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Microsoft Steeply Raising Enterprise Licensing Fees

hypnosec writes "Microsoft is trying to make up for below expected earnings following Windows 8's and Surface RT's lack luster adoption rates by increasing the prices of its products between 8 and 400 per cent. Trying to make more out of its enterprise customers who are tied under its Software Assurance payment model, Microsoft has increased user CALs pricing 15 per cent; SharePoint 2013 pricing by 38 per cent; Lync Server 2013 pricing by 400 per cent; and Project 2013 Server CAL by 21 per cent."

49 of 571 comments (clear)

  1. How to treat a loyal customer by Anonymous Coward · · Score: 4, Interesting

    Microsoft method: Milk them for every cent.
    Linux method: Free is free. Nobody can hold a gun to your head under the GPL.

    1. Re:How to treat a loyal customer by Raven42rac · · Score: 5, Insightful

      It's strong-arming if you vendor lock a customer than steeply raise rates. blah blah free market blah blah still an adversarial dick move.

      --
      I hate sigs.
    2. Re:How to treat a loyal customer by Anonymous Coward · · Score: 5, Insightful

      It's a free market. Microsoft is not forcing anyone to buy its products. If may be mildly coercive in the short term to companies that feel they "must" use Microsoft products, but raising prices is also the best method to charge customers what the product is really worth to them.

      If it's worth it to switch, they will. But if not, then fair is fair.

      A free market? Are you shitting me? Microsoft has a near monopoly on corporate workstations. If it was a free market then you wouldn't need to make a free operating system like Linux just to try to compete. Microsoft has worked long and hard to make sure that nobody can compete with them by erecting barriers to the free market. The free market is Microsoft's enemy number one.

    3. Re:How to treat a loyal customer by Anonymous Coward · · Score: 4, Informative

      It's a free market.

      You might think only a moron would mod parent informative, but...

      Around 2007, Microsoft realised tech sites like Slashdot had a significant involvement in the very public rejection of Vista as a replacement for XP. They hired several reputation management companies, including Waggener Edstrom and Burson Marsteller to manage their online presence before the W7 release.

      One of the results of that was that the reputation mangers ran hundreds of sock-puppets in blogs and news aggregators, like Slashdot and Reddit. They swamped the discussions, including those unrelated to their OS with scripted comments based on a few themes - "Have you tried it yet?" "Much faster than XP" etc etc. There was no opportunity to discuss Linux/FOSS or any other non-proprietary effort without wading through dozens of highly moderated pro-Win 7 postings. Pretty much every first post was a Microsoft-favorable pamphlet.

      The result was that almost anyone with a real interest in tech abandoned the site. There are still a few of the old die-hards here, but it's mostly marketers and sock-puppets now.

    4. Re:How to treat a loyal customer by Tough+Love · · Score: 5, Informative

      It's strong-arming if you vendor lock a customer than steeply raise rates.
      blah blah free market blah blah still an adversarial dick move.

      Not merely a dick move, but illegal under the Sherman and Clayton antitrust acts.

      --
      When all you have is a hammer, every problem starts to look like a thumb.
    5. Re:How to treat a loyal customer by Anonymous Coward · · Score: 5, Insightful

      Funny, I've been running my Linux desktops for like 15 years, so I guess I'm not doing 95% of whatever the Windows people are using. Of course, we also use Linux on our desktops at work, which is like 200 machines, so I guess we don't get any work done either.

      Windows is required for gaming, nothing else.

    6. Re:How to treat a loyal customer by crutchy · · Score: 5, Funny

      95% of day-to-day computing for Windows is either playing freecell or masturbating under the desk... Linux users can do both just as well so the op is just full of shit :)

    7. Re:How to treat a loyal customer by Anonymous Coward · · Score: 5, Funny

      One license to hold them, and in the darkness bind them!

    8. Re:How to treat a loyal customer by Anonymous Coward · · Score: 5, Informative

      No, it means the switching costs are high. Which can be the case even if you are using an expensive, shitty product and there is an absolutely perfect, free alternative.
      Even if the switching costs were certain to be amortized within a year you might not be able to switch e.g. because there is no money for a steep short-term investment.

    9. Re:How to treat a loyal customer by mindwhip · · Score: 5, Interesting

      vendor lock in? try version lock in...

      We are still using XP and Office 2003 at my work on the standard desktop build as the cost of switching up and migrating legacy stuff (Office/vba and some very old in-house 16 bit/windows 3.1 era programs) is too high

      --
      [The Universe] has gone offline.
    10. Re:How to treat a loyal customer by FaxeTheCat · · Score: 5, Insightful

      If it was a free market then you wouldn't need to make a free operating system like Linux just to try to compete.

      Just remember that Linus created Linux because the UNIX licenses were too expensive (this was the early 90's).
      It was not created as an alternative to Windows, but an alternative to the expensive, proprietary UNIX versions. In that respect one can say that it has been a fantastic success.

    11. Re:How to treat a loyal customer by Psiren · · Score: 4, Insightful

      Sure you can't run exchange, but there are plenty of alternatives many of which are a lot better.

      Name one. Just one.

    12. Re:How to treat a loyal customer by erroneus · · Score: 5, Insightful

      Some people can't put their brains in that place.

      At work a problem once ensued when a person wanted to set up an MSSQL server for a project. My boss said "too expensive." I asked what language, he said VB.net. I said great! Have you considered mysql? He said it would violate license agreements. I said mysql, he heard SQLExpress. Idiot. Another person my boss reports to believes mysql is not a professional database server. It is used by hobbyists. But also used by professionals. It's free. It can't be good right? Forget that commercial licenses can be had and that Oracle now owns it.

      People, and especially decision makers, simply can't wrap their heads around not using Microsoft for everything. The mental impairment is very visible to me. It's one thing to prefer one thing over another, but another to not even learn what the truth may be.

      Similar discussion about iPhone/iPad in the business while excluding Android. The reason? Android is unix based and can't be trusted.

      Seriously. It's what they believe!!!

    13. Re:How to treat a loyal customer by prowler1 · · Score: 5, Informative

      Zimbra. To a large extent, it's a drop in Exchange replacement which will plug straight into an existing AD environment if you so wish.

    14. Re:How to treat a loyal customer by Raven42rac · · Score: 4, Insightful

      Sometimes, there is no *good* open source alternative. I use them whenever possible (dansguardian, squid, clamav, etc) but it's just not always the answer. Not a popular opinion on /, but a reality nonetheless.

      --
      I hate sigs.
    15. Re:How to treat a loyal customer by QuantumRiff · · Score: 4, Informative

      Zarafa! I have migrated two companies now. Works exceptionally well. It uses outlook, so end users don't even realize they are not on exchange anymore. (course, webmail, or any imap/ical client work as well)

      --

      What are we going to do tonight Brain?
    16. Re:How to treat a loyal customer by aaarrrgggh · · Score: 4, Informative

      Try and find an enterprise grade accounting/erp system for a 20-200 person company that doesn't rely on Windows. There are some GPL projects, but they are far from the same level of completeness.

      We will likely switch from gmail to Exchange (at a mere 30 people) due to limits of Google's systems and the costs to overcome them. You can get about halfway there with Linux for about half the cost.

      You can cobble together systems with GPL solutions, but the dollar cost ends up being in-line with MS stuff once you need more than 40 hours to install and configure. Samba, Asterisk, backups, LAMP are all easy to justify going Linux, but I have not had much luck justifying more complex projects going that route.

    17. Re:How to treat a loyal customer by SgtChaireBourne · · Score: 4, Informative

      Here's two: Citadel and Kolab

      Among other things, Kolab is a product of a series of contracts for the federal office for Security in the Information Technology in the German Government, though both are quite secure.

      Then there are two more: OpenGroupware and Zimbra. Module options are out there. If you're not finding them, then it's because you are not looking.

      --
      Beta is broken and the link to classic doesn't work. Stop wasting our time or there won't be anybody left here.
    18. Re:How to treat a loyal customer by Will.Woodhull · · Score: 4, Insightful

      Wrong.

      When all you've got on your staff are wheelwrights, ostlers, and farriers, you just keep using the same horses and freight wagons. Well, you replace the horses when they get too old to pull their share of the load, and it's always nice to get a new wagon with brighter shinies every now and then.

      But going to these new-fangled pickup trucks? Hiring mechanics to keep them running, and replacing the wooden wheels and horseshoes with these fancy pneumatic tyres? Oh, no sir, nosirree! The farriers would revolt for sure and start pitching horseshoes through the windows!

      A lot of companies will stick with Windows to the bitter end. Easier to plan on five years of diminishing, but still adequate, profits and then shut the place down, than to go through the agony of replacing all the Windows expertise with this new-fangled expertise in Linux or BSD or Unix... and then there's this whole FOSS weirdness to contend with! Free software... how can that be? That makes as much sense as rolling the freight around on wheels made of air!

      --
      Will
    19. Re:How to treat a loyal customer by vux984 · · Score: 4, Insightful

      Windows is required for gaming, nothing else.

      Open an optometry practice on linux.

      Your imaging instruments run on windows; the software to analyze corneal topography: windows only. The software to run the automated perimeter also windows only.

      Now pick a Practice Management system; to manage your patients, scheduling, track patient records, and ideally it needs to support DICOM so it can receive data from the above instrumentation, and of course it should conform to HIPAA.

      Finally, its also a small business, so you need some accounting, payroll.

      Yeah, lets install linux. Only gamers requires windows.

      I don't know what you do at work, but there are countless different types of business that require specialized software and tools and choosing linux is simply not possible.

      Of all my clients, not one could simply switch to linux. They ALL run some software or other that is windows only. In most cases a subset of the environment could be converted to linux, but running a mixed environment isn't all that desireable.

    20. Re:How to treat a loyal customer by phantomfive · · Score: 4, Insightful

      If you're running into troubles like this constantly, it's probably because you give off the 'aura' of untrustrworthiness. We tend to say business people are ignorant, and they are, but geeks tend to jump on the latest bandwagon, then when things don't work, quit and find a better job.

      The CEO is careful who he trusts to make serious technical decisions. He knows that he's the one who will suffer if your decision is bad, and that's why his arguments don't make sense: he doesn't want to tell you the real reason is he doesn't trust you at all.

      I don't know what kind of mannerisms you have that make people think you are untrustworthy when it comes to technical decisions, but if you get it right, CxO type people will begin to trust you. Maybe you come across as too argumentative, or unserious. Or maybe it's somehow related to why your user-name is misspelled.

      --
      "First they came for the slanderers and i said nothing."
  2. great news for open source! by jsepeta · · Score: 5, Interesting

    corporations are more responsive than ever to finding and deploying alternatives to Microsoft software. let's hope this spurs more open source development.

    --
    Remember kids, if you're not paying for the service, YOU ARE THE PRODUCT THAT IS BEING SOLD.
    1. Re:great news for open source! by ozmanjusri · · Score: 4, Funny

      Microsoft is still a big employer, they keep programmers employed,

      Never has the broken Windows fallacy been more apt or more fallacious...

      --
      "I've got more toys than Teruhisa Kitahara."
    2. Re:great news for open source! by Anonymous Coward · · Score: 5, Funny

      See if those posts were about Windows Vista I could see the problem but Windows 7 is actually a really good OS. But have you tried Windows 8 yet? It's even faster than Windows 7 and has tons of features including our... I mean their new Metro interface. If you leave me your address I will send you a flyer or maybe a pamphlet about it.

    3. Re:great news for open source! by Patch86 · · Score: 5, Interesting

      Normally I'd reply with some dry cynicism, but actually I have noticed a bit of a sea change in my company recently (my company being a big UK national). We're just kicking off a project to implement a big MS software suite (SharePoint and peripheries, as an upgrade). The Architecture guys are dead set on the MS solution, which is no surprise (and the right choice, considering our ecosystem and our appetite for change at this exact moment). But what is a surprise is how much push back we've had from Procurement (who are not techies). They've been pushing us, HARD, to source alternatives and do a full tendering process.

      I doubt it will come to anything, but it's the first time I've ever seen anyone with clout from outside of the IT department pushing against a Microsoft solution. If they have truly wised up and started to look at software sourcing with a bit more of a hard nose, future projects could be very interesting indeed.

  3. Ballmer needs the net profit by Anonymous Coward · · Score: 4, Insightful

    For Ballmer to keep his job, Microsoft needs to make a profit. Last quarter it made a loss, Ballmers excuse was a one-time write off. However Windows 8 is flopping, Surface is failing, and he needs to show a profit.

    So he's massively ramping up the prices for the locked in customers, in the long term, they'll move away from Microsoft products, but in the short and medium term, they'll have to bend over and take it.

    After Ballmer has run the company for 10 years and it's been in decline, you have to realize that astroturfers cannot save him, he needs to go. No more excuses.

    1. Re:Ballmer needs the net profit by DoofusOfDeath · · Score: 5, Funny

      After Ballmer has run the company for 10 years and it's been in decline, you have to realize that astroturfers cannot save him, he needs to go.

      Actually, given the way things are going, I'm quite content with him staying.

    2. Re:Ballmer needs the net profit by wvmarle · · Score: 5, Interesting

      Euhm well yes and no. As much as I'd like to see Dr Evil go, I'd even rather see Dr Evil lose their evilness, be cut down to size, and play nicely along with the rest.

      MS is a big company, it's never a good thing to see a big company fail, and not just because of the collateral damage it causes. MS going bankrupt (unlikely to happen any time soon considering how much assets they have, but just imagining) would, in short, be a disaster for this world. It would mean no more updates for Windows, and virus/malware writers would have the time of there life. There are no easy alternatives - Linux while a great alternative is by no means an easy switch, when you consider the taking along of all the user's existing data files and applications, many of which don't have a Linux version. OS-X is even worse as it requires complete change of hardware.

      Secondly, MS as a big company is one of the few that can actually form viable competition against Google and Apple. Competition that's badly needed to keep those two in check.

      And finally as a big company with all the money and brainpower that they have, they do have the potential to come with many innovations. The Surface is a good example of this, from the looks of it, it's a very nice device. Too bad their management can't make it really shine: too expensive, unappealing software.

    3. Re:Ballmer needs the net profit by jenningsthecat · · Score: 4, Insightful

      I'm not at all a fan of MS, but what you say makes sense and is reasonable to me. I don't understand why you've been modded down - if I had points left I'd mod you up.

      Maybe the sock-puppets and astro-turfers - and the shills on BOTH sides of the Win/Lin divide - modded you down 'cause you're obviously not among the faithful.

      --
      'The Economy' is a giant Ponzi scheme whose most pitiable suckers are the youngest among us and the yet-unborn.
  4. Economic Geniuses by ryan.onsrc · · Score: 5, Insightful

    I see: so if demand goes down, price goes up?

    Good luck with that ...

  5. SharePoint is like a Swiss Army Gun by Nova+Express · · Score: 4, Informative

    It does a number of things, some of them vaguely useful, but none as well as other stand-alone tools, it's awkward as hell, and people hate using it.

    Raise the price on it and even some of the most MS-centric IT shops will go "Fine, we'll just set up an internal Apache server and Confluence instead."

    --
    Lawrence Person (lawrencepersonh@gmailh.com (remove all "h"s to mail)

    http://www.lawrenceperson.com/

    1. Re:SharePoint is like a Swiss Army Gun by CodeBuster · · Score: 4, Insightful

      Raise the price on it and even some of the most MS-centric IT shops will go "Fine, we'll just set up an internal Apache server and Confluence instead."

      You might think so, but remember that SharePoint is usually not purchased by the IT department. It's purchased either outside of the IT department for use by non-technical people, good luck with that btw, or it's forced upon everyone by clueless management at the urging of consultants who have a vested interest in plugging SharePoint as the "solution" to whatever "problems" management thinks exist. Microsoft should just change the marketing pitch to, "SharePoint is right for anyone with a credit card" because that's basically how they sell it. Anyway, it's only after the purchase has been made and the consultants are gone that people realize just how much SharePoint sucks. Of course by then it's generally to late too do anything about it because the expense of the project has blown the IT budget for the next three years. In fact, I've yet to hear of a SharePoint project that either delivered on its promises or didn't go way over budget, so raising the price can only makes matters even worse. For those of you out there who haven't experienced any of this, do yourselves a favor and push back against "PainPoint" or you'll regret it later guaranteed.

    2. Re:SharePoint is like a Swiss Army Gun by shentino · · Score: 4, Insightful

      There's a reason that MS markets to PHBs and not to IT ya know...

    3. Re:SharePoint is like a Swiss Army Gun by JaredOfEuropa · · Score: 4, Interesting

      Anyway, it's only after the purchase has been made and the consultants are gone that people realize just how much SharePoint sucks.

      The consultants leave at some point? When does that ever happen? That's another problem with Sharepoint: the cost to implement is high, but the cost to roll it out across the business and maintain it functionally as well as operationally, is unbelievable. This is a consultant's dream if you want your contract renewed for the forseeable future. (yes, I'm living the nightmare). Not to mention all the crap you have to deal with when you find, as a large organisation, that SP scales very poorly.

      But at some point the extra cost will get noticed, and even the PHB might concede that we're indeed better off with Drupal, Confluence, Mediawiki and a good document management system.

      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
  6. Getting tough to support by asmkm22 · · Score: 4, Interesting

    I'm a Microsoft guy through and through, when it comes to the enterprise. These licensing costs are just getting really difficult to justify. I know there's some open source replacement available, but it's not all very coherently tied together the way MS stuff is. I'd love to be able to move away though.

    1. Re:Getting tough to support by DoofusOfDeath · · Score: 4, Insightful

      I think that was the point made in this story. Microsoft has worked hard over the years to make its systems not interoperable with others', so that customers had to buy the whole collection of enterprise services from just them.

      Now that their products are apparently a worse deal in some cases than competing products from other vendors and/or open source software, their all-or-nothing strategy is at risk of backfiring spectacularly.

      The tragedy, if one can call it that when Microsoft is suffering, is that this appears to be almost a play-for-play repeat of IBM's mistakes in the 1980's and 1990's, if I recall correctly. Microsoft should have seen this coming miles and miles away.

    2. Re:Getting tough to support by MightyMartian · · Score: 4, Interesting

      I've been working with my rep for major upgrades of Server and Exchange. I'm not seeing how any of this is cherry picked. CALs are being hiked in price. We've abandoned the idea of moving to server 2010 RDP CALs because the costs are just too difficult to justify. We will also be retaining our Server 2003 DCs at our branches until EOL. Not an ideal situation, but we can't currently justify the costs.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    3. Re:Getting tough to support by yuhong · · Score: 4, Interesting

      On the other hand, some of the other changes are a result of edition consolidation. See original article:
      http://www.softcat.com/news/industry-news/important-changes-to-microsoft-products-announced

    4. Re:Getting tough to support by Anonymous Coward · · Score: 4, Interesting

      When you say 'best products' and microsoft together, I have to stop. Its just not true. In a few instances their products are easier to use (although it can be argued that easy comes from years of familiarity), but when you said best, I had to stop. About 10 years ago, I had to support a microsoft based system. It was very important on this system that the time be correct. Lawyers would regularly subpoena records, unions, bosses and employees were very interested in correct database timestamps. Yet microsofts NTP protocol was very broken and the time would drift quite badly from machine to machine. Microsoft had no resolution, and suggested 3rd party applications. Considering the company I worked for bought at least $3 million in microsoft products annually, you would think they would be helpful. And you would be wrong. I've heard people complain for years about open source software and that there is "no one to choke" when bad things happen. Well, I know that you are no better off with microsoft. I KNOW! When their license says 'no warranty either express or implied', that's what they mean, and that's the way things turn out. If I make it sound like life and death, that's good, because that's what it was: an emergency 911 centre. And their software was in use, and broken most of the time. Don't say microsoft and better to me. Don't do it. Its a bold faced lie.

    5. Re:Getting tough to support by Dr_Barnowl · · Score: 4, Insightful

      It's a well known problem. But MS doesn't care about fixing it, because the majority of their customers don't care about fixing it, therefore it's uneconomic to fix it, even for a $3 million customer.

      Whereas with Free software, the same thing would apply if the same fault was present - most people wouldn't care about fixing it. But someone - maybe this 911 centre - would. And it would get fixed, even if they had to hire a contractor (out of their $3M savings from ditching MS). And probably the fix contributed back, so they don't have to keep hiring the contractor to patch their updates. And then the software is better, and their next years budget can be spent on improving something else. Something they actually wanted done, rather than what MS thinks would be good for their bottom line.

      Another great problem with MS time handling is that Windows expects the BIOS time to be set to the local timezone. Which gives you at least an hour every year where you have no idea what time it is - because the clock goes back. Most people won't care because the clock goes back in the night, usually, but in the scenario mentioned of a 911 centre, time logging is really important. If you have to reboot a system in that limbo hour, it won't know which side of the line it is and you'll have to set the clock manually.

      Unix just stores the BIOS time as UTC. You can configure Windows to do this too, but it isn't the default configuration, and therefore may have some kind of unpleasant side-effect, because all the code written for Windows assumes the broken behaviour instead.

  7. Australian prices by mjwx · · Score: 5, Informative

    Microsoft has increased user CALs pricing 15 per cent; SharePoint 2013 pricing by 38 per cent; Lync Server 2013 pricing by 400 per cent; and Project 2013 Server CAL by 21 per cent."

    Allow me to translate, for Australian license partners,

    Microsoft has increased user CALs pricing 45 per cent; SharePoint 2013 pricing by 114 per cent; Lync Server 2013 pricing by 1200 per cent; and Project 2013 Server CAL by 63 per cent."

    --
    Calling someone a "hater" only means you can not rationally rebut their argument.
  8. Excellent by Tough+Love · · Score: 4, Funny

    These idiots who didn't see it coming from miles away deserve to be squeezed by these assholes.

    --
    When all you have is a hammer, every problem starts to look like a thumb.
  9. Re:Okay, so which is it? by guruevi · · Score: 4, Informative

    Not only OEM's but Enterprises as well and basically all Microsoft shops. You want Windows 7? You have to buy 8 with Software Assurance. You want Windows XP? You have to buy 8 with Software Assurance. You want Windows Server? You get 2 licenses of Windows 8 for their VirtualPC software. You want to build your own computer? Here's 8. You want to renew your contract for SA for 10,000 computers, they're now all eligible to run 8, also $1M please.

    --
    Custom electronics and digital signage for your business: www.evcircuits.com
  10. Re:Looking to implement SP by MightyMartian · · Score: 4, Informative

    We've been using Alfresco's community edition. It has AD integration and does an okay job with Sharepoint protocols.

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
  11. last quarter was NOT ballmer's fault by sdnoob · · Score: 4, Interesting

    i'd be the last to defend ballmer, but that quarterly (4/12 to 6/12) "loss" was due to writing down the $6+ billion acquisition of aquantive.... which was stupidly bought (at a grossly overvalued price) while uncle bill was still in charge.

    without the writedown on the books, they would have made MORE than during the same quarter the year prior.

  12. Does not mean much by damaki · · Score: 4, Insightful

    As massive licence buyers are heavily negotiating the official prices, we won't get a Linux landslide... do not expect those prices to be applied to governments or big companies.

    --
    Stupidity is the root of all evil.
  13. Why does the farmer care about the cows feelings? by SmallFurryCreature · · Score: 5, Interesting

    Enterprise is MS cash cow and cows are milked and cows that protest to loudly are killed for fun, meat and an example to other cows.

    The farmer does not care what the cow thinks of him, the opinion of cattle is worthless. Their enterprise customer have shown over decades to be completely incapable of independent thought so why should they change now? Oh, this price increase is the straw that broke the camels back? Breaking a back only works in animals that have a back bone. Cattle does not. The reason you can overwork donkeys and cows and dogs is because they are dumb animals that are easily domesticated. A smart animal would resist long before you overload it. Enterprise customers have not resisted. In fact, they resist every which way they can to any attempt to set themselves free or at least not be under complete and total control of their Microsoft master. Just go ahead, ask for a Linux desktop at a large Enterprise business like say Shell just to come up with a name. Can't be done. These slaves don't just accept the whip, they buy it for their master, oil it so it gives optimal whipping power and turn in anyone who tries to set them free or introduce laws trying to limit the amount of whipping that can be done.

    And you think these Enterprise customers can be alienated? Same with the OEM's. They could have EASILY done a Linux machine by now. They didn't. And nothing MS will do will change that. They are OEM's, not Apple or a (the old) Nokia, they sell cheap clones with a generic OS and make their money from crapware. They don't have the willpower, brains, imagination to do anything else. Oh they might protest a bit, just like a cow might kick and kill a farmer but just as the cow will then just stand there and wait to be killed, the OEM's will throw a hissy fit and then assume the position again to be shafted by their beloved master.

    Ballmer is a lot of things but one thing he really is, is a good sales manager. He knows just how much to squeeze the market for. And don't worry, any Enterprise that balks about a 400% price increase will get a special discount, just for them of say a 10% discount, now ain't you a special little cow! Any MS rep gives their big customers massive discounts. Just all big Enterprises give their loyal customers a big discount and NONE of them ever figure out that if THEY only give discounts that are less then the previous price increase, someone else might do the same to them.

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

  14. It is a free market...with barriers by jjo · · Score: 4, Insightful
    It really is a free market in enterprise computing, in the sense that Microsoft does have competitors. No one can deny that Microsoft has achieved strong customer lock-in, making it quite difficult to change, but Microsoft is now testing the strength of that lock-in in two ways:
    1. - Microsoft will surely lose some enterprise customers over this: the ones with the weakest lock-in. How many it will lose is difficult to predict.
    2. - New, growing companies just getting into enterprise computing are now fully on notice what to expect if they drink the Microsoft kool-aid. Even if they do not lose many existing customers, they Microsoft may be eating their seed corn here.

    Microsoft has built a towering edifice of customer lock-in, terrible to behold. Eventually, in the fullness of time, the edifice will fall. We may be seeing the start of that process.

  15. Ha ha ha by slashmydots · · Score: 4, Interesting

    We saw this coming and bought 100% of our replacement servers and OSes and CALs and Exchange and Exchange CALs on Nov 30th. We're migrating from 4 older servers down to 2 so this just made up speed up and buy em at the last second instead of waiting 2 more weeks. Take that, Microsoft.
    Also, others' claims above aren't far off about companies actually switching. We NEED certain MS-only enterprise apps but at $453 a piece for Office Pro Plus OLP, guess who's testing Libre Office Base with our Access databases this week.