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FTC Whacks "Rachel From Card Holder Services"

coondoggie writes "Just two weeks after it challenged the public to come up with a better technological way to stop incessant robocalling, the Federal Trade Commission pulled the plug on five mass calling companies it said were allegedly responsible for millions of illegal pre-recorded calls from 'Rachel' and others from 'Cardholder Services.' 'At the FTC, Rachel from Cardholder Services is public enemy number one,' said FTC Chairman Jon Leibowitz at the announcement of the cases."

14 of 289 comments (clear)

  1. I know that bitch! by conureman · · Score: 5, Funny

    How she got my number is beyond me.

    --
    The cost of that cleanup, of course, will be borne by taxpayers, not industry.
    1. Re:I know that bitch! by Penguinisto · · Score: 5, Interesting

      I just hope they take the company owners, strap them to chairs, and force them to watch nothings adverts/infomercials, and while they sleep force them to hear robocall recordings. Do it 24/7/365, a' la A Clockwork Orange.

      What they do with "Rachael" is not my concern. >:(

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
  2. Halleluja! by chill · · Score: 5, Interesting

    I have been receiving no less than 3 calls a week for the last 6 months from "Card Services" with this robocall. The numbers were always different, so blocking didn't help.

    Often the calls came in as late as 9:00 p.m., which was seriously annoying.

    --
    Learning HOW to think is more important than learning WHAT to think.
    1. Re:Halleluja! by Anonymous Coward · · Score: 5, Informative

      There is a reason the numbers are always different.

      Not many know that caller ID is in no way reliable or secure. If you have a PRI/BRI/digital phone circut/whatever (Pretty much anything but an analog POTS line) you can specify the calling party number however you like. It doesn't even need to be a valid phone number! (It's fun to call your friends with the caller ID number of '666' and speak in a creepy voice)

      Legitimately, this is so you can treat your physical lines as an aggregate pool in a phone system so your user can have the correct caller ID from any outgoing line in the pool.

      Technically, however, it's illegal to spoof your caller ID for the purposes of evading identification. The caller ID number should resolve to something you can call back on. Either that, or it should report as caller ID blocked. (You can request that the phone company block all caller-id blocked calls.)

      Nowadays, the law (correctly, imo) pretty much makes running profitable robocall operations illegal. Since for-profit robocallers are now fly by night illegal operations anyway, they flaunt the caller ID spoofing laws.

  3. My new top issue in the 2012 election by tfocker4 · · Score: 5, Funny

    ...is giving whoever took care of this one billion dollars.

  4. foghorn? by Speare · · Score: 5, Interesting

    I hope the pre-recorded foghorn caller is included. I think it's offering some travel package, but since the first thing you hear is a loud lighthouse foghorn sound, I haven't listened to the pitch for the last several years. They've been attacking my office line about 3 times a year for the past decade, from different caller ID numbers.

    --
    [ .sig file not found ]
  5. Please pierce the corporate veil by dkleinsc · · Score: 5, Informative

    Now, assuming we bust all 5 companies and take everything they have, is there any way to go after the owners personally for the frauds they've committed? Or is this going to be yet another instance of the all-too-common business plan:
    1. Set up a scam company.
    2. Scam people.
    3. Government busts the company, forces it into bankruptcy.
    4. Personally, you avoided punishment because it's limited liability.
    5. Profit!
    6. Repeat as many times as you like.

    --
    I am officially gone from /. Long live http://www.soylentnews.com/
    1. Re:Please pierce the corporate veil by JBMcB · · Score: 5, Informative

      Limited liability only protects you from torts (some private person suing you personally for something your company does.) It doesn't shield you from criminal liability. If your company breaks the law, you are personally responsible, if it was your decision. This is why Bernie Madoff is in jail - his company was defrauding it's investors, but it was his decision to do so.

      --
      My Other Computer Is A Data General Nova III.
    2. Re:Please pierce the corporate veil by amicusNYCL · · Score: 5, Informative

      Take a look at the 5 cases, they are linked to in the article. I like this one:

      Federal Trade Commission, Plaintiff v. ELH Consulting, LLC, also d/b/a Proactive Planning Solutions; Purchase Power Solutions, LLC; Allied Corporate Connection, LLC; Complete Financial Strategies, LLC; 3Point14 Consulting, LLC, also d/b/a Elite Planning Group; Key Tech Software Solutions, LLC, also d/b/a Key One Solutions; Emory L. Holley IV a/k/a Jack Holley, individually and as the sole member of ELH Consulting, LLC; Lisa Miller, individually and as the sole member of Allied Corporate Connection, LLC, Complete Financial Strategies, LLC, and Purchase Power Solutions, LLC; Rares Stelea, individually and as the sole member of 3Point14 Consulting, LLC; and Justin Journay, individually and as the sole member of Key Tech Software Solutions, LLC, Defendants.

      Over the 5 cases, in addition to the various corporate entities they name 12 individuals.

      --
      "Our two-party system is like a bowl of shit looking at itself in a mirror." - Lewis Black
  6. But Why FTC??? by solardiesel · · Score: 5, Funny

    She is the only girl that has called me in the last 3 years...

    Forever Alone...

  7. Yes! by Anon-Admin · · Score: 5, Informative

    I am so fed up of these calls as well as the collection companies trying to collect on debts from 20 years ago.

    I did find a way to get them to pull you from the list.

    1) Set up asterisks phone system.
    2) Record the three tone sound and message that is played when you call a number than no longer exists.
    3) Set the message played to a blocked caller in asterisks to be the recording of the tones with the message that the number no longer exists.
    4) Blacklist every one of those F***ERS

    When the system detects the tone it will remove your number from the list, Even if they have someone check the number it will play the "Has been disconnected or is no longer in service" message.

    It cut my calls down to maybe one a month getting through and I just hit *32 after they get through and add the new number to the black list.

  8. Re:But when, and how, did they "pull the plog"? by amicusNYCL · · Score: 5, Informative

    All 5 cases are linked in the article. As to "when", the cases are dated today, the 1st. As to "how", the cases include things like temporary restraining orders, permanent injunctions, and asset freezes that the FTC is requesting from the court.

    --
    "Our two-party system is like a bowl of shit looking at itself in a mirror." - Lewis Black
  9. Re:Congratulations, FTC, and thanks! by realityimpaired · · Score: 5, Informative

    How can you spoof the caller ID anyway? I mean shouldn't the telephone company know the caller ID of whoever is initiating the call (to know where to send the invoice for the call)?

    They do know, when the call originates in their network. When it passes off to another network, they only know which network it came from, and who *that network* says it is. The honour system is what keeps ATT and Verizon (and so forth) from passing deliberately bad information between each other (and the threat of pissed off customers). That's how spoofing caller ID works... when you pass off into another network, give them bad information about the identity. If the call originates from a VOIP phone, especially an international VOIP phone, then there isn't much control over what information gets passed to your local carrier. And you can't simply block all VOIP lines, because there are legitimate VOIP carriers in the market, too.

    Obligatory disclaimer: I work for a phone company, though in a different LOB.

  10. Re:YES! Kill the sluts by gauauu · · Score: 5, Interesting

    I don't know how they actually get any "business" -- the last 3 times they've called me, I've tried playing along to see how the scam works. Somewhere along the line, as I'm telling them what my current interest rate is, they always hang up on me. It blows my mind.

    One time, though, I had fun -- my other routine is to try to explain to the poor schmuck on the line (who is probably an underpaid normal person who can't find a better job) that they are working for scammers and probably should find a different job. One lady from "Card Services" started yelling at me about how they weren't scammers, they were a organization that wants to help people and that they never break the law, and that my phone number must not actually be on the do-not-call list if they called me, because they follow the rules. It was hilarious, she carried on for 5 or 10 minutes shouting at me, and she sounded like she actually believed it.