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Datagram Recovers From 'Apocalyptic' Flooding During Sandy

1sockchuck writes "During SuperStorm Sandy, few data centers faced a bigger challenge than the Datagram facility in lower Manhattan. The storm surge from Sandy flooded its basement, disabling critical pumps. 'It was apocalyptic,' said CEO Alex Reppen. 'It was like a tidal wave over lower Manhattan.' While companies like CoreSite dealt primarily with the loss of ConEd power, the Datagram team sought to recover operations in an active flood zone. Why was mission-critical equipment in the basement? Because city officials restrict placing fuel tanks on rooftops and upper floors, citing concerns about diesel emerging from the 9-11 attacks."

12 of 114 comments (clear)

  1. Smart thinking by Qzukk · · Score: 5, Insightful

    Everyone knows that flying airplanes into the tops of buildings happens more often than floods in the basement. Gotta keep the priorities straight.

    --
    If I have been able to see further than others, it is because I bought a pair of binoculars.
    1. Re:Smart thinking by sumdumass · · Score: 4, Insightful

      Well, if gravity....

      Never mind. I doubt you will understand.

      The problems with fuel taken away from 9/11 wasn't that planes will fly into the roof. It's that fuel is a liquid and it is subject to gravity which means anything puncturing the tanks will cause it to leak down the building whether it is on fire or not. So imagine a lightning strike happens and years the side of the tank out. It caught fire and is now seeping down the stair well and over the sides of the building and through the crack in the roof that got there by the initial explosion caused by the lightning. This can quickly engulf a building and make escape routes impassable.

      Lightning, contractor errors, equipment malfunctions, sabotage, all happen more then floods.

    2. Re:Smart thinking by torkus · · Score: 5, Informative

      I'm sorry but how often does lightning crack the roof of a skyscraper after splitting open a double-walled fuel tank all while missin the lightning rods? That also assumes an exposed tank on the roof. Generators and similar equipment is typically anywhere above the 5th floor. For example the new 4WTC building has it's generators on the ~50th floor.

      Equipment malfunction or sabotage could easily have the basement pumps pushing diesel fuel into a huge puddle in the generator room that's on fire. When, excluding 9/11, did generator fuel spill from a roof tank in a skyscraper in the manner you describe?

      It's overreaction to a single event. Just like every plastic bag is labeled to remind you not to let infants play with them, poison labels also explicitly state not to eat, and anything with an open flame usually says it's hot.

      There are many disadvantages to putting critical infrastructure in the basement as well...as we've seen.

      --
      You can get rich if you own a politician, but you have to be rich to buy one in the first place.
  2. Hmmm... by Anonymous Coward · · Score: 5, Funny

    If only there was some sort of technology that allowed us to keep fuel in one place and the generators somewhere else...

    1. Re:Hmmm... by rubycodez · · Score: 4, Funny

      we could invent a flexible transport pathway for fluids analogous to an electrical wire, perhaps call it a wet-wire. and some kind of electrical pushing device to move fuel uphill through the wet-wire, maybe call it a cycling wetstuff-pushee.

  3. Just the tanks? by Rich0 · · Score: 4, Interesting

    Well, if the ordnance pertains to fuel tanks specifically, why not put waterproof tanks in the basement, and run sealed lines (including venting) up from there, locating the pumps somewhat higher. Obviously you're limited as to how much higher the pumps can be, but you can draw fuel a fair bit upwards on vacuum (maybe 20 feet?). If you're allowed to send pressurized air down the vent you could put the pumps up higher - I'm not sure what the laws are around that. If there are concerns with pressurized air mixing with fuel, another option might be a tank with a rubber bladder inside where the space between can be pressurized with either air or fluid - that's how they do it in liquid fueled rockets. As long as the tank and lines are waterproof you could keep it in the basement and operate indefinitely - but you'd need to work out all the details (like refueling - if the tank has to operate under pressure then you need to have pressure on the fueling lines as well, and suitable couplings and all that, unless you have more than one tank and can operate on one while fueling another).

    All of that entails certain hazards - you'd want well-trained personnel to operate it - you're starting to resemble operations on a jet or spacecraft...

  4. Why? by NetNinja · · Score: 5, Insightful

    If you questioned why and you still placed your companies life in that data center you should be fired for stupidity.

    It's the same reason I won't place my companies data at a DC in a crowded downtown area. Sporting events, politcial events, terrorist events.

    If you say you don't have a choice then you haven't thought of alternative means. Cloud, managed hosting, or a more weather stable state.

    Lower Manhattan is pretty much land filled area and 911 showed how vulnerable the WTC was below ground. They were extremely concenred about the Hudson flooding lower Manhattan.

    Again if you placed your companies data at a DC in lower Manhattan you should be fired.

    1. Re:Why? by l00sr · · Score: 3, Insightful

      Again if you placed your companies data at a DC in lower Manhattan you should be fired.

      I don't know anything about Datagram, but there are legitimate reasons to have a DC in lower Manhattan... For instance, for latency-limited high-frequency trading operations. I don't know if this is the particular case with Datagram's clients, but the fact that DCs exist in a ludicrously high-rent area means that they probably exist there for a good reason.

    2. Re:Why? by torkus · · Score: 3, Informative

      Your information is either wrong or /extremely/ out of date...and you mistake what "the exchange" is these days. The major exchanges (NYSE and NADQ in particular) do not house their matching engines (which is effectively "the exchange") in/on/at their trade floors. They're all located outside of NYC in large datacenters where they colocate servers for HFTs and other customers. It would be impractical in the extreme to run the types of links used by HFT systems between offices in NYC (or anywhere outside of a datacenter.)

      They do, of course, have fail-over redundant datacenters.

      Also - Matching latency is measured in microseconds, not miliseconds. Taking a single millisecond, much less 100+ms, to match a trade would represent serious delays.

      --
      You can get rich if you own a politician, but you have to be rich to buy one in the first place.
  5. Re:Just the tanks, generators, servers, data ... by pepty · · Score: 3, Insightful

    In this context doesn't it mean "your company’s information is safe, duplicated and available immediately and at any time."?

  6. Re:And Another Thing... by Ixokai · · Score: 5, Informative

    That's what I thought at first, having lived through Andrew in Florida -- I was all, "psh, its only a category 1". However, thi sisn't a Yankees media situation. Sandy was significantly more powerful then the category would imply.

    For one thing, by the time it hit NYC, it was no longer a hurricane -- it had merged with one or two cold storm systems that were coming in from the other direction. This changed the dynamic of the storm significantly: whereas hurricanes gain their energy from the warm ocean waters, this type of storm gained its energy from the difference between the cold and hot storm systems merging together. Or something. (The precise details are not clear to me: I'm not a meteorologist)

    Sandy was also *huge* -- measuring the total energy in the storm, it was bigger then Katrina. Hurricanes can get intense but the brunt of their power is focused. They may have a lot of wind speed, and strictly by that measure Sandy wasn't very impressive... but when you have a cat 1 spread out as far as Sandy was, its pulling in a HUGE amount of water.

    It wasn't the wind that was so destructive here: it was the storm surge that the huge storm system brought with it.

    More sciency stuff at http://www.washingtonpost.com/blogs/capital-weather-gang/post/sandy-packed-more-total-energy-than-katrina-at-landfall/2012/11/02/baa4e3c4-24f4-11e2-ac85-e669876c6a24_blog.html (Warning: yankee media)

    But, really. Its not just rhetoric of omg the Yanks are finally getting hit that made this seem bad. It really was a very, very, very bad storm and the hurricane classification only makes it seem small.

  7. 9/11 and Fuel Tanks by Y-Crate · · Score: 4, Informative

    Citing 9/11 is interesting in light of the NIST report:

    Did fuel oil systems in WTC 7 contribute to its collapse?

    No. The building had three separate emergency power systems, all of which ran on diesel fuel. The worst-case scenarios associated with fires being fed by ruptured fuel lines-or from fuel stored in day tanks on the lower floors-could not have been sustained long enough, could not have generated sufficient heat to weaken critical interior columns, and/or would have produced large amounts of visible smoke from the lower floors, which were not observed.

    As background information, the three systems contained two 12,000 gallon fuel tanks, and two 6,000 gallon tanks beneath the building's loading docks, and a single 6,000 gallon tank on the 1st floor. In addition one system used a 275 gallon tank on the 5th floor, a 275 gallon tank on the 8th floor, and a 50 gallon tank on the 9th floor. Another system used a 275 gallon day tank on the 7th floor.

    Several months after the WTC 7 collapse, a contractor recovered an estimated 23,000 gallons of fuel from these tanks. NIST estimated that the unaccounted fuel totaled 1,000 ±1,000 gallons of fuel (in other words, somewhere between 0 and 2,000 gallons, with 1,000 gallons the most likely figure). The fate of the fuel in the day tanks was unknown, so NIST assumed the worst-case scenario, namely that they were full on Sept. 11, 2001. The fate of the fuel of two 6,000 gallon tanks was also unknown. Therefore, NIST also assumed the worst-case scenario for these tanks, namely that all of the fuel would have been available to feed fires either at ground level or on the 5th floor.