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Being Honest In Exit Interviews Is Pointless
Esther Schindler writes "Say that you're leaving a job, either on your own volition or because they decided it was time for you to 'pursue other opportunities.' Before you leave, the HR department wants to chat with you about the employment experience, in an exit interview. 'Oh goodie,' you think. 'Now I can really tell them what I really feel.'
Don't do it. If your employer couldn't find the time to ask you what was good or bad about working at the company while you were still working there, writes Lisa Vaas, why bother with honesty and potentially burned bridges now? (If they did ask, give them constructive feedback before you leave this job; they deserve it). Discuss."
Say nothing but good things -
Tell the boss how good they are even tho they are the worst type of asshole in the universe
Thanks the co-workers for their generous help and guidance even tho they are clumsy back-stabbers
Give great praises the company even tho they are giving you the pink slip
That will make them happy, and happy people (often) do not find time to do more harm to you, leaving you plenty of peaceful time to look for new jobs
Muchas Gracias, Señor Edward Snowden !
I have to disagree. Being honest can serve two purposes: a) it can be extremely satisfying, if you have had a very bad time of things and they are coming to an end, and b) it can highlight bad managers or other employees that have caused you so much grief and they might be reined in so that they don't continue to make life hell for others.
I had an appallingly bad manager some time ago who made my life hell with his ultra-micromanagment and his constant snooping. He finally drove me to leave and there was a bit of a showdown - I wouldn't exactly call it an exit interview but his boss was there. I told him exactly what I thought of him and why he was such a bad manager. I think he was actually surprised that his 'style' caused so much friction. Interestingly (though too late) several people came forward afterwards and told me they had had the same experiences with the same guy, and had asked for transfers to get away from him. My response of leaving was more extreme, but driven by the same problems. I heard a few weeks later he did get moved (not fired, unfortunately) and given a role that did not involve direct people-management. So these things can have a positive result for those you leave behind.
I had a worthless boss at a job I left, I requested an exit interview with the head of HR. They didn't normally do exit interviews, but I had been there for 6 years, so they wanted to know why I was leaving. Took a few months after I left to find time for a meeting, but I laid it all out. How I felt, why I left... 2 months later I got a call to come back. They fired my old boss after I opened their eyes to the BS he was pulling. I went back.. with a nice raise and a $4k signing "bonus". It works in certain cases. YMMV.
-Guns kill people like spoons made Rosie O'Donnell fat-
I worked for the biggest jerk in the world, and when I quit, I told H/R the things he had done to me, and urged them to not just take my word but to ask around.
Later that week, they fired him and escorted him out (not typical there).
The next day, my former coworkers had a going-away party for him, but they didn't invite him (and they did invite me).
I gave a good honest exit interview when i left my first fulltime software job.. Wasnt a asshole, and kept it professional, mixed in what i didnt like and what i thought they did real well. The company has hired me back 3 times. Did the same thing at all 4 exit interviews, and maybe if i ever need a job again (with this market one never knows) i will get hired back, and that is worth a lot to me personally. But theres been a couple other places i burned the bridge down from shore to shore, not even a splinter left. Assholes had it coming....and i delivered.
-KI
#include bier;
I once told my employer that I was leaving in three months. I honestly didn't know what I was doing when I left, but it had gotten so bad for me that I just had to leave. Telling them that I was going was a great weight off my chest. About a month before I was going to leave, they scheduled an exit interview for me. I told them what I thought about what was going on. I also packed what little personal items I had and took them home with me. When I showed up the next day, I had been bared from entering the building except to go directly to HR, where the president was waiting to talk to me to tell me why my resignation was being accepted early. I insisted that he was firing me, because for me nothing was different this day than the day before. If knowing how I felt makes that much difference to them, then they are firing me. So, as was eventually backed up by the state employment agency, they fired me (and still insisted that they were just taking my resignation early). Did I burn a bridge? Not one that I ever wanted to go back across unless they were willing to rebuild it from their end. It was the environment that they created that made me decide to leave, and as long as it was as petty and difficult as it was when I left, I don't care to return.
True. I used to work for a large company with a big pointless HR department. While setting up the exit interview they asked me casually why I was resigning. I matter-of-factly stated that I despised my boss because he was totally incompetent. In fact, he was...a "buddy" of the CEO who needed a job after a messy divorce. My exit interview was cancelled. They do not like to hear such things. I was not worried about burning bridges...I took two weeks vacation the day I resigned so that I would not turn anything over. I was the Unix admin. F**k them. Every job since then I networked into. Yeah, I am lucky.
I bet you're glad that's behind you! I've seen a few cases where 4 weeks notice was given and the employer opted to just pay out the remaining 4 weeks (or force leave to be taken) because of a perceived risk (employee moving to another job etc), but this option was in the employment contract. 3 months is a bit of a stretch though, especially as you thought you were giving them plenty of notice.
I was very unhappy at my old job (with management). I was polite in my exit interview, but certainly did not give them any praise, including the people conducting the interview. I had no concern about the repercussions, simply because the company I was moving from was hated in the industry, and the company I was moving to had a long history of disagreement with them.
In this case, the management of the company I was leaving telling the new company that I was "not a team player" and all the other drivel serves me better than a glowing review. Of course, it's worth noting that I had been a liaison to the new company prior to moving there, so they already knew I was a hard worker and competent.
Just another ignorant American.
I used to work at a place where the local director was the absolute power king over every employee, every division, every task in the geographic area. He had to report up the line to someone from a different city, but if it happened in or around Houston he was responsible for it. Call him a "choke point" if you like but there was no "stovepiping" in the organization. Such would be impossible since he knew everything that was going on.
He also knew every name of all 2000 of his employees, their spouses names, and most of their kids names. The guy was amazing to work for and almost no one ever left.
Anyone who did leave (most via retirement) got an hour of his time. It was an unstructured time. He asked few if any questions. Anything you said was heard by the only person in the place who could unilaterally fix any problem. He was there to thank you for your years of service and hear anything you had to say.
Understand, please, that this was a guy who fixed problems. I once saw him suspend an entire working group for a day and send them home because of the way they had treated a retail customer. He then called all the first and mid-level managers in that department and ordered them to drive in from their outlying offices, stand at the counter, and serve the walk-in customers for the rest of the week while he personally conducted customer service training for the suspended employees. Sweetest guy you'd ever want to meet but, boyohboy, he could kick ass when he was forced.
Given all that, not much changed after he heard an exit interview because few people had witnessed enough continuing bad behavior to warrant a change. Still, the few bad managers we had would try, years in advance, to transfer out employees who were nearing retirement. If you were a jerk boss and you let someone retire out of your group, The Director would hear about you. And you would, quite likely, find yourself demoted to working alongside the people you used to boss around. If he was told about a real equipment safety problem, you'd see him talking to the maintenance guys and their boss, personally, to find out how to fix it. If he was told that the paper workflow in a certain place was screwy, you'd see him drop in to shadow some low-level employee for a day.
Hell, he shadowed two field employees per year for an entire day of public interaction out of general principle. Truly a great guy.
That was a quarter-century ago. I realize times are different now and people are much more mobile. No executive could spend an hour with everyone who leaves; there aren't enough hours in the day. Thus, exit interviews, even if they happen, are conducted by an HR drone.
Exit interviews to an HR department are a waste of time. Exit interviews with the big boss can be something completely different.