ArenaNet Suspends Digital Sales of Guild Wars 2

kungfugleek writes "Throughout the launch of subscription-free MMO Guild Wars 2, ArenaNet has stated that the player-experience is their top priority and, if necessary, they would suspend digital sales to protect their servers from crushing loads. While the launch has been considerably more stable than most big-budget MMO's in recent months, some players, especially those in Europe, have experienced trouble logging in and getting booted from servers. So yesterday, ArenaNet held true to their word, and temporarily suspended digital sales from their website. Personally, I think this is an incredible show of customer-centered focus. To turn down purchases, especially first-party purchases, where the seller gets a higher percentage of the sale, during a major title's first week of sales, would be inconceivable by other companies. Is this a bad move for ArenaNet? Will there be enough of a long-term payout to make up for the lost sales? And does this put pressure on other major studios to follow suit in the face of overwhelming customer response?" New submitter charlieman writes with related news: "Yesterday ArenaNet banned players for exploiting an error in their new game Guild Wars 2. The so called exploit was in fact an error on ArenaNet's side, leaving weapons at a low price from some vendors. Players saw this and started making profits buying and selling the items. Should players be penalized for errors committed by the game developers? Taking in account that the game is fairly new, the economy hasn't stabilized yet and most don't know the value of things. Today they've given these players a 'second chance', but shouldn't they be apologizing instead?"

Comments

Seriously?

[OverlordQ]

The so called exploit was in fact an error on ArenaNet's side, leaving weapons at a low price from some vendors. Players saw this and started making profits buying and selling the items. Should players be penalized for errors committed by the game developers?

Sorry, no sympathy. The people who got banned bought *thousands* of weapons. That falls *squarely* in the realm of exploiting game mechanics, it doesn't matter where the fault lies. This comment on Reddit says it best:

There is no hard and fast line saying "this is not a bug, this is".

However, there is a very clear line between "this is a bannable exploit, this is not".

If you are in the gray area just playing the game the way it's meant to be played, even if you do take advantage of a bug once or twice, no one is going to ban you for it. In fact, Arenanet said people had abused it up to 50 times without getting anything.

Now, if you find something that is obviously too good to be true, and run it into the ground, doing it hundreds and thousands of times: your very actions show you KNOW it's a limited time deal that will soon be fixed and you are trying to rack in as much ill-gotten gain as possible out of it. Then you get banned.