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Verizon Patents Eavesdropping Using Your TV For Ad Targeting

MojoKid writes with news of the latest and greatest idea brought to you by a marketing department. From the article: "It's a patent that sounds like a plot description for a science-fiction movie or the result of Apple's Siri and Google's AdSense mating. With it, Verizon could program its set-top boxes to survey a room to determine relevant ads to display either on your television or mobile phone. Sound a bit scary? It kind of is. Verizon's new technology can work a variety of ways. For starters, it can listen in on conversations — whether it be with someone else in the room or on the phone — and pick out keywords that would aid it in its duties. In reality, it's simple stuff in this day and age, but that doesn't make it any less off-putting. Imagine arguing with your significant other and then seeing marriage counseling ads on the TV — or better, cuddling and then seeing ads for contraceptives."

35 of 181 comments (clear)

  1. Prior art by ACE209 · · Score: 5, Funny

    Isn't there prior art from 1984?
    (I leave it to you if I meant the year or a certain novell)

    --
    "we are all atheists about most of the gods that societies have ever believed in. Some of us just go one god further."
    1. Re:Prior art by alexandre_ganso · · Score: 3, Informative
    2. Re:Prior art by arcctgx · · Score: 5, Funny

      Yeah, and people seem to be forgetting that the book was supposed to be a warning, not an instruction manual.

  2. Legal? by Anonymous Coward · · Score: 5, Insightful

    How does this get around wire-tapping laws in the two party states (where both parties need to know there's recording going on)? If someone comes over and watches TV, do you have to tell them or does Verizon since Verizon is the party doing the recording?

    1. Re:Legal? by Jah-Wren+Ryel · · Score: 4, Interesting

      How does this get around wire-tapping laws in the two party states (where both parties need to know there's recording going on)? If someone comes over and watches TV, do you have to tell them or does Verizon since Verizon is the party doing the recording?

      IANAL but I am a cynic, so here's what I think would happen:

      Assuming Verizon couldn't just pay some lobbyists to get themselves an exemption, they would simply not record the audio. They would have a list of keywords and they would listen for them in real time. If the system hears a keyword, it increments a counter associated with the keyword but that is all it does, the audio is immediate sent to /dev/null without any sort of permanent record. No actual recording, no legal violation.

      --
      When information is power, privacy is freedom.
    2. Re:Legal? by mark-t · · Score: 2

      I expect it gets around it by not actually explicitly transmitting what it hears or sees to anyone else... but instead uses local software to infer what ads would be appropriate for the context, and then pull those advertisements down.

    3. Re:Legal? by Jawnn · · Score: 3, Insightful

      Simple. Verizon (or whoever licenses their technology) will have made more than enough "campaign contributions" to keep the regulators from bothering them. You didn't really think your privacy mattered when stood up against corporate interests, did you? Wake up.

    4. Re:Legal? by hlavac · · Score: 2

      Dump the TV already. I did.

    5. Re:Legal? by dev.null.matt · · Score: 2

      Because you'll get $5 of coupons a month based on what you talk about in the machine's presence. I seriously couldn't (and still can't) believe that people were willing to let their grocery store track their purchases in exchanged for $0.15 off a can of pees (not that it REALLY matters, if you paid with credit, they already know who you are).

  3. 1984 by CRCulver · · Score: 4, Interesting

    If you haven't already read George Orwell's 1984 , you really should do so. The frequent comparisons between contemporary society and the novel aren't just based on a vague feeling of constant surveillance, which you might imagine if you don't have a knowledge of the book itself, but with things like this even Orwell's specific technology is coming true and even being outdone.

    In the novel, the protagonist Winston Smith's television watched him just as he was watching it. He had the advantage of an alcove in his home that wasn't within the view of the "telescreen", where he could sit and keep a secret diary. With this news story and the way microphone technology is evolving, I fear that even retiring to a secluded part of the room to write one's forbidden thoughts will have a Clippyesque mascot pop up on the screen to sell you pens and paper.

    1. Re:1984 by Anonymous Coward · · Score: 2, Informative

      The instrument (the telescreen, it was called) could be dimmed) but there was no way of shutting it off completely.

      ...

      The telescreen received and transmitted simultaneously. Any sound that Winston made, above the level of a very low whisper, would be picked up by it; moreover, so long as he remained within the field of vision which the metal plaque commanded, he could be seen as well as heard. There was of course no way of knowing whether you were being watched at any given moment. How often, or on what system, the Thought Police plugged in on any individual wire was guesswork. It was even conceivable that they watched everybody all the time. But at any rate they could plug in your wire whenever they wanted to. You had to live - did live, from habit that became instinct-in the assumption that every sound you made was overheard, and, except in darkness, every movement scrutinized.

      Winston kept his back turned to the telescreen. It was safer;

      Reality begets fiction. I would prefer this happen only for wondorous things. But sometimes reality begets nightmares.

    2. Re:1984 by drinkypoo · · Score: 2

      In the novel, the protagonist Winston Smith's television watched him just as he was watching it.

      Interestingly, Apple has three relevant patents. The first involves concealing the camera behind a panel. These cameras could still be detected by disassembling the device and inspecting its contents, and as such will appear in any disassembly article. The second involves actually hiding the camera behind the display itself, requiring a specially-modified display panel and backlight. And finally, the real piece de resistance, and actually not the latest of these patents: A display whose image sensing elements are distributed throughout. And of course, through gaming, Microsoft has gotten in on the action too. (I didn't want anyone to think I was going to leave them out, or single Apple out...)

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    3. Re:1984 by fuzzyfuzzyfungus · · Score: 2

      Arguably, the stuff the abhuman scum over in advertising are pushing is a much more subtle and dangerous flavor than the traditional statist dystopian genre.

      If you try hard enough, you can build a statist dystopia(y hello thar, GDR); but that sort of thing is staggeringly expensive. The tighter you want your surveillance to be, the bigger the capital and operational costs. If you aren't careful, you'll eventually collapse under your own weight, or have so many subjects pissed off at being poor that you just can't hire enough guns to keep them in line.

      With commercially-supported(but eminently dual use) technologys, though, you can largely sidestep this problem. People buy their own radio-equipped microphone/camera modules, lovingly charge them every day, and pay the cell phone bill. They voluntarily buy the cable box because how else will the magic of football reach them? They sign up for the credit cards and the 'loyalty' cards, and so on and so forth. It still isn't free to build an apparatus for demanding the data from the private sector and crunching it; but the impressively vast and thorough mechanism for gathering and storing in convenient machine-readable format all sorts of cool invasive details is automatically provided, and running at a profit no less! All you have to do is put a few CALEA style mechanisms in place, and enjoy!

  4. Too late by Rob+the+Bold · · Score: 2

    "Imagine . . . cuddling and then seeing ads for contraceptives."

    If one could actually get past the creepy, peeping-tom, psycho-stalker element of that concept -- which I don't think I could do -- there's still the problem that once you're "cuddling" you've probably already made your contraceptive purchase. And if you haven't, it's a little late for advertising.

    Now I'm trying to un-imagine what "cuddling" sounds like.

    --
    I am not a crackpot.
  5. Re:Problem by muindaur · · Score: 2

    That would be easy actually. As there is this thing called fine print, and service with them requires signing an agreement. Since most people don't read theirs, it would be easy to sneak it in.

  6. Please stop the hyerbolic 1984 rants by h2okies · · Score: 2

    Just because it's patented doesn't mean it will ever see the light of day in a working product.

    Verizon realizes this is a public relations nightmare and that the backlash would be so ridiculous it would cave their corporate head quarters phone system, along with calls to Senate and House hearings and the CEO's head.

    So stand down people we are not on some slippery slope here. If and only if they actually submit a product for testing, should anyone get worked up by this.

    --
    Beware the Lollipop of Mediocrity, Lick it once and you suck forever.
  7. Another misleading subject line by RNLockwood · · Score: 2

    "Verizon Patents Eavesdropping Using Your TV For Ad Targeting"

    It's not my TV or even yours in which it's installed, it's in the set-top box that decodes the signal and responds to the remote. I'll bet that if it's ever deployed DHS will have a back door.

    --
    Nate
    1. Re:Another misleading subject line by Overzeetop · · Score: 2

      " I'll bet that if it's ever deployed DHS will have a back door."

      And that's supposed to make us feel better?

      --
      Is it just my observation, or are there way too many stupid people in the world?
  8. Bugging by TheSpoom · · Score: 3, Insightful

    I bet anything that police / courts will determine that a warrant is not necessary to intercept this eavesdropping since it was already there (or some other flimsy reasoning). Instant audio bug.

    --
    It's better to vote for what you want and not get it than to vote for what you don't want and get it.
    - E. Debs
    1. Re:Bugging by CanHasDIY · · Score: 2

      Or, indeed, because you have no expectation of privacy.

      Even in your living room.

      "You bought a TV with a camera and mic in it, right? So you want to be monitored! What's that? You say you didn't have a choice because today all TV's have camera's and mic's in them? Well, now you're just being a whiner."

      Sadly, this is actually how many of my conversations regarding ubiquitous surveillance go.

      --
      An enigma, wrapped in a riddle, shrouded in bacon and cheese
  9. Anyone have a Gmail account? by SomePoorSchmuck · · Score: 2

    ...and how is this different from Google reading all your mail discussions and targeting ads to you? You've already accepted that a corporation can listen to your conversations and build a profile of your likely purchasing habits. Does the difference in medium - from text to audio - really make that much difference?

    --

    Hollywood, Television, has become the dream machine. We need to take that back; each of us is a Dream Machine
  10. Do digital cable boxes report your viewing habits? by Marrow · · Score: 2

    It would be easy for them to see what ads you surfed away from. That information could be saleable and most people would not mind it too much. OTOH, people would mind if they reported on what you were watching when the commercial came up.

  11. Re:disable it by Overzeetop · · Score: 2

    Breach of contract, violation of terms of service, vandalism of property. I see permanent ban on Verizon telecom services and a civil judgement against you, with possible criminal charges for the vandalism.

    Enjoy the new (TV) lineup!

    --
    Is it just my observation, or are there way too many stupid people in the world?
  12. Information Extraction by Bob9113 · · Score: 2

    Arguments? Pillow talk? Imagine it overhears you discussing whether it is time to overthrow the government (one of the duties of American citizens is to overthrow the government when necessary -- see, for example, The Declaration of Independence). Now suppose it shows you ads for Buds Gun Shop and three books; The Anarchist Cookbook, The Amateur's Guide to Forming a Militia, and So You Want to Overthrow The Government.

    Now, since Verizon is a good citizen that wants to play ball with the government, they provide access to their private corporate information about what ads they have been serving to which households.

  13. Think of the fun you can have with this.... by 3seas · · Score: 2

    You have a girlfriend over and little does she know you have cause sex based ads to happen... Or to test how far the information collected goes - role play and act out a murder scene...And then wait for the police to show up ....I've fallen and cant get up...

  14. No phone, no problem by smooth+wombat · · Score: 2

    I don't use Verizon for my television but in my parents case, they don't have a cell phone from Verizon so there can't be any listening in on conversations.

    As to the set top box, the article mentions infrared sensors. Electrical tape works wonders. If Verizon complains about "hacking" their hardware, put the set top box in a closed tv stand. It's your property, not theirs, so they can't complain.

    As to a mic in the set top box, same thing. Inside a a closed tv stand what little sound they can pick up will be muffled and not worth their effort to figure out.

    If they still have a problem, cancel your service. Problem solved.

    --
    We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
  15. Re:Wait ... who authorized a mike in my STB? by fuzzyfuzzyfungus · · Score: 2

    I find that the teeny MEMs mics you can get these days are the best for stoking people with incipient paranoia. "Oh, sure, 3x3.5mm surface mount package, looks barely different from any other teeny IC, reasonably sensitive, they could be almost anywhere..."

  16. Re:No deaths yet. by Bieeanda · · Score: 2

    Fortunately there's been a bit of lag, and we're only fifteen minutes into the future so far.

  17. I've said it before... by captainpanic · · Score: 2

    Some people see "1984" as a guidebook, not as a warning.

    But actually, this is just a company, who is trying to maximize profits (breaking laws generates a cash cost, which is taken into account in the optimization study). The spying is scary, but the results are just some ads, which in a worst case are very embarrassing.

    Next week's article, which reports that multiple governments are interested in this same technology, will be more worrying.

    1. Re:I've said it before... by Sentrion · · Score: 3, Insightful

      Yesterday in Slashdot we discussed that police departments are urging legislators to REQUIRE that mobile service providers keep a log of text messages for all users. While many would agree that using such information to prosecute true criminals of heinous crimes, the same logs could be abused just as easily by a tyrannical regime. Active monitoring devices in our own homes could have a chilling effect on dissent of any form. Congress inquiries with questions like "are you or have you ever been a member of the [fill in your political affiliation] Party?" McCarthyism unfolded on a public stage and revealed itself to the American people for what it was. Today we just have to mention the word "McCarthyism" and it has a similar connotation as invoking the words "Hitler" "facist" or "communist". But if a tyrannical regime could suppress dissent before it ever leaves the home from which the most fundamental discussions begin, then there would be litte hope of dissent ever forming a critical mass following that could effect change. The references to 1984 are quite appropriate.

      But even without the threat from a potential tyrant, imagine the damage that could be done if scammers or British newspapers hack into the system?

    2. Re:I've said it before... by Mordok-DestroyerOfWo · · Score: 4, Insightful

      Can I buy drugs from you? Seriously, you want to drag partisan rhetoric into this? Both parties are criminally complicit in the erosion of our civil liberties, and people like you are the reason why we cannot make any progress.

      --
      "Never let your sense of morals prevent you from doing what is right" - Salvor Hardin
    3. Re:I've said it before... by scot4875 · · Score: 2

      In my world, you would be able to buy drugs, legally. I'd also regulate and tax them and require sellers to be registered and buyers to present ID to buy it much like alcohol and cigarettes are regulated and controlled.

      And that's what it would be like in my world as well, but until you can point out an (R) (or even a credible (L)) candidate that actually campaigns on anything even remotely similar to that idea, then your complaints about the (D)s are just more partisan rhetoric.

      --Jeremy

      --
      Jesus was a liberal
  18. block them out by Sun.Jedi · · Score: 2

    So when I fill the microphone device on my set top box with glue, will I get ads for a better cable provider?

  19. The targeted ad myth by gman003 · · Score: 3, Insightful

    I think, decades from now, we'll look back on the very concept of "targeted advertising" with mockery, like "Duck and Cover" drills in the 50s. Not because it's evil or privacy-invading, but because it doesn't work. (At least, in my estimation).

    Seriously. You can *maybe* target your advertising to people working in a general profession, or in a geographical region, or maybe an age group. But every time I've seen ads targeting me because of something more specific, it's been a terrible failure.

    The ads on Angry Birds were, at one point, *convinced* I was a gay black man with HIV. They were bombarding me with ads for "gay thug dating" or "HIV testing", despite the fact that the only thing they actually got right was "male" (and it's easy to get that one right when it's 50/50 on a blind guess).

    Google keeps hitting me with sports ads. Football, I think, but I care so little about sports in general that I can't really tell. Which tells you how inclined I am to click those links. Or if I buy something, I start getting a lot of ads for competing products, *after* the fact.

    Steam targets poorly with their "recommended games" bit. Usually, it's either stuff already on my wishlist (so I've already decided to buy it next time it's on sale), stuff that's blindingly obvious (oh, you just added Call of Duty 7 to your cart? Might I suggest Call of Duty 6, Call of Duty 8 or Call of Duty 5?), or stuff that I don't like (Train Simulator 2012). And they've got nearly as much data on me as Google. I will give them credit for using some of that data properly - they use their knowledge of what games I own to not try to sell me games I already own, or to try to upsell me on DLC for games I have.

    Those are just three examples. But I could list hundreds more. I have yet to see an advertiser try to target me, and "hit" the target. They're amassing all this data on me, but they're no better at advertising to me than when they just classified me as "late teen/early twenties caucasian male working in some sort of computer field".

    We need to collectively get over our obsession with targeted this or personalized that. It might give impressive results when it works, but I'd bet money that the hit rate is under 1% for the most precise groupings.

    (While we're at it, I'll note that even if your targeting *was* perfect, it's useless if your actual ads are shit. And guess what? Most ads are shit)

  20. Targeted Ads by PPH · · Score: 2

    Imagine arguing with your significant other and then seeing marriage counseling ads on the TV

    Unless Smith and Wesson buys those ad words first. Or a local divorce attorney.

    --
    Have gnu, will travel.