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Post Mortem of GunnAllen IT Meltdown

CowboyRobot writes "The story begins when GunnAllen, a financial company, outsourced all of its IT to The Revere Group. Before long, it was discovered that 'A senior network engineer had disabled the company's WatchGuard firewalls and routed all of the broker-dealer's IP traffic--including trades and VoIP calls--through his home cable modem.' In addition to the obvious security concerns of sending information such as bank routing information and driver's license numbers, the act violated SEC rules because the routed information was not being logged. Regardless of whether the cause was negligence, incompetence, or sabotage, the matter was swept under the rug for a time until unpaid SQL Server licenses meant threatening calls from Microsoft as well. The rest of the story is one of greed, mismanagement, and neglect, and ends with the SEC's first-ever fine for failure to protect customer data."

7 of 192 comments (clear)

  1. Trusted Advisor? by Frosty+Piss · · Score: 3, Informative

    Wow, according to the The Revere Group website:

    WHEN TRANSFORMING THEIR BUSINESS, TOP PERFORMERS TURN TO A TRUSTED ADVISOR

    Guess that's not The Revere! Group

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  2. Easier to Read Article by cluedweasel · · Score: 4, Informative
  3. Re:HAHA by Anonymous Coward · · Score: 3, Informative

    If not given the resources to have Exchange load balanced, and if it happens to crash and requires a 200GB Store restored...72 hours sounds about right. The 2 days downtime should have been 4 hours (time to investigate and bring a backup VM online). Without a backup VM, it should have been down 1 day.

  4. Just for fun... by Anonymous Coward · · Score: 4, Informative

    Go to http://www.reveregroup.com/ and search for anything in the top right search box. You'll get a licensing error. These guys are on the ball...

  5. Second paragraph has all you need to know by Stiletto · · Score: 4, Informative

    Over a period of roughly seven business days, traffic had slowed to a crawl at the Tampa, Fla.-based firm, which had outsourced its IT department to The Revere Group. GunnAllen's acting CIO, a Revere Group partner, asked a member of the IT team to investigate.

    Well, here we go! The CIO of the company outsourced the IT department to..... his own personal company. No conflict of interest there!

  6. Re:Unions can be a big help in stopping BS like th by T.E.D. · · Score: 4, Informative

    Just look at what happened at American Airlines. Some maintenance worker loosened up a bunch of seats, and bingo within a week the Pilot's union has a new contract after over a year of negotiating. Some coincidence!

    No the NON unions american airlines el salvador maintenance works did it.

    Exactly. It was only after it happened *twice* that they sent everything to the union shop (right here in Tulsa) to get it fixed right. Then they settled with the union (and *still* shipped some more of their jobs to El Salvador, just not as many as they'd been trying to).

    I'd really like to see the AC's story about the union NFL referees. The non-union refs are comically bad for weeks, then blow a game-changing call on Monday Night football, and bingo within a week the Referee's union has a new contract after over a year of negotiating. Some coincidence!

  7. Re:Wait a minute... by DeadCatX2 · · Score: 4, Informative

    Here, you have a pretty much cut and dry case. ATF agents allowed roughly two thousand fairly high quality guns to pass to Mexican drug cartels with no attempt made to track those weapons

    From what I read it's not really that cut and dry. The officials involved DID want to track the guns and did try, but the bureaucracy did them in.

    http://features.blogs.fortune.cnn.com/2012/06/27/fast-and-furious-truth/

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