Does Grammar Matter Anymore?

theodp writes "A lighthearted 4th of July post pointing out how Microsoft Word could help Google CEO Larry Page catch typos in his Google+ posts turned out to be fighting words for GeekWire readers. "Grammar is an important indicator of the quality of one's message," insisted one commenter. "You shouldn't have disgraced yourself by stooping to trolling your readers with an article about what essentially amounts to using a full blown word processor for a tweet. Albeit an rather long example of one," countered another. A few weeks earlier, the WSJ sparked a debate with its report that grammar gaffes have invaded the office in an age of informal e-mail, texting and Twitter. So, does grammar matter anymore?"

Comments

Yes, it does matter.

[wbr1]

Just like size matters, it depends on the context.
Some good examples:
"Highlights of his global tour include encounters with Nelson Mandela, an 800-year-old demigod and a dildo collector."
"My interests include: cooking dogs, reading, poetry, fishing and music."
"Goats cheese salad ingredients: lettuce, tomato, goats, cheese"
"Butcher's sign: Try our sausages. None like them."
Of course there is always engrish.

Does grammar matter anymore? Yes.

[Stolpskott]

Several psychological studies (the earliest and most quoted I am aware of, being by Albert Mehrabian) list the actual words and grammar used in a message as carrying about 7% of the meaning the message recipient picks up in verbal face-to-face conversation. The rest is about 38% tone of voice, and 55% body language.
Written communication, stripped of the tone of voice and body language, means the recipient is relying on only 7% of the normally available information to determine the content and meaning of the message, giving 93% guesswork.
If the message sender includes poor grammar then that 93% guesswork will be compounded by the tendency of the message recipient to make assumptions about the intended message and the relative inability of the recipient to get immediate feedback about the meaning of a specific sentence.

"I don't want nothing from you", and "I don't want anything from you" have grammatically opposite meanings, but in verbal communication are usually taken to mean the same thing, especially with the recipient's ability to query the message and interpret the message sender's tone of voice and body language.
It is easier for a person with bad grammar skills to correctly understand a message from a person with good grammar skills, than for a person with good grammar skills to understand a person with bad grammar skills, but the possibility for misunderstanding is there in both cases.

As for the price of poor grammar, In October 2006, a contract dispute between Canadian cable company Rogers Communications and telephone company Bell Aliant revealed that a misplaced comma can be worth $2 million.

The contract said:

"This agreement shall be effective from the date it is made and shall continue in force for a period of five (5) years from the date it is made, and thereafter for successive five (5) year terms, unless and until terminated by one year prior notice in writing by either party."
Rogers Communications believed the placement of the second comma stated the contract was good for at least five years, while Bell Aliant said the comma indicated the deal could be terminated before if one year's notice was given.

In the end, Canada's telecommunications commission sided with Bell Aliant. They stated the comma should have been omitted if the contract was intended to last five years in its shortest possible term. As a result, Bell Alliant was able to save over $2 million by ending the deal early.

Re:It's like this.

[Martin Blank]

You may be one of the rare few that can truly tax Word's grammar checker but the overwhelming majority of people who believe that it's useless are flat wrong. I see this at work basically every day. I work with people who have degrees and should be able to write fairly well (at least well enough to not lose a grade on grammar) but neither properly capitalize nor know the common homonyms. There is also the unnecessary capitalization of words because people think they're acronyms: I see "WEB" and "FOB" (access tokens) all the time. That the lose/loose problem is spilling into the workplace is an even bigger sign of the problem. I'd love to be able to blame it on the new Internet generation, but as I see it among older professionals who don't really spend much time online, I suspect it's just something working its way through the culture.

I don't flag it for people because it starts arguments more often than not. That doesn't stop me from cringing when I read e-mail from people who should know better, especially when they're sending out formal notices that really should go through grammar checks before being sent.