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How ISPs Collude To Offer Poor Service

alexander_686 writes "Bloomberg is running a series of articles from Susan Crawford about the stagnation of internet access in the U.S., and why consumers in America pay more for slower service. Quoting: 'The two kinds of Internet-access carriers, wired and wireless, have found they can operate without competing with each other. The cable industry and AT&T-Verizon have divided up the world much as Comcast and Time Warner did; only instead of, "You take Philadelphia, I'll take Minneapolis," it's, "You take wired, I'll take wireless." At the end of 2011, the two industries even agreed to market each other’s services.' I am a free market type of guy. I do recognize the abuse that can come from natural monopolies that utilities tend to have, but I have never considered this type of collusion before. To fix the situation, Crawford recommends that the U.S. 'move to a utility model, based on the assumption that all Americans require fiber-optic Internet access at reasonable prices.'"

12 of 207 comments (clear)

  1. Interesting theory by Anonymous Coward · · Score: 5, Insightful

    Crawford recommends that the U.S. 'move to a utility model, based on the assumption that all Americans require fiber-optic Internet access at reasonable prices.

    This all sees well and good. Too bad it's not capable of happening, since the USA is run by corporations, and it'll be a cold day in hell before they shoot themselves in the foot.

    If you want not retarded internet, your single only option is to move out off the continent.

    1. Re:Interesting theory by Anonymous Coward · · Score: 5, Insightful

      If you want fiber-optic Internet access at much lower prices than we have today, you'll have to convince millions of others.

      There are millions of people on 1.5Mbps or less DSL who see no need to pay even $1 more.
      There are millions of people on dialup who don't need to stream anything at all.
      There are millions of people who don't know what all the fuss over this Internet thing is about.

      But you want those millions of people to buy you a pony!

    2. Re:Interesting theory by darkfeline · · Score: 5, Insightful

      Depends on what you mean by "require". Not everyone "needs" electricity, gas, telecommunication lines or water either. Hell, why don't we all go back to the days where everyone lives in cottages on a ranch with maybe a well and some farmland?

      The point is, Internet access has an infrastructure dependency and provides a service which fits perfectly with the utility service model, so it makes no sense that we use a better model for gas and electricity and not for Internet. This is Economics 101, here, but the wikipedia page provides a good explanation https://en.wikipedia.org/wiki/Utilities

    3. Re:Interesting theory by Anonymous Coward · · Score: 5, Insightful

      As a dialup user, I still have a smartphone if I want to stream anything video.

      The main problem with dialup these days isn't even the slower connection speed (I have seen as slow as 21600 bps) or the host-based softmodems (HSP or HSF modems). The main problems are: bloated oversized page graphical elements, websites using tons of JQuery and/or Yahoo API and/or Google API and/or Facebook API. Many of those sites use additional scripts just for user tracking and that's even before addressing the ad-serving scripts on the page. Watch that modem process and process sometimes for well over 10 minutes before the site finally loads--IF something doesn't time out and cause a Page Cannot Be Displayed error to be generated by the browser.

      Turn off scripts, and see how fast the actual HTML-only content of the page actually loads over dialup. But, then the page is still mostly broken because buttons and even hyperlinks on some pages are dependent on client-side scripting.

      In summary, it's shitty web design all over "Web 2.0" that designs every page as a dancing and singing application in a web browser instead of a mostly static page with a few optional active elements. I would welcome a throwback to the earliest days of web pages where they would still load over 14400 bps and used mostly HTML-only elements for the page, graphical content was minimal and any graphics used as small of a size as possible balancing quality with loading speed. Either that, or stop using my client-side bandwidth for page control processing, user tracking, and ad serving--do all that shit on the server-side and give me a quick-loading client-side page that will actually respond on click--not a few seconds later.

    4. Re:Interesting theory by Runaway1956 · · Score: 4, Insightful

      The pony was bought and paid for. The telcos have accepted money over the years, from the government, purportedly for the purpose of getting broadband internet out to the "last mile".

      We're not asking for another pony. We just want to ride the frigging pony we've been promised. The pony that we paid for already.

      I would agree with this mockery you make, except, just across the water in Europe, everyone has the pony. Fast ponies. They have pony races, just to see how fast they can go. We can't even climb on a broken down old circus pony to be led around a little rope corral.

      Obviously, we're doing something wrong on this side of the pond.

      --
      "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
    5. Re:Interesting theory by joocemann · · Score: 4, Insightful

      To clarify.... Not everyone needs internet just like not everyone needs roads... What? Not everyone needs roads? Correct. Some people don't go anywhere, or go places on foot and on bikes, which could be mountain bikes, and using dirt footpaths. They don't need roads...

      But they DO need roads.... they want a pizza delivered. They want the ambulance to show up when their kid biffs hard on his bike. They want their neighbors to be able to get to work 40 miles away and come home in time for the neighborhood bbq.

      Sure.. you don't need internet to have fun, or maybe for your own personal choices. But you need internet for the businesses around you to keep their prices lower with digital age technology. You need your government to have communications tech so they can protect you from the various nutjobs around the world that are angry for debatable reasons. I could go on with a million examples of how you passively take benefit from the internet --- so much so that your current state of life, even without you personally using it, NEEDS the internet.

    6. Re:Interesting theory by DragonTHC · · Score: 4, Insightful

      and yet my comcast gives me 25Mbps down and 3Mbps up.

      They just don't want me to use it. They'd rather I downloaded from their networks with services like hulu and any other video services which require a cable subscription to be viewed on the Internet. ISPs should not be in the content business as well.

      --
      They're using their grammar skills there.
  2. Completely unforeseen! by Qzukk · · Score: 4, Insightful

    but I have never considered this type of collusion before

    What, you never possibly considered that collusion happens because nobody wants to stop the gravy train? AT&T and Verizon and everyone else there have got it good, their train will chug along with minimum investment and massive profits for as long as none of the people aboard says "Stop the train! I want to spend billions of dollars on infrastructure investments and charge less to compete with you head on!"

    --
    If I have been able to see further than others, it is because I bought a pair of binoculars.
  3. Make them operate like utilities. by Roger+Wilcox · · Score: 5, Insightful

    The situation as it stands is unacceptable. The telcos have proved that they cannot operate broadband service fairly without regulation. Therefore: something akin to common carrier laws should be in effect for all broadband service providers.

  4. We'll Get There by nicobigsby · · Score: 5, Insightful

    Competition will solve this problem. It may take a little while but Google's beta test of their ISP service seems to be going well and has the telcos running scared (even reportedly going door to door in KC checking on customer satisfaction). Google is making a move here and I can't believe they intend to come to some sort of gentlemen's agreement with the telcos considering one of the motivations for Google entering the market was to thwart extortion attempts by the major ISPs where they were attempting to force Google to pay them a fee in order for them to deliver Google's content at the higher speeds, when we already pay them for the service of delivering Google's content to us. This move by Google smacks of the style of the old industrialists, like Rockefeller building oil pipelines to circumvent back door deals made by the railroads to charge him more money for shipping oil. This industry is still young, but if Google proves it can be profitable to lay new fiber and thereby dispels the idea that we have to use the existing infrastructure of the telcos, we will see even more new players enter the market. Already many cities are partnering with local companies and universities to offer residents high quality local ISPs for less money. I think it's too early in this industry to jump on the whole "we need the government to fix this for us" train... in the end I can't see that being a great answer anyway... especially when you consider that all conventional utilities have to do is provide consistent power/water supply to their customers, and there is a lower quality of service ceiling than in the ISP game.

  5. Google Fiber by Qwavel · · Score: 5, Insightful

    Isn't this why Google created Google Fiber?

    The primary purpose of Google Fiber is to give the industry a kick in the arse.

    1. Re:Google Fiber by Anonymous Coward · · Score: 5, Insightful

      Yes and no.

      The ability to mine it for information is a plus to them, but their primary motivation was to FORCE the local providers to get off their bum ass and do their jobs.

      I honestly hope google spreads and actually becomes a major player that the local providers have to compete against on a national scale so they have to upgrade and give us decent service instead of this 1 meg up 45kb/s down they want to give us now in some areas.

      Google is offering what the other guys should have ALREADY been offering but refused to do so and for that, I thank them. Do I like the fact they are mining my information online when/if I use them? I am not particularly thrilled about it but it is their entire core industry and they do not hide that fact now what they do with it so I honestly have no issues with it with how they are currently doing it and just follow the rule of "Never put online what you don't want the world to know" and for the other stuff, encryption is your friend.

      My biggest issue with google is not standing up to the US government on requests enough. As far as I am concerned, the government shouldn't be able to ask for information without a warrant period unless in emergency life or death situations and even then, that would be a 90 second phone call to get a warrant.