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Best Buy Founder Makes $8.5 Billion Bid To Take Company Private
zacharye writes "Best Buy founder and the company's largest shareholder Richard Schulze has offered as much as $8.5 billion to take the company private. Schulze had been rumored to be preparing a takeover offer for some time, and he recently assembled a team of executives that will run the company if his buyout offer is approved. His offer amounts to between $24 and $26 per share, a premium of as much as 47% over Best Buy's stock price at Friday's close."
Full disclosure here: I work on a Geek Squad, one of the few women in the business. Maybe I'm just lucky (large store in NYC, and no, I WON'T say which) but this GS seems a lot better than most of them. The dead weight from the last couple of hiring cycles is long since gone and we've all become a sort of piecewise machine. They also have me selling a fair amount, despite my habit of getting customers cheaper items and discouraging them from certain services and products ("Don't buy an ethernet cable here, don't bother with the restore discs, you can make those yourself and here's how").
The GS is not the problem. We're hamstrung by SOP for the most part. Left to our own devices we'd be giving much better customer service. But there are Ways Of Doing Things, which must be followed on pain of pain. My supe, bless him, allows us to bend the rules just short of breaking in the interest of customer service, and we get very high customer service ratings for a GS.
I guess the point is, we're not all bad. And the stupid high school kid in Bumblefuck, MO isn't representative of the entire brand. If you want good service, BE INFORMED. Ask us questions. Don't be afraid of the machines; they're just tools. Make use of us; we in the GS are the one contingent with a triple-digit IQ in the store. You can get much more than the brochures say.