AT&T Facing Net Neutrality Complaint Over FaceTime Restrictions

Today several public interest groups, including Public Knowledge, announced plans to file a net neutrality complaint with the FCC over AT&T's restriction of FaceTime on iPads and iPhones. Free Press Policy Director Matt Wood said, "AT&T’s decision to block FaceTime unless a customer pays for voice and text minutes she doesn’t need is a clear violation of the FCC’s Open Internet rules. It’s particularly outrageous that AT&T is requiring this for iPad users, given that this device isn’t even capable of making voice calls. AT&T's actions are incredibly harmful to all of its customers, including the deaf, immigrant families and others with relatives overseas, who depend on mobile video apps to communicate with friends and family." The groups have sent a letter (PDF) to AT&T asking them to reconsider their policy. The communications giant has previously responded to complaints by proclaiming their transparency and saying that charging more for being able to use FaceTime over mobile broadband is a "reasonable restriction."

Comments

Pffftttt...no surprise here

[erp_consultant]

AT&T is going to gouge the consumer for every cent they can. The irony, or course, is that Apple trumpets the fact that you can now make Facetime calls over a 3G/4G connection instead of WiFi. But the owner of the pipes (AT&T) is going to restrict how much of it you can use.

Re:Pffftttt...no surprise here

[Charliemopps]

Having worked for AT&T in the past I can guarantee you that their thoughts on this issue are "We don't give a shit and there's not a god damned thing apple can do about it."
AT&T is too big, too entrenched, too immovable. Imagine a company, larger than GM, that you were forced to buy your car from. You could not get a car from anyone else without moving. And then, even if you did move, you more than likely would end up in another area where you had to buy a car made by them. Even if you did end up somewhere that had a different company you could buy a car from, that company would be either selling you an ATT car with a different sticker on it, or at least large parts of the car had been made by ATT.. oh yea, and ATT gets to decide what they charge that other company for those parts and they charge a lot more to them, than they do to themselves so it costs more to buy it from someone else to.

That's what we're dealing with here. An entrenched, 100+ year old government sanctioned monopoly that has more clout in Washington you could possibly imagine. You may think "Well, these are cellphones! ATT doesn't own all the towers! I can get Sprint, or Verizon!" Oh yea? And how are those towers connected? How are the cellular regulations set? Who does congress listen to? You want to lay a new fiber trunk? Who owns the right of way? That's right, you need ATTs permission. ATT IS phone service in this country. Period. If apple wants to get away from ATT they are going to have to start communicating with gravitons or some shit... and even then its likely that ATT will complain to congress and get that form of communication rolled into a new telecom act giving them sole ownership of the relevant bosons or something.

Re:Pffftttt...no surprise here

[macs4all]

AT&T is going to gouge the consumer for every cent they can. The irony, or course, is that Apple trumpets the fact that you can now make Facetime calls over a 3G/4G connection instead of WiFi. But the owner of the pipes (AT&T) is going to restrict how much of it you can use.

Um, I know you don't keep up on such things; but Apple has been on carriers other than AT&T for some time now, and they don't all pose restrictions on FaceTime. So it is not in the least disingenuous for Apple to tout that new feature in iOS 6.

Having said that, and as an AT&T customer myself, I think that what they are doing with both FaceTime AND Tethering should be frickin' illegal, even if it isn't. It's my data I'm paying for. AT&T SHOULD be a dumb pipe, nothing more, nothing less...

I guess FaceTime -is- revolutionary

[QuasiSteve]

I guess FaceTime isrevolutionary after all.

Here I thought all this time that FaceTime is just another video chat technology, similar to ones that have been included with practically every webcam since the mid 90's, and similar to that which is available in practically every IM app (AIM, MSN, Yahoo!, etc.) and even facebook and Google Mail - except that it was only available for iOS devices and so if you wanted to video chat with a friend using FaceTime, they would have to go out and buy a compatible iDevice to make that happen, making it vastly less useful than the aforementioned.

But apparently I had it wrong;

AT&T's actions are incredibly harmful to all of its customers, including the deaf, immigrant families and others with relatives overseas, who depend on mobile video apps to communicate with friends and family.

I had no idea that these groups are unable to use the aforementioned alternatives. I didn't realize they are all forced to use iDevices on AT&T, and then forced to use FaceTime at that.

Seriously, though.. I'm all for filing the net neutrality complaint, but if these groups are so hard-hit, perhaps they should vote with their dollars and 1. not use AT&T where possible, 2. use an alternative video chat tech, perhaps preferably not on an iDevice in the first place unless Apple feels like opening FaceTime up to other platforms like they suggested they would.

Re:I guess FaceTime -is- revolutionary

[AK Marc]

I had no idea that these groups are unable to use the aforementioned alternatives. I didn't realize they are all forced to use iDevices on AT&T, and then forced to use FaceTime at that.

Nope, but right now, they are forced to not use it.

Seriously, though.. I'm all for filing the net neutrality complaint, but if these groups are so hard-hit, perhaps they should vote with their dollars and 1. not use AT&T where possible, 2. use an alternative video chat tech,

AT&T didn't announce this before many people bought and tried it. The easy "solution" to this is for the government to step in and invalidate all AT&T consumer contracts. If you want to leave, do so. Any costs associated will be borne by AT&T alone. It's not a free market when your contract is not honored by the other side, and they make it more expensive to get out of when you are right than just pay it off. That's not capitalism anymore. Capitalism is about making a good product people want to buy, ATT is about lying about their shitty product, getting contracts, then announcing the hidden costs.