German City Says OpenOffice Shortcomings Are Forcing It Back To Microsoft

The city of Freiburg, Germany adopted OpenOffice back in 2007, mostly replacing the Microsoft Office software it had been using previously. Now, an anonymous reader tips news that the city council is preparing to abandon OpenOffice and switch back. "'In the specific case of the use of OpenOffice, the hopes and expectations of the year 2007 are not fulfilled,' the council wrote, adding that continuing use OpenOffice will lead to performance impairments and aggravation and frustration on the part of employees and external parties. 'Therefore, a new Microsoft Office license is essential for effective operations,' they wrote. ... 'The divergence of the development community (LibreOffice on one hand Apache Office on the other) is crippling for the development for OpenOffice,' the council wrote, adding that the development of Microsoft Office is far more stable. Looking at the options, a one-product strategy with Microsoft Office 2010 is the only viable one, according to the council." The council was also disappointed that more municipalities haven't adopted OpenOffice in the meantime. Open source groups and developers criticized the move and encouraged the council to consider at least moving to a more up-to-date version of the office software suite.

Comments

Re:Serious question time...

[utoddl]

Word has an understandable formatting model. That is, all the formatting for a paragraph is stored in the paragraph mark. You can select a paragraph mark, copy it, paste it somewhere else in the document, and you have a paragraph formatted identically to the original. In OO, your text may take on different formatting depending on whether you backspace away a paragraph mark vs deleting it. No kidding. Also, there's no way to reliably copy a paragraph from one place in a document to another and retain the formatting without adding sacrificial paragraphs before and sometimes after the text you are trying to copy. Seriously. OO's formatting model is just broken.

Until this basic problem is addressed, people will -- rightly -- prefer using word. I've been fighting oo's formatting for years, and frankly, I'm sick of it.

This is not about software quality.

[zapyon]

Other cities like Munich (LibreOffice) and Leipzig (OpenOffice) are doing just fine with the same family of office software. Without further information it is moot to guess if a) the Freiburg admins were not willing or capable of installing and configuring OpenOffice in a way that was satisfying to users or b) the users were unwilling to use the software (something different? something new? no way!) or c) some city managers decided to rather put some money in Microsoft's purse for any number of reasons (similar things happened to other public offices in Germany before).