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Shuttleworth: Trust Us, We're Trying to Make Shopping Better

An anonymous reader writes "In a blog post responding to the latest controversy over Ubuntu, Mark Shuttleworth says 'integrating online scope results' are 'not putting ads in Ubuntu' because the shopping results 'are not paid placement', but 'straightforward search results'. He goes on to explain his plans to make the Home Lens of the Dash a place to find 'anything anywhere'. Like a cross between Chrome OS's new app launcher, Siri and Google Now 'it will get smarter and smarter' so you can 'ask for whatever you want' it 'just works'."

4 of 255 comments (clear)

  1. And What of Other Retailers? by eldavojohn · · Score: 5, Insightful
    From the Q&A part of his blog:

    This is just a moneymaking scheme.

    We picked Amazon as a first place to start because most of our users are also regular users of Amazon, and it pays us to make your Amazon journey get off to a faster start. Typing Super “queen marking cage” Just Worked for me this morning. I am now looking forward to my game of Ultimate Where’s Waldo hunting down the queens in my bee colonies, Ubuntu will benefit from the fact that I chose to search Amazon that way, Amazon benefits from being more accessible to a very discerning, time-conscious and hotkey-friendly audience.

    Cool, thanks for at least being honesty about that part. Although I don't understand why this wasn't the front-and-center thesis of your blog post. You're getting paid to bring us to Amazon faster. Okay. You can opt out of it but it's enabled by default. Okay. I get that. It's okay, nobody's going to fault you if you're trying to figure out new revenue models. But you should really be up front with your user base about it or you're going to get some seriously knee jerk reactions that might doom your product before it's out the door (regardless of how true it is). You're running damage control now and that probably could have been avoided if your floated this out in front of "leaked" screenshots.

    I'm also really curious about this next part of your answer to this question:

    But there are many more kinds of things you can search through with Unity scopes. Most of them won’t pay Ubuntu a cent, but we’ll still integrate them into the coolest just-ask-and-you’ll-receive experience. I want us to do this because I think we can make the desktop better.

    So what happens when it's time to integrate and "bring the user faster" to Barnes & Noble? What happens when you've "integrated" with both Amazon, B&N, Abe's Books, eBay, Go Hastings, etc and I type in "Ender's Game"? What happens when the outfit that sold you your "queen marking cage" doesn't sell them on Amazon and there's middle men re-listing everything at a higher price on Amazon on the chance that someone with a default scope searches for it through Ubuntu? I have reservations that this move is making an already omnipotent Amazon unduly more powerful ...

    --
    My work here is dung.
  2. Ubuntu desktop is dead to me... by AmazingRuss · · Score: 5, Interesting

    ...so many other things that need fixing, and they're whacking off about internet search.

    If I want to search the internet, I pull up google and search. That crap has no business on my desktop

  3. I welcome this and everything else it may bring. by deusmetallum · · Score: 5, Insightful

    I have been thinking long and hard about this and I can only come to this conclusion. It is a nice feature. It needs tweaks, so results for photoshop don't pop up, or if they do it should explain it's not compatible with Linux. But what it needs more than anything, which is something Canonical keep missing out of all of their super new features is a simple tickbox for on or off. I understand that this is still beta, and it's certainly not LTS so it is more or less a testing platform, so I'm not jumping up and down right now. Canonical have proven to me that they can iron things out between normal releases and LTS, and I'm happy to accept that this may well be the case here. I'm basing this on evidence that I have seen over the last 4 years, not just what Mark says. This really is a great step forward for UX, as it is saying "hey, let's do more 'cloud' stuff from the desktop." Think about what else will be possible with a bit of thought. We could have it bring up all of your photos, from all sources (picassa, facebook, twitter) and present them in one place. I could type something like "London" into my dash and it shows me all the photos I've taken in London, a list of all my friends who are currently *in* London, and maybe sell me a London guide book. I cannot begin to express how awesome features like this can be. Amazon is only a single step to a full set of amazing features, and we must remember that these aren't *ads.* I am searching for a product, I can chose to buy it, and I won't get prompted to buy anything similar next time I fire up the dash. One thing that I also think is important to remember, is that we are a set of pretty clued up power users and as such we will see problems and we will jump to justify why something is a bad idea. However, if I were to install this on my Dad's laptop tomorrow, I can guarantee he would actually be quite thrilled with this feature. This is Linux for Human Beings and I think product searching is a very human thing to have.

  4. Private information leakage. by pavon · · Score: 5, Interesting

    Every time you search for a local file on your computer, the details of that search will be transmitted to a third party cloud service. That is a huge potential privacy issue regardless of who that service is. Worse, they they don't even make their users aware of this fact, which is completely unacceptable. That Canonical still doesn't understand this after being having it brought to their attention means they clearly cannot be trusted to assemble a secure Linux distribution.