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Google Challenging Microsoft For Business Software
SternisheFan tips a report at the NY Times about the progress Google is making in its quest to unseat Microsoft's position atop the business software industry. From the article:
It has taken years, but Google seems to be cutting into Microsoft's stronghold — businesses. ... In the last year Google has scored an impressive string of wins, including at the Swiss drug maker Hoffmann-La Roche, where over 80,000 employees use the package, and at the Interior Department, where 90,000 use it. One big reason is price. Google charges $50 a year for each person using its product, a price that has not changed since it made its commercial debut, even though Google has added features. In 2012, for example, Google added the ability to work on a computer not connected to the Internet, as well as security and data management that comply with more stringent European standards. That made it much easier to sell the product to multinationals and companies in Europe. ... Microsoft says it does not yet see a threat. Google 'has not yet shown they are truly serious,' said Julia White, a general manager in Microsoft’s business division. 'From the outside, they are an advertising company.'"
Microsoft says it does not yet see a threat.
Isn't this what happened to Microsoft in the mobile/phone/tablet space? Now they are playing catch-up to both Google and Apple. Complacency is a dangerous copilot.
Now gmail and to some extent also video chat in Google are pretty impressive. But the rest of the Google Apps are pretty pathetic feature-wise compared to MS Office. Except for collaboration features that just work out of the box.
But the problem for Microsoft is that with more and more business communication never going through paper, many of these features are actually not terribly important compared to effortless collaboration, in fact their existence just make the products more complicated.
An exception here might be Excel and the support for extending Word/Excel/Outlook - some people integrate their workflow toolchain into Office rather than the other way around. But still, a sizable chunk of Microsoft's market could probably switch and be happier.
I guess that's why Microsoft is jumping on the cloud bandwagon too. Which strikes me as a smart idea, I do think that most organizations would probably prefer to continue to pay Microsoft, even if it's a bit more expensive.
I've never seen it implemented properly either. From my experience I've seen document versions disappear and the whole checkin/checkout thing seems to get confused. So people end up doing a save as and giving the new version a different name than the previous one...defeating the purpose of SharePoint. It seems to be quite slow as well. Again, maybe this was just the way it was being managed but I'm still looking for a correctly implemented version.
How did MS Office become dominant? Because Wordperfect was run by morons who thought that even though Windows was the dominant platform they could just sit on ass and repackage their DOS version and made a buggy POS that bombed.
That is not at all what happened. First off Microsoft Word for DOS at the time of the Windows switch was already a rather good product and quite popular. While it was clearly in 2nd / 3rd place it wasn't coming out of nowhere.
WordPerfect was heavily focused on cross platform and many non DOS versions. They were working on a Windows versions and came out within about a year of Windows 3.0's release. DOS was still the dominant platform when WordPerfect for Windows came out. It wasn't all that much more buggy than any of the word Processors were. Word was a bit faster, and better integrated the all around best experience but AmiPro, WordPerfect... were better and frankly DeScribe was likely the most feature rich least buggy word processor of the time.
Where Microsoft won was price pure and simple. $129 "competitive upgrades" for an entire office suite when most of the competition was selling each component at $495 (retail) was devastating. WordPerfect was hit with a common problem where it made economic sense for them lose marketshare rather than immediately cut prices by 90%. They eventually did offer a product mixed with Borland's Paradox and QuatroPro but by then it was too late.
I might want some of what you're smoking.
Microsoft made their money on Windows and Office. When they lose that base, they are on the way down. When the fall starts, it will accelerate rapidly.
On second thought, no, I don't want any of what you're smoking.
"Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br