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Paypal Slips 'No Class Action' Clause Into Policy Update

First time accepted submitter Guru80 writes "PayPal recently posted a new Policy Update which includes changes to the PayPal User Agreement. The update to the User Agreement is effective November 1, 2012 and contains several changes, including changes that affect how claims you and PayPal have against each other are resolved. You will, with limited exception, be required to submit claims you have against PayPal to binding and final arbitration, unless you opt out of the Agreement to Arbitrate (Section 14.3) by December 1, 2012. Unless you opt out: (1) you will only be permitted to pursue claims against PayPal on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding and (2) you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis. With so many privacy policies changing to include such wording, does it really hold any weight if some obscure and buried opt-out option isn't checked?"

9 of 294 comments (clear)

  1. Re:Anyone find out how to opt out? by X0563511 · · Score: 4, Informative

    Opt-Out Procedure.

    You can choose to reject this Agreement to Arbitrate ("opt out") by mailing us a written opt-out notice ("Opt-Out Notice"). For new PayPal users, the Opt-Out Notice must be postmarked no later than 30 Days after the date you accept the User Agreement for the first time. If you are already a current PayPal user and previously accepted the User Agreement prior to the introduction of this Agreement to Arbitrate, the Opt-Out Notice must be postmarked no later than December 1, 2012. You must mail the Opt-Out Notice to PayPal, Inc., Attn: Litigation Department, 2211 North First Street, San Jose, CA 95131.

    The Opt-Out Notice must state that you do not agree to this Agreement to Arbitrate and must include your name, address, phone number, and the email address(es) used to log in to the PayPal account(s) to which the opt-out applies. You must sign the Opt-Out Notice for it to be effective. This procedure is the only way you can opt out of the Agreement to Arbitrate. If you opt out of the Agreement to Arbitrate, all other parts of the User Agreement, including all other provisions of Section 14 (Disputes with PayPal), will continue to apply. Opting out of this Agreement to Arbitrate has no effect on any previous, other, or future arbitration agreements that you may have with us.

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    For large sets, this will be our guide even unto death, for the LORD will work for each type of data it is applied to...
  2. Re:Legal? by Anonymous Coward · · Score: 5, Informative

    Could this possibly hold up in court? Isn't it our right to sue?

    The supreme court ruled in April 2011 that not only can they require you to agree to not form a class action, but they can also require you to mediate all claims in forced binding arbitration (basically, a parallel court system bought and sold by corporations).

    It was a 5-4 decision, and pretty much every agreement is now including this boilerplate legal text. They don't even HAVE to offer an opt-out. AT&T started it, followed up by all cell phone carriers, Sony, Microsoft, Ebay, etc etc etc.

    The mere fact that the decision was split shows that even the justices don't know what rights there ought to be, and, unfortunately, the opinion of 5 of them means that corporations now have the right to collude against the consumer. After all, if everyone does it, the consumer has no choice.

  3. How to opt out by bwcook0 · · Score: 5, Informative

    Opt-Out Procedure. You can choose to reject this Agreement to Arbitrate ("opt out") by mailing us a written opt-out notice ("Opt-Out Notice"). For new PayPal users, the Opt-Out Notice must be postmarked no later than 30 Days after the date you accept the User Agreement for the first time. If you are already a current PayPal user and previously accepted the User Agreement prior to the introduction of this Agreement to Arbitrate, the Opt-Out Notice must be postmarked no later than December 1, 2012. You must mail the Opt-Out Notice to PayPal, Inc., Attn: Litigation Department, 2211 North First Street, San Jose, CA 95131. The Opt-Out Notice must state that you do not agree to this Agreement to Arbitrate and must include your name, address, phone number, and the email address(es) used to log in to the PayPal account(s) to which the opt-out applies. You must sign the Opt-Out Notice for it to be effective. This procedure is the only way you can opt out of the Agreement to Arbitrate. If you opt out of the Agreement to Arbitrate, all other parts of the User Agreement, including all other provisions of Section 14 (Disputes with PayPal), will continue to apply. Opting out of this Agreement to Arbitrate has no effect on any previous, other, or future arbitration agreements that you may have with us.

  4. Re:Legal? by afidel · · Score: 5, Informative

    Yes, in both AT&T Mobility LLC v. Conception and CompuCredit Corp. v. Greenwood the court has reinforced that you may enter into a contract which gives away your right to a jury of your peers for civil matters. Only in cases of outright fraud, either in the creation of the agreement or in the arbitration process will the courts intervene.

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    There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  5. Re:Legal? by AmiMoJo · · Score: 5, Informative

    That doesn't make it right to ban them though.

    Frankly I'm amazed the law in the US even allows them to do this. In the UK contracts cannot take away your legal rights, including the right to take legal action.

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    const int one = 65536; (Silvermoon, Texture.cs)
    SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  6. Re:Legal? by jythie · · Score: 4, Informative

    Small claims courts near the victim rarely have jurisdiction, esp when dealing with national or transnational companies. Often you have to take time off and travel to a jurisdiction of their choosing and file there, which can quickly cost more then $100.

  7. Re:Legal? by afidel · · Score: 4, Informative

    If the company has any physical assets within the jurisdiction of the courts you can petition the court to demand payment and if they fail to respond the judge can and often will send the sheriff to seize those assets to satisfy the judgement. If the company has no presence in your location then the general solution is to turn it over to a collections agency, most companies will settle with a collections agency quickly as they don't want to have their creditors apprised of them not making good on obligations.

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    There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  8. Re:Anyone find out how to opt out? by Rob+the+Bold · · Score: 4, Informative

    The Consumerist has links to template letters for eBay (by November 9) and PayPal (by Dec. 1). You need to fill out, print and mail them by the deadline to opt out. That's physical, actual paper, snail mail. No online forms, no emails, no calls.

    More info and speculation on whether you'll be deemed a troublemaker, persona non grata, communist, vegetarian, etc., etc. if you opt-out.

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    I am not a crackpot.
  9. Re:Legal? by AK+Marc · · Score: 5, Informative

    Why do you think it takes 40 hours?

    Because I've done it. How many times have you done it?