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Ask Slashdot: Open Communications Set-Up For Small Office?
New submitter earthwormgaz writes "I've started at a small company and our phone system is crusty, old, and awful. We've got email hosted elsewhere on POP/IMAP, and we've got no groupware. The server here is Windows small business whatever-it-is and Exchange isn't set up, but I've put CentOS on it in a VM, and I'd like to do everything using open standards and open source where possible. I've been looking at SOGO, and these phones. What are my chances of getting all this stuff working together? What other suggestions have people got a for a small office and communications?"
if you're starting a business, just about the last thing you should be doing is worrying about is being sysadmin for your phone system - let alone doing so according to the "right" political principles and hoping you can get it to work together. Call your local phone company, get setup with them or some other turnkey provider and turn your attention towards your business.
Figure out what you need first. If you need Exchange, go with Exchange. Anything "exchange-like" will just cause you heartburn.
OTOH, if you *DON'T* need exchange, *DON'T* get that fpos.
The problem with the "keep your data and apps where you can see them" approach is that the TCO is horrendous.
Yeah, Google's cloud applications suck. That's due to Google ADHD issues, not the fact that it's cloud hosted. Tell me you've never been screwed over by a traditional application whose publisher lost interest in it.
It's perfectly true that some cloud applications are too immature and not ready to replace their traditional counterparts. Office applications (word processors, spreadsheets, etc.) are certainly there, at least for serious users. But the best CRM and HR solutions are cloud-based, and have been for some time. And the companies behind them are here to stay.