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Fighting the iCrime Wave

theodp writes "'What's the point of a mobile device,' asks WSJ reporter and iPad-beatdown-victim Rolfe Winkler, 'if people don't feel safe using it while they're mobile?' A lucrative secondhand market for today's electronics devices — a used iPad or iPhone can fetch $400+ — has produced an explosion in 'Apple picking' by thieves. So, how big is the iCrime wave? In New York City alone, there were more than 26,000 incidents of electronics theft in the first 10 months of 2011 — 81% involving mobile phones — according to an internal NYPD document. And plenty of the crimes are violent. The best way to deter theft is to reduce the value of stolen device — the wireless industry is moving to adopt a national registry that would deny service to such devices. A remote kill switch has been discussed as another approach. For its part, Apple says the company 'has led the industry in helping customers protect their lost or stolen devices,' although some are unimpressed."

19 of 170 comments (clear)

  1. Keep stolen phones off networks by __aaltlg1547 · · Score: 5, Informative

    It's simple enough for carries to identify what a phone's IMEI is and not allow it on their network if it's reported lost or stolen. That would stop most cell phone theft.

    1. Re:Keep stolen phones off networks by davester666 · · Score: 4, Interesting

      What's obnoxious is that Apple will 'helpfully' hand over a replacement iPhone for all kinds of reasons, but without any verification as to whether you are the owner. So thief steals iPhone, goes to Apple store and complains about something on the iPhone not working right, is handed new iPhone with new IMEI.

      If you are cynical, you'd think Apple does this specifically so thieves will steal them, so you have to buy another iPhone.

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    2. Re:Keep stolen phones off networks by oPless · · Score: 4, Interesting

      Yes, but what are you going to to about wireless-only iPads/Tablets?

      IIRC GSM/3G phones in the UK and most of europe (assumption) all check against a list of stolen/insurance claimed devices - it won't register on the network, and 2nd hand phone traders/repairers/refurbishers will not touch them with the added bonus of passing your details onto the police.

      However outside this area there is no communication between registration bodies. Your stolen euro phones just go to the middle-east/asia/africa.

      In the states they're only just about getting their arses into gear. I doubt they'll data-share with their euro cousins either.

    3. Re:Keep stolen phones off networks by drunken_boxer777 · · Score: 4, Interesting

      When my wife lost her iPhone we called AT&T and asked if they could help us get it back. They told us that they "can't track a phone". Not that "we can't do that for legal reasons" or something similar. They claimed that they don't have the technological capability. I asked, "If I were the CIA or FBI and asked you to find this phone, would you still say that you don't have the capability?" "Correct. We can't do it." Please.

      The carriers don't care if someone loses a phone, or has one stolen. Whoever ends up with it could use it on their network, creating an additional customer. They care more about that than getting your mobile device back.

  2. Cost based versus Value based by Okian+Warrior · · Score: 3, Insightful

    This is a good example of "cost based" business versus "value based" business.

    The "cost based" carriers see a stolen phone as more income - the thief will use it to make calls on the owner's account, and the carrier will see this as more money. So long as stonewalling/ignoring is more lucrative than the effort it takes to fix the subscriber's problem, that's what the carrier will do.

    (cf Cramming, which is another "cost based" practice.)

    In a "value based" model, being able to disable a phone, or tell the owner where it is, or even working with law enforcement to recover lost phones would be a value and a benefit to the customer. Unfortunately, this would require work on the part of the carrier with no obvious gain in revenue.

    (One would also expect that having the location of stolen goods and probable cause to enter and look around would be of enormous social value, but for some reason police don't see it that way. Few police will bother to recover a stolen phone, even if they know where it is.)

    In times past the primary purpose of a business was "get and keep a customer". Nowadays it's "make money in any way possible".

  3. Re:I got one by oakgrove · · Score: 5, Insightful

    You are scum.

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  4. It's only stuff by benjfowler · · Score: 3, Insightful

    Can't say I have sympathy for that twit who wrote that article who got the shit kicked out of him by these scumbags. He didn't HAVE to chase them, and obviously lacked common sense -- the average person challenges professional criminals at his peril. You never, ever know if the guy you're chasing is some crackhead who'll put a screwdriver through your temple.

    It's only stuff. Stuff can be replaced. Lives and limbs cannot.

    1. Re:It's only stuff by Anonymous Coward · · Score: 3, Interesting

      Living in a place where it's legal to carry, both open and concealed, a handgun, bringing a screwdriver to a gun fight is a bad move. Having had to draw a weapon, thankfully not having to use it, to defend myself and others, you'd be surprised what a deterrent it is. Most thieves, even the armed ones, are cowards.

    2. Re:It's only stuff by rtp · · Score: 5, Informative

      The most effective deterrent to high-stakes crime is when victims are their own defense. More people should carry handguns, and the laws should be relatively straightforward for any lawful adult to own and concealed-carry a handgun. Muggings for pocket cash, phones, sneakers and logo jackets occur because the risk to thugs is near zero in cities where the government makes it difficult for law-abiding citizens to carry.

      This logic - let the thugs take your stuff, "it's only stuff", is a prey mentality. We aren't sheep. nor ants. People must stick up for themselves, defend each other, and protect that which you worked hard to obtain. Simply letting the bullies take your stuff is a slippery slope to freezing in the cold while the grasshoppers party in your house through the winter. Have some self-respect, and draw the line. Don't let yourself be kicked around. Don't stomp on others, but definitely kick back hard if somebody stomps on you.

      The government continues to want us to believe that "they" (the government) will protect us. The truth is, the police are more of a clean-up crew than a protective force.

      Kill switches on iPads and iPhones may appear to negate the value of the device (while the muggings won't stop, they'll still jack you up for a wallet, watch, or Nike sneakers), but it opens the door to abuse where a cyber attack on the control system could render our legitimate mobile devices useless. Rather than try and reduce the value of our property, let's protect ourselves properly and reduce the overall operating risk of living in cities.

      Crime can't be reduced to zero, but the "professional criminal" who has opted to pursue a living in crime (because the risk-reward ratio shows that crime does pay better than a minimum-wage job, especially in cities where victims aren't allowed to defend themselves with guns) will likely reconsider their career choice when the risk-reward ratio includes risking their own death or a murder charge in trade for a few hundred dollars. When it's simply "not worth it", most criminals move on to a different pursuit for sustenance. The sociopaths and mentally warped human monsters that prey upon us are statistically rare, but the common street thug who is stealing an iPad will become less common if you raise the difficulty above that of a legitimate job. These people often follow the path of least resistance. If we're making it too easy to be a criminal, you can't expect anything different than increased crime. If you make it much more dangerous to be a criminal, there will be less criminals.

  5. Re:Location, Location, Location. by boarder8925 · · Score: 4, Funny

    For some reason, I find this comic appropriate.

  6. Re:Anti-Theft (or post-theft) software by ThunderBird89 · · Score: 3, Interesting

    I think Prey happens to survive a factory restore. I remember it being already installed after I did a factory reset after a dubiously-gone Android upgrade. And anyway, if you change the lock method to, say, password, from pattern, they won't be able to get into the menu to restore.
    Although a recovery-mediated reinstall will most likely kill even Prey...

    I'm aware that a blocked IMEI can't be circumvented, but that does make one wonder: why aren't telcos already implementing such measures? And what about not using the device on a cellular network? A WLAN-only iPad wouldn't suffer from IMEI-blocking, so there needs to be another way to deter theft for those devices.

    --
    Hyperbole: I use it liberally!
  7. That's so cute they think this is new by SuperBanana · · Score: 4, Insightful

    For nearly a decade, my neighborhood has seen people getting mugged for their iPhones almost nightly.

    Basically: there's a public housing complex 2-3 stops up the line. Our neighborhood has a lot of affluent 20-30 year old professionals, grad students, etc.

    Guess what? People who think the world Owes Them like an easy commute just as much as you do. They jump off the subway, walk up and down the street until they find someone, mug them, and run off - usually back onto the subway, or get picked up by a buddy a block or two over. In the time it takes to even find someone to call 911 for you, they could have walked several blocks and are effectively gone.

    Apple is unique in that their devices are managed heavily by iTunes and their online systems. A blacklist could be implemented within months - Apple has plenty of inhouse resources to make it happen. They'd rather sell you a new phone - every theft is a new sale.

  8. Re:This is why I carry two iPhones by houghi · · Score: 3, Funny

    That could be a good idea. How much does an empty iPhone "casing" cost?

    I can do one better and offer you a real working iPhone for a real low price. Interested? Cash only, please.

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  9. Bullshit statistic by artor3 · · Score: 5, Insightful

    So, how big is the iCrime wave? In New York City alone, there were more than 26,000 incidents of electronics theft in the first 10 months of 2011 — 81% involving mobile phones — according to an internal NYPD document.

    So only ~20k thefts "involving a phone". How many involved an iPhone? How many of those were actually targeting the iPhone and not just a targeting a random person who happened to be carrying one?

    The number of robberies in NYC has been declining steadily since the early nineties. Where the city used to experience 100k robberies a year, they're now down to around 20k. In short, there is no "iCrime Wave". Just the same robberies that have always been happening, only now victims happen to carry more valuables.

    1. Re:Bullshit statistic by Samantha+Wright · · Score: 4, Informative

      20k mobile phone robberies. A hundred thousand cell phone robberies per year in 1993 seems a little hard to fathom. Although you're right that crime rates are going down.

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  10. I'm sorry but... by ilsaloving · · Score: 4, Insightful

    A company I worked for a few years back (before the bastards laid off the entire *building*) had a contract to provide tech support to apple. At that time, there was absolutely no policies for handling items declared stolen. Unless things have changed since then, I call shenanigans.

    Granted, they do now have that "Find my idevice" service, but thats a self serve feature that only works for the most recent generation of devices. You could just as easily use Prey, which works on all devices. IMO, they haven't done nearly enough to justify claiming they 'led the industry'.

  11. Personally, I've found a great solution for this. by MyFirstNameIsPaul · · Score: 4, Insightful

    I own a BlackBerry.

    --

    I once took an excursion to Reddit, and later HN. Unlimited up/down voting sucks when dealing with a hive-mind.

  12. Re:I got one by Grave · · Score: 4, Insightful

    Not only are you scum, but the original owner is likely just going to buy another iPad to replace the stolen one, thus giving Apple more money. Congrats on your failure as a human being.

  13. Re:Can... by Dan541 · · Score: 3, Informative

    Just block the IMEI number. It's been a legal requirement in Australia for decades.

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