Slashdot Mirror
Will Real Name Policies Improve Comments?
TechCrunch has a story about the recent trend of websites wanting users to use their real names in an attempt to make comments better. The story points out that the practice didn't work in South Korea. From the article: "...In 2007, South Korea temporarily mandated that all websites with over 100,000 viewers require real names, but scrapped it after it was found to be ineffective at cleaning up abusive and malicious comments (the policy reduced unwanted comments by an estimated .09%). We don’t know how this hidden gem of evidence skipped the national debate on real identities, but it’s an important lesson for YouTube, Facebook and Google, who have assumed that fear of judgement will change online behavior for the better."
TFS linked only to another Slashdot thread. The TechCrunch article TFS mentions is:
http://techcrunch.com/2012/07/29/surprisingly-good-evidence-that-real-name-policies-fail-to-improve-comments/
Discussion System prefs link: http://slashdot.org/users.pl?op=editcomm
Having subscribers' and posters' real names would vastly increase the value of their web analytics, and allow them to sell qualified leads to marketers ("all these email addresses are for people who proactively viewed at least one SUV product video within the last two weeks"). That's what those guys care about, not comment quality.
There are a lot of reasons to be concerned with people's (poor, inappropriate) judgement.
A poster may have perfectly good reasons to be anonymous: they may be subject to various kinds of active hunting, from spouses to creeps to national agencies; there are people who may have made mistakes (or not), have been through the legal system, but have been pilloried on some list somewhere; they may be activists of one sort or another, engaged in illegal activities (and don't even try to tell me that all laws are good just because they are laws... it's just too easy to take your wet-noodle premise and slap you silly with it); there is strong tendency to "attack the messenger" rather than try to respond to the message, and anonymity makes that an empty exercise... it neither hurts the poster or benefits the attacker; anonymity means no one gets to scrape you from some forum and "market" to you (it may not be evil but it surely is annoying.) And so on.
Yes, real name policies let the lowlives run essentially free. But that's what moderation is for, and that's where the most effective energy can be applied. The one thing slashdot does really wrong is start anonymous comments at zero. They should start at one, just like any other comment, and go down only when they're obviously of lower quality. It's a form of prejudice, nothing more. A counter argument is that it is statistically justified, but that's an over-democratic solution that harms the legitimate posters at the same time it addresses whatever problem there is. It's like racial profiling: if most of the crime in an area is from blacks, and then the police start pulling people over because they're black, we have a problem. With an anon post, when you droprate the post because it's anon, you've essentially done the same thing, except the problem area isn't arbitrary search, it is the chilling of speech (because low scores tend to make posts less visible.)
In the end, real name policies are a bad idea, the only people who really benefit from them are corporations.
Exactly, I have argued something similar a few days ago. Basically, people are rude on the internet not because of anonymity, but because you can't punch them in the face.