Microsoft's Lost Decade
Kurt Eichenwald has written a lengthy article about Microsoft's slow decline over the past 10 years, cataloging their missteps and showing how consistent, poor decision-making from management crippled the tech titan in several important industries.
"By the dawn of the millennium, the hallways at Microsoft were no longer home to barefoot programmers in Hawaiian shirts working through nights and weekends toward a common goal of excellence; instead, life behind the thick corporate walls had become staid and brutish. Fiefdoms had taken root, and a mastery of internal politics emerged as key to career success. In those years Microsoft had stepped up its efforts to cripple competitors, but—because of a series of astonishingly foolish management decisions—the competitors being crippled were often co-workers at Microsoft, instead of other companies. Staffers were rewarded not just for doing well but for making sure that their colleagues failed. As a result, the company was consumed by an endless series of internal knife fights. Potential market-busting businesses—such as e-book and smartphone technology—were killed, derailed, or delayed amid bickering and power plays. That is the portrait of Microsoft depicted in interviews with dozens of current and former executives, as well as in thousands of pages of internal documents and legal records."
We discussed a teaser for this piece earlier in the month — the full article has all the unpleasant details.
It did a pretty good job of laying out why MS has failed to keep up with the leading edge of the industry, and why they will need radical cultural change to ever catch up. In particular, the article avoided overblown hystrionics, for example not claiming MS is dead, but pointing out that MS has become like IBM in how it operates.
-- Two men say they're Jesus. One of them must be wrong. - Dire Straits
Ah the rosy spectacles of the past. When Bill ran it, everything was not great. They almost completely missed the Internet revolution because Bill Gates never understood it. Also Bill's reign got them investigated and found guilty of corporate shenanigans. He didn't leave because he wanted to, he left because he was the most hated guy in the industry.