NPD Group Analysts Say Windows 8 Sales Sluggish
Nerval's Lobster writes "While Microsoft claims it's sold 40 million Windows 8 licenses in the month since launch—a more rapid pace than Windows 7—new data from research firm The NPD Group suggests that isn't helping sales of actual Windows devices, which, in its estimation, are down 21 percent from last year. Desktops dropped 9 percent year-over-year, while notebooks fell 24 percent. 'After just four weeks on the market, it's still early to place blame on Windows 8 for the ongoing weakness in the PC market,' Stephen Baker, vice president of industry analysis at The NPD Group, wrote in a Nov. 29 statement attached to the data. 'We still have the whole holiday selling season ahead of us, but clearly Windows 8 did not prove to be the impetus for a sales turnaround some had hoped for.'" That seems to match the public grumbling of Acer and Asus about early sales. And though these figures exclude Surface sales, the newly announced prices on for new Windows 8 Pro-equipped Surface tablets might not endear them to anyone. Have you (or has your business?) moved to Windows 8?
Really? Most people I've talked to (normal people, not neckbeards) have refused to upgrade to Windows 8 because it's incomprehensible. Go on Youtube and look at the number of hits people are getting on "x relative tries to use Windows 8..." These aren't completely computer illiterate people (some of them are I'm sure), yet compared to what they're used to, Windows 8 is impossible to navigate. It's as if Microsoft dived head first into the tablet market without checking to see if there was any water in the pool first.
I've heard nothing on their sales so far, which means to me they are terrible. Much like the Surface production being halved.
I don't criticize MS for trying something different. It is a bold move. But, what they are putting out ISN'T the solution to the problem. They just can't figure out what to do it seems.
My own observation - two weeks ago, I went to the mall to check out the iPad mini (wife is thinking about one for Christmas). Microsoft had rented a kiosk to show Surface tablets not 200 feet away from the Apple store (gotta admire the chutzpah).
In the Apple store, I saw a dozen people playing with iPads or iPad minis, with Apple employees hovering nearby in case of questions. People were tapping and gesturing and doing what you'd expect on an iPad, almost entirely without any assistance from the employees.
Outside, about a half dozen people were clustered around the Surface kiosk talking with Microsoft employees. The difference? The Microsoft employees were having to show the users what to do, step-by-step . No one seemed to be able to just pick one up and make it work. Everyone needed help. The contrast was absolutely remarkable.
Windows 8 is the new Vista. I expect to see the Metro GUI turned into an option for Windows 9, and more heads to roll at Microsoft.