AT&T To Pay $700,000 For Overcharging Consumers

Posted by Soulskill on Wednesday November 7, 2012 @01:10AM from the two-thousandths-of-a-percent-of-quarterly-revenue dept.

An anonymous reader writes "CNet reports on an agreement between AT&T and the FCC which will require the telecom company to pay $700,000 to the federal government to resolve overcharging complaints. AT&T will also refund charges to customers who were switched from pay-as-you-go data plans to monthly plans after AT&T said they could keep the old plans. 'AT&T has also agreed to an extensive compliance plan (PDF), which includes: consumer notification, training of customer care representatives, and periodic compliance reports to the FCC. AT&T must also conduct additional searches of its records to identify improperly switched consumers and ensure appropriate refunds.'"

1 of 74 comments (clear)

Min score:

Reason:

Sort:

Re:That UK judge gives me an idea by Xelios · 2012-11-07 01:53 · Score: 4, Interesting

Fines would mean crap to companies and individuals alike if they were levied as a percentage of income instead of a flat amount. Is there any good reason why it isn't done this way?

--
Murphey's fighting Occam, and we're in the stands.