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Motorola To Cut 4,000 Jobs, Focus On High-End Devices

jfruh writes "Motorola Mobility is facing its first major public shakeup after its acquisition by Google and it's not pretty for many employees. The company will be laying off thousands of workers as it attempts to reorient itself away from feature phones and toward more profitable high-end devices."

36 of 247 comments (clear)

  1. Diminishing returns? by pr0nbot · · Score: 4, Interesting

    Is there a race to the bottom in the sense that if all handset makers abandon the low-end market to focus on higher-margin smartphones, competition will increasingly erode those margins?

    FWIW if I were making smartphones, the overriding lesson I would take from the iPhone is "make just one model". It's high risk, but selling phones seems to be about marketing first and technology second, so putting all your marketing muscle behind one model doesn't seem like a bad idea.

    1. Re:Diminishing returns? by somersault · · Score: 2

      The thing about the "high-end" market is that cost is less of an issue. If you're paying $800 for a smartphone or tablet, you want to make sure it does what you want. You're not desperate about saving $20 (if you are, you really shouldn't be spending $800 right now).

      --
      which is totally what she said
    2. Re:Diminishing returns? by Rich0 · · Score: 4, Insightful

      Ugh - there is room in the market for phones that AREN'T cookie-cutter copies of each other. What if I want a smartphone with a small screen - nobody would call that a flagship phone so nobody would make that a single-product focus. How about a phone with a keyboard - most people don't want that, so nobody would make that their single product.

      The whole point of Android is that you actually get a choice. I don't want that to be a choice of 3 vendors who all make phones designed to look just like an iPhone...

    3. Re:Diminishing returns? by mcgrew · · Score: 3, Interesting

      It's high risk, but selling phones seems to be about marketing first and technology second, so putting all your marketing muscle behind one model doesn't seem like a bad idea.

      I have to disagree. Phones aren't "one size fits all." Unfortunately, too many phones from too many manufactuyrers are the same. It's hard to find a flip phone with decent fetures and a good camera you can fit in a pants pocket any more, and that's the phone I'm looking for. I'm also looking for a phone that I don't have to install apps to listen to the radio on -- I should be able to stream it from their web sites, just like I can with my computer.

      They still aren't selling the phone I want to buy, and the one I had closest to the one I want broke, and they stopped selling it. The new smartphones are all HUGE, and I just fucking hate it.

      Marketing isn't going to get me to buy a phone that doesn't do what I want or fit in my pocket.

      I like the fact that I can buy a small, cheap car with good mileage, or a damned Humvee if I want. I like that fact that there are more than one flavor of cheese. I like the fact that I can get many different flavors of Linux. I just can't fathom those who say "there are too many!!!! I can't choose!!!

      Next time you go shopping for a phone, just tell the salesman to pick one for you!

      Notice that Apple only makes one model of phone, and Samsung alone sells a lot more Androids than Apple sells iPhones (there's a slashdot story about that farther down on the front page)..

    4. Re:Diminishing returns? by mspohr · · Score: 3, Interesting

      The NYT has a much better article:
      http://www.nytimes.com/2012/08/13/technology/motorola-to-cut-20-of-work-force-part-of-sweeping-change.html

      It does state that they will be reducing the number of models from 27 to "just a few".

      Also they are attempting to introduce a more "small start-up culture" to Motorola. They got rid of 40% of their vice presidents which has to be a very good start.

      --
      I don't read your sig. Why are you reading mine?
    5. Re:Diminishing returns? by Maury+Markowitz · · Score: 4, Insightful

      "Also they are attempting to introduce a more "small start-up culture" to Motorola"

      Every failing company makes this claim. I have yet to see a single successful example.

    6. Re:Diminishing returns? by crgrace · · Score: 3, Insightful

      "Also they are attempting to introduce a more "small start-up culture" to Motorola"

      Every failing company makes this claim. I have yet to see a single successful example.

      Except for Apple itself, right? Bring Steve Jobs back, reducing the number of products offered, and introducing the iMac certainly seems like introducing a "small start-up culture" to me.

    7. Re:Diminishing returns? by Grave · · Score: 2

      In strictest terms, yes, those are discrete models. However, the ipad 2/iphone 3gs/4 are "last years" models. That's the difference - Apple is not actively developing multiple models at the same time the way that the other phone manufacturers do, such as Galaxy S, Galaxy Note, etc. Apple has one line of phone, one line of tablet (maybe two starting next month if the rumors are true, though).

      It certainly makes sense to continue producing an older version of the phone/tablet to offer at a lower price if you can continue making a profit that way--no engineering has to be wasted on it. Unlike the duplication of effort that exists when you have multiple different phones and tablets being designed at the same time.

  2. Producing fewer, hopefully better products by sapphire+wyvern · · Score: 4, Interesting

    According to TFA, they're shifting strategy to make fewer devices, which I hope will be better than the things they've been churning out.. I suppose this is Apple's strategy, which has certainly worked well for them.

    Hopefully a smaller product range will also allow for better after-market support. My phone is an Atrix, and I liked the hardware, but the software support has been lacklustre to say the least.

    1. Re:Producing fewer, hopefully better products by mcgrew · · Score: 3, Interesting

      I suspect (and hope) that they're firing their programmers and keeping all the engineers. Motorola makes incredibly good radios, in my experience the best (my Motorola phones would get signals when nobody else there could get a signal), but their interfaces suck horribly.

      This makes sense, since they're now owned by Google and the phones will surely be Androids.

  3. More reasont to give up hope on a good dumb phone by eepok · · Score: 5, Interesting

    I've made a couple posts in the past regarding how I don't think anyone has ever spent sufficient effort to make a genuinely good feature/dumb phone. Too much effort is put on super-monetization-- from proprietary versions of internet connectivity to downloading Java games, there's just too much bloat in even the simplest of modern phones.

    Here's what I would want from a proper modern feature phone:
    Hardware:
    **A telephone with a particularly good speaker and receiver, speaker phone
    **A slideout QWERTY keyboard
    **An MP3/Ogg/etc. player with equalizer and 3.5mm jack
    **A camera that focuses on image quality, not color mods
    **Bluetooth
    **micro-SD card slot
    **Alarm clock with calendar
    **Some standard ringers with the functionality to play a ringer from micro-SD
    **Chargeable by micro-USB cord
    **With all the weight saved, get a better/larger battery
    **Minimal animation/graphics. No need to burn battery on things NO ONE cares about.

    No web access, no pic sending, no games, no playing or recording video. Just Phone, text, camera, music, alarm, and long battery life. Something that just works and works for a long time.

  4. Nokia destroyed low end for others. by gl4ss · · Score: 3, Insightful

    Nokia destroyed low end for other players in global scale..
    cheapest nokias are so cheap it's very hard to compete there. note that this was happening all last decade, siemens got ran to the ground.. sammys featurephones were in trouble most of the time. Motorola had an one off hit with the razr but that was their high point in featurephones.

    if you can buy a 101 for twenty-thirty euros.. what's there to compete? it's a supply and least parts necessary game. it's still a big business though.

    but you know what's funny? the smartphones we have today into which nobody has found any good features in couple of last years to tack on will be hundred bucks in couple of years. they're gonna have to come up with some really good gimmicks for the high end if they intend there to be a high end high margin market at all then.

    --
    world was created 5 seconds before this post as it is.
    1. Re:Nokia destroyed low end for others. by ArsonSmith · · Score: 5, Interesting

      Imagine a world where you get home, pop your cell phone into a doc and bang you're running your phone as a full desktop with all the cpu/memory power+some of your current giant 500 watt system sitting under your desk, but it still has a standby battery life of days and full usage of hours.

      Then you feel like laying in bed and reading a book, you pop your phone out of the desktop doc and doc it in your 7-10" tablet device and bang you're running a tablet with all the same apps and data.

      It is coming.

      --
      Paying taxes to buy civilization is like paying a hooker to buy love.
    2. Re:Nokia destroyed low end for others. by cduffy · · Score: 2

      The word you want is "dock". And yes, not even that far away -- the Asus PadFone shows a substantial chunk of the capabilities in question.

    3. Re:Nokia destroyed low end for others. by PerfectionLost · · Score: 4, Interesting

      What I want is not a dock for my phone, but to have its screen be stretchable to adjust the resolution. Extend the canvas out for when you want that extra real estate, but collapse it back down when you want it to fit in your pocket.

    4. Re:Nokia destroyed low end for others. by MightyYar · · Score: 4, Interesting

      It is coming.

      I have a different vision:
      You get home and your smart phone is already synced to your full desktop/laptop, so anything you did on the phone all day is available on your desktop/laptop.

      Then you are laying in bed with your tablet device, and it also is synced with your smart phone so you just start reading.

      The advantages of this approach are:
      1. When main device changes (in your example, the smartphone), all of your "docks" do not need to change.
      2. High-power devices can stay high-power and low-power devices can stay low. Using your phone to edit high-def video would be murderous.
      3. App and device manufacturers don't need to try and shoehorn their mobile OS and apps into a Desktop and vice versa.
      4. Not everyone in your household needs to own a "main device", and all of your devices are available to use at the same time.

      Disadvantages:
      1. App and device manufacturers need to figure out a way to sync everything up.
      2. Requires a network.
      3. Individual devices may cost a bit more due to the need for a CPU in each.

      In reality, I don't think the "brains" of a smart phone cost very much. I think far more cost is in the battery and screen. I think syncing is the way to go. It's a bit painful right now... even if you are 100% Apple not everything syncs. Google is great for keeping contacts, email, and calendars in sync. Firefox does a good job keeping browsers in sync. Amazon keeps all of your reading in sync. All of these companies are fighting for this space, and I don't really see many going for the route you envision.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    5. Re:Nokia destroyed low end for others. by metamatic · · Score: 4, Insightful

      Your vision is mostly here too, if you're willing to use Google services and Android.

      --
      GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
    6. Re:Nokia destroyed low end for others. by noh8rz7 · · Score: 2

      sounds like you're describing iCloud - connects iphones, ipads, ipods, and mac desktops. works exactly as you describe for music, photos, and all apps that make use of icloud. I agree, it's pretty cool!

  5. Re:More reasont to give up hope on a good dumb pho by Anonymous Coward · · Score: 2, Funny

    Yeah, and who wants one of those new Core i5 laptops, either. I want the good old days of a 386 with Windows 3.1!

    GET OFF MY LAWN

  6. Locked Bootloaders Suck... by ilikenwf · · Score: 2

    Which is why I switched to a Nexus...pray tell, WHY does Moto not wanting me running a custom kernel that's not old and full of holes? I don't know, but the Droid2 was and will always be my last Moto phone until this changes.

  7. Re:More reasont to give up hope on a good dumb pho by Anonymous Coward · · Score: 2, Insightful

    so you want a smartphone, that cant browse the web or install apps. this is a terrible idea.

  8. Better Value for Money by tuppe666 · · Score: 3, Interesting

    Is there a race to the bottom in the sense that if all handset makers abandon the low-end market to focus on higher-margin smartphones, competition will increasingly erode those margins?

    FWIW if I were making smartphones, the overriding lesson I would take from the iPhone is "make just one model". It's high risk, but selling phones seems to be about marketing first and technology second, so putting all your marketing muscle behind one model doesn't seem like a bad idea.

    First of the "race to the bottom" is a phrase used by those promoting Apple to give the illusion that competing products are of inferior quality, due to Apple able to charge a massive mark-up to their inferior products. What really happens is good old competition, and price is just one of the things Apple competitors are able to compete on. Its why the same market has phones with Projectors; Game Pads; Waterproofing; Digital TV Receivers; With a massive array of different sized screens; CPU's and Memory, hitting several different price ranges. What in reality they compete on is "Value for Money".

    HTC and Motorola are decreasing their product lines...and its not just to make the economies of producing less phone is cheaper. Its simply that the added value of having phones in their product lines that are too similar to other phones of theirs does not exist...in fact its damaging. The days of get more wall space in the shop from having more phones has gone.

    As for learn from Apple, Ask yourself if the iPhone had Huawei, HTC, Sony, or in the context of the article Motorola on the cover of would any customers buy it.

  9. My advice to Motorola by bogaboga · · Score: 4, Interesting

    1: Make one or two really good smartphones per year one of which should be of the "prime quality" status.

    2: Do not ever lock up the boot loader. In fact make it easy for geeks to do whatever they want with the device.

    3: Get rid of the so called MotoBlur or make it an option.

    4: Make the phone a real beauty to look at. It should capture one's attention out of the box, i.e. by default. Google for some mock-up images. There are plenty.

    5: Make it rugged that a small fall still leaves it working.

    6: Make it easy for users to return defective devices, do not let the media define your product unless their definition is in your favor.

    7: Advertise, advertise, advertise.

  10. Probably Not. by tuppe666 · · Score: 4, Interesting

    Google’s law firm of choice for intellectual property matters, Quinn Emmanuel, is also representing Samsung, Motorola, and HTC in litigation with Apple over patent infringement.

    Apple are attacking Android publicly. I personally can only see Google supporting Samsung...and others. That was kind of the point of the Google acquiring Motorola in the first place.

    1. Re:Probably Not. by Karlt1 · · Score: 2
  11. Re:More reasont to give up hope on a good dumb pho by BenEnglishAtHome · · Score: 4, Informative

    ...I also just want a phone that do well a single task: Phone calls. ...

    Easy: https://www.snapfon.com/index.php

  12. It's Official? by Dripdry · · Score: 4, Informative

    A couple clients who are higher up in MMI told me about this just before the google buyout. I guess I can say something now?

    This has been planned from the get-go, and it will weed out some inefficiency and bring in more of the "Google Culture" and clear out what most know is by-now pretty broken model at Motorola. On the whole, it sounds like a LOT of people are happy about this (from what I've heard). The people leaving will get some pretty good buyout packages, if I understand it right.

    So, no need to panic. I'm interested in hearing other opinions, though.

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    -
    1. Re:It's Official? by Svartalf · · Score: 2

      That was the general consensus when I talked with the people at Libertyville when I was one of their supplier's FAE's. I doubt that's changed any.

      --
      I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
  13. Re:More reasont to give up hope on a good dumb pho by owlstead · · Score: 3, Insightful

    Smartphones are not useless toys by any means. If you think that then I'm afraid your century has gone.

  14. Re:So was the 3GS on clearance? by Karlt1 · · Score: 3, Interesting

    "So how could AT&T continue to sell the 3GS as an entry-level smartphone after the 4S was introduced? Did Apple really overproduce that many units?"

    Yes Apple does manufacturer more than one model at the time, but they have a whole year to put their developers, marketers, logistics people, designers, behind one model, Once they do that, those costs are done and in the case of the 3GS -- can be spread out over 3 years.

    Compare that to the typical Android OEM that manufacturers 10 or 12 phones a year. Apple's huge profit markets are partially due to the economies of scale by being able to buy one set of components for all of their phones.

  15. Re:More reasont to give up hope on a good dumb pho by grumpyman · · Score: 4, Insightful

    You call this dumb phone? Seriously? QWERTY is for texting; MP3/Ogg is for music listening; a camera for picture. To me a dumb phone is telephone that makes voice call and maybe a call display.

  16. Hello Moto by kimvette · · Score: 2

    Good-bye Moto

    --
    The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
  17. Re:Expected by karnal · · Score: 4, Funny

    You don't need death benefits, you need to start singing country music.

    --
    Karnal
  18. Re:More reasont to give up hope on a good dumb pho by rubycodez · · Score: 3, Insightful

    that's still way too much unecessary crap. camera, mp3 player, sd-card slot, custom ring tones? you're confused, sonny boy, this is a god-dammned phone! keyboard for texting ok, because writing a sentence is better than wasting time yapping.no graphics at all are needed, a 4x25 line text display is plenty

  19. Re:More reasont to give up hope on a good dumb pho by mcgrew · · Score: 2

    That is what Motorola makes

    No, that's what Motorola MADE. I have one and love it, great camera/video, keyboard, internet, email, ms pac man, qwerty keyboard, all in a phone that fits in my pants pocket. Exactly what I need. However, it's broken, and I can't get a replacement. I'll have to drive 100 miles to St Louis to get it repaired :(

  20. Re:you will never get that again by hairyfeet · · Score: 2

    I don't know about him but MY netbook weighs less than 3 pounds, has a dual core with 8Gb of RAM so all my programs are loaded into RAM and ready to go, has a class 10 SDHC always loaded for Readyboost so that any access to the 320Gb HDD is sped up by having small I/Os come from the SDHC, gets nearly 7 hours playing 720p on a 12 inch screen that is actually enjoyable to watch instead of eyestrain-o-zision, and WiFi is everywhere here so I always have service.

    So I'm with him, kinda stupid to spend $500+ on a smartphone or get assraped for 2 years on a plan when I already have a netbook with more of everything than any smartphone. Oh and while everyone else plays Angry Birds I can play L4D and GTA:VC, although I learned not to play GTA or Saints Row in the doctor's office thanks to all the backseat drivers. I swear if I hear one more time "The cops are gaining! You better get to a safe house!" I'm gonna smack somebody.

    --
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