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PayPal Preparing To Address Frozen Funds Policy

First time accepted submitter skywire writes "After years of forcing innocent customers to navigate a Kafkaesque process to unfreeze their funds, PayPal has announced that they are preparing major changes to alleviate the pain. From the article: 'The company routinely freezes funds for 21 days if it thinks there's a fraud risk, and its terms give it the right to extend the freeze for up to 180 days. To get access to their money, users are often asked to provide the kind of documentation that a product seller would have, like several months' worth of sales records. But if you're running a fundraiser or selling tickets to an upcoming conference, you don't have that paperwork. Even for those with extensive paper trails, the appeals process can take months to resolve. The Web is filled with enraged blog posts, websites like paypalsucks.com, and a Tumblr called "Conferences Burned by PayPal."'"

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  1. Re:Too Late by Anonymous Coward · · Score: -1, Troll

    After over ten years of destroying businesses and hurting people while hiding behind a blank gray wall of "policy", Paypal are kidding themselves if they think that they can ever recover the goodwill that they've burned.

    Pull your head out of your ass.

    So paypal pisses off small portion of their users? Big deal, no company is perfect. But what about the MILLIONS of users like me that have been using it for over a decade without a single problem?

    See the problem is people hate to be inconvienced when its for the purpose of security but then they bitch and whine like little kids throwing tantrums when they themselves have a real problem. They want everyone else to be inconvienced but them or they simply dont care what happens to others. In paypals case youre damned if you do and youre damned if you dont.

    And your whole paypal destroys business's is fucking hillarious because you have absolutely nothing to back it up with or use it in a insightful. You just swing that hammer hoping to hit something.