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Google Docs Vs. Microsoft Word: an Even Matchup?
Nerval's Lobster writes "Software developer Jeff Cogswell writes: 'About a year ago, I decided to migrate my documents to Google Docs and start using it for all my professional writing. I quickly hit some problems; frankly, Google Docs wasn't as good an option as I'd initially hoped. Now I use LibreOffice on my desktop, and it works well, but I had to go through long odysseys with Google Docs and Zoho Docs to reach this point. Is Microsoft Word actually better than Google Docs and Zoho Docs? For my work, the answer is "yes," but this doesn't make me particularly happy. In the following essay, I present my problems with Google Docs and Zoho Docs (as well as some possible solutions) from my perspective as both a professional writer and a software developer.'"
Or is Google software getting worse instead of better? I tried so hard to like Google Docs and Drive but it's been so buggy for me (in their browser no less) that I simply can not stand to use it. Worse still is the unfinished nature of EVERYTHING Google puts out these days. There is absolutely no polish to anything they have besides gmail. Gmail is fantastic but everything else from them is just terrible. The nail int he coffin for me on the Google side was the Google Drive sync client on OS X, it crashed constantly, failed to sync files all the time and used a crap ton of CPU time draining the battery of my MacBook Air. Not to mention the lack of a Linux client (still!)
Add to the above the fact Google likes to just close shit down whenever they feel like it and I can never let myself get too deep into their ecosystem without worrying whether they'll just cut it off one day (Wave, iGoogle etc.) Google just can't seem to follow through on anything to completion.
I'm neither a Google fan or an Apple fan, I own products from both (Nexus 7 and an MBA) so I don't think I'm biased. I have to say, the two companies have the opposite failings. Apple lacks features but has polish while Google lacks polish while has features. In the end I find myself more inclined to use Apple these days just because I have real work to do and can't dick around with all of Googles BS.
That said, I don't see why anyone would use Google Docs. I guess for simple text files its ok and I hear the collaboration is good so maybe it has uses for a small subset of folks out there but I just don't find it useful. I combine Scrivener, LaTeX and Word for my writing and find my needs met quite well.
Google is run by engineers, which is cool, I actually like that, but as a result, suffers from a lack of real world usability, polish and commitment. Google lacks focus in the right areas (they can sure focus on selling you to advertisers though). I just don't see Google as anything but a search + email provider. Everything else I've tried of theirs has been lackluster and easily met by other options out there at a decent price without the privacy issues.
I deal with documents on professional basis. This, in my industry, means that none of my documents may ever hit the cloud. (Encryption is a possibility, but it creates more problems than it solves.)
I tried OpenOffice of several versions, over the years, and all of them were buggy. The latest one, for example, corrupted the watermark in the document. This is unacceptable. I have MS Office now. It may have bugs (not that any bit me recently) but the overall quality of the software is certainly acceptable. OpenOffice does not pass that test - it is unusable in an environment where the wordprocessor will have to correctly handle all kinds of inputs, written by me or written by others.
MS Office costs about $100 per license. This is a very acceptable cost of doing business. Perhaps this would be too steep if you are a grandmother with limited resources who only wants to create a single page note about a missing cat and print it for her nearest neighbors. As a business, you want to be as sure as it ever gets that the important proposal that you are writing will be correctly opened by the soliciting party. (In many cases editable Word documents are requested, not a PDF.)
A good wordprocessor is not a good target for an F/OSS project. It's a lot of boring, thankless work. Nobody has an itch that has to be scratched in such a masochistic way. That's why F/OSS wordprocessors are all not very good. Same goes for accounting systems, CAD systems, and many more. Often a F/OSS project just can't muster enough resources to complete the project. A for-profit company has no such problem; they just pay money, and developers show up for work.
Notepad is good enough for most people. (I'm using it right now.) But some people need certain features in their work, and if a program doesn't have those features, they can't use it.
He's a professional writer who writes books, and he's talking about whether Google Docs and Zoho Docs can do that. They can't.
A big book needs a style sheet. Otherwise you're taping lists of codes to the monitor, like we used to do in 1985.
A writer who works with an editor needs Track Changes. Otherwise, the writer doesn't know what changes the editor made. They'd be better off faxing hand-written corrections to each other, like we used to do in 1985.
When Microsoft started marketing Word, they were competing with WordPerfect, which dominated the word processing market and did a pretty good job. So Word had to do an even better job. MS worked with people who used Word in every major industry, like law firms, to find out how they wrote and what they needed in their word processor. They worked with an American Bar Association word processing committee to write free manuals. Lawyers sometimes write documents with line numbers. You got it. Law firms use all kinds of strikeouts and underlinings. You got it. Law firms use elaborate outlines. You got it. If you're a lawyer, and the judge wants a submission a certain way, there's no excuses.
When I have a problem with Office, I do a Google search and I find people who have left the answers. Microsoft's web site, much as I hate to admit it, is an excellent manual in every version of Office. They paid a lot of very good technical writers what they were worth to explain it. (In fairness, they haven't been up to the same quality lately.) When I have a problem with Google, I do a Google search and sometimes find a bunch of guys trying to give helpful suggestions. I wonder what Google's paid tech support is like. If my job depended on it, it would certainly be worth $50 a year.
I too would love to use OpenOffice/LibreOffice etc., just for the principle of open software, but I've tried them and they had little incompatibilities. If you're working on a big project with other people, you can't take a chance on an incompatibility that will take an hour or two to figure out, or that you just have to work around.
Some day they'll get there. Not yet.
Honestly, Wordpad is good enough for so many users' individual needs that it's almost foolish for the vast majority of users to purchase extra word processing software in Microsoft environments. Hell, even the netbook I'm using to type this with Windows 7 Starter Edition has Wordpad built in.
Throw in free word processors that are more feature-rich than Wordpad or are meant for other platforms and the actual number of users that needs Microsoft Office is very, very small. It's dumb for school districts to buy Office for most of their computers. It's dumb for home users to buy it. I would argue that it's even possibly dumb for many professionals to buy it. They simply do not need it unless there's some true need to protect proprietary content.
Do not look into laser with remaining eye.
To be fair, it's not that the OpenOffice and LibreOffice are crap, it's just that the format you're feeding them is. Get us an actual free and open source document standard, and have folks follow it, and things will be much better. Here's an interesting anecdote: My moderately computer literate mother now uses Linux at home and Win7 at work, and prefers Linux. She takes her Linux laptop with LibreOffice on it to work because there are MS Word documents that MS Word won't open that LibreOffice does. There. That should counter your "it's buggy" anecdote.
Have you had many corruption problems with the FLOSS office tools saving and loading their own format? Or is it just them failing to comply with MS's flawed published document standards that not even MS complies with? How can a FLOSS word processor work with MS Office if they publish one thing and do another? Oooooh, so now you see do you? Perhaps your fingers have been pointing in the wrong direction all along. Look, I know you don't give a damn why the competing free alternatives are buggy, but let's not go pretending they can't do the work. There is a deficit of CAD, but then again, look at CAD users as a percentage of market share vs total users... Then again, I actually prefer Blender and YafaRay for 3D modeling and animation and even just adding special effects to videos.
(Un)Fortunately this doesn't work both ways. Here, I'll show you: MS has no Emacs or Vim replacement at all! Who can even write code for their system? VS doesn't even work with my Emacs macros or have block select! Ah, but you see? Emacs and Vim, and essentially every FLOSS program can run on Windows as well as any other OS -- They're not hindered by vendor lock-in strategies...
Wordpad is a very stripped-down word processor, not a text editor (as unix/linux veterans understand the term). Have you ever opened a source file in Wordpad? It treats code like a regular document and the results are absolutely dreadful. Meanwhile, Notepad is god-awful as far as plain text editors go--it doesn't even understand Unix-style line breaks. If you want a decent text editor for Windows, I recommend Notepad++.
"It is a denial of justice not to stretch out a helping hand to the fallen; that is the common right of humanity."
We learned wordperfect for dos in school because "thats what people use at work"...
When i left school, wordperfect for dos had disappeared.
You need to teach concepts not specific applications, because those specific applications either won't be around or will be significantly different by the time you leave school.
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Spot on. I see this all the time. The company buys application X to do task A. X does A well but can also do B, C & D well with proper configuration and some glue in place. Now company realizes they need to do B. In comes application Y which does task B well but also can do A, C & maybe even D if properly configured, yadayada...
Buying tools is easy and FUN. Using them requires skill. Skill is hard to to acquire and takes time away from shopping around for tools.