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Have a Wi-Fi-Enabled Phone? Stores Are Tracking You

jfruh writes "Call it Google Analytics for physical storefronts: if you've got a phone with wi-fi, stores can detect your MAC address and track your comings and goings, determining which aisles you go to and whether you're a repeat customer. The creator of one of the most popular tracking software packages says that the addresses are hashed and not personally identifiable, but it might make you think twice about leaving your phone on when you head to the mall."

16 of 323 comments (clear)

  1. first by Anonymous Coward · · Score: 5, Informative

    To turn off the wifi

  2. Turn off wifi by Anonymous Coward · · Score: 5, Insightful

    Most smart phones allow you to turn off wifi.
    I keep mine off most of the time unless I need it that also includes GPS and Bluetolth

    1. Re:Turn off wifi by Spiridios · · Score: 5, Informative

      Of course marketing guys are going to be more creative in tracking you. I automatically turn off my WiFi when I hit the road. I use a car dock with my Droid, and I use a simple app that detects when I put it in the car dock. It will turn off WiFi, and turn on Bluetooth. When I remove it from the car dock, I could either restore the previous WiFi setting, or leave it off. I generally leave it off unless I'm going somewhere I trust the WiFi, like home or the office.

      Android has a nifty little program called Llama that I use for pretty much the same thing. Get home, WiFi on, leave the house, WiFi off. The tool has other benefits too, like going into silent mode when home at night so random emails don't wake me. But thanks to Llama, I usually don't have to mess with my WiFi settings unless I'm in a strange place that I know has free WiFi and I want to leech off of it instead of my data connection.

    2. Re:Turn off wifi by JustOK · · Score: 4, Funny

      From signature:

      I'm not that concerned with Karma, I post when I think I have something to add

      How does the equivalent of "mod parent up" add to the discussion? The parent is at +5, but I doubt people just blindly follow what some random person says it should be modded to.

      So true. mod this up!

      --
      rewriting history since 2109
  3. Change your MAC address by Anonymous Coward · · Score: 5, Interesting

    Change your MAC address to a pseudo-random one every time you go out of your main home or work environment. It's possible on android and iOS devices.

  4. Don't Just Turn Off Wifi by FSWKU · · Score: 4, Insightful

    Avoid places where this kind of garbage is known to be in use. Turning off the wifi means you have to sacrifice some of the functionality of your phone just to not be tracked. Similarly, the op-out is crap as well. Why should I have to opt out? And what's wrong with the door sensors that have been in use for years to figure out conversion ratios?

    Not that I've gone into a mall recently, but seeing any of the stores using this system would be the best way to make sure I never come back.

    --
    "So after all this, you make my case for me. To end this stalemate, you must die..."
    1. Re:Don't Just Turn Off Wifi by LordSnooty · · Score: 4, Insightful

      You're wandering around shouting "i am this address, do you have service" so you can't be surprised if some recipients note that down.

  5. Re:Why does this matter? by Anonymous Coward · · Score: 4, Insightful

    No, that's not what it means at all. It means they'll be able to better tailor their store to profit off of you. Generally, that's not a good thing for you.

  6. Here's what's really scary... by neiras · · Score: 5, Insightful

    Any smartphone can see all the MAC addresses of all phones and access points around it, bluetooth or WiFi (if enabled of course). With GPS positioning on most of those devices and a Giant Corporate Big Brother aggregating the results, all of us are reporting on our proximity to each other.

    We all know that Google's wifi geolocation stuff works this way - by tracking which fixed wifi base stations are in range and correlating with a GPS fix. People forget that Google can also identify other phones within range of your phone, and they know which Google accounts are attached to those devices.

    Google really does know who is sitting next to you on the train or in the coffee shop, who your jogging partner is, and which whore you visit when your wife leaves your general vicinity.

    I bet they do some amazing automated profiling. This guy is a garbage man and works with these people, that guy likes to sit in coffee shops and this woman is usually also present, she's not his wife, so lets advertise couples vacations and cheater sites, this other woman visits a preschool every day and is probably a parent, let's suggest other parents from the same preschool as her Google+ friend...

  7. Re:Why does this matter? by Jah-Wren+Ryel · · Score: 4, Interesting

    No, that's not what it means at all. It means they'll be able to better tailor their store to profit off of you. Generally, that's not a good thing for you.

    That is worth repeating. All of this "personalization" stuff is not about making your shopping experience better, it is about maximizing the amount of money you spend. Any benefit to you is purely incidental.

    --
    When information is power, privacy is freedom.
  8. I Smell a DOS prank by Jah-Wren+Ryel · · Score: 5, Interesting

    Presumably they are looking for the initial broadcast packet that starts the handshake to establish a wifi connection with a base station. Seems like you could mess with these guys if your phone had an app to dynamically change the MAC address on every handshake, you could also speed up the rate of such handshake initiations. Wander the aisles for a half hour and the store's now got a million bogus entries in their tracking database.

    --
    When information is power, privacy is freedom.
  9. Re:Why does this matter? by calzones · · Score: 5, Interesting

    The trouble starts when all mac address's activity gets logged into big data and stays there.
    Then later on, your mac address gets cross-referenced with your real name and phone number and personally identifying data some day (because, for example, you may frequent Starbucks or locations that feature free wifi).

    Suddenly, without anyone really trying, your every movement throughout the day just became trackable and they know how to reach you.

    --
    Asking people to think is like asking them to buy you a new car
  10. Re:Here's what's really scary... not really... by _avs_007 · · Score: 4, Interesting

    Not that it matters, but it doesn't work that way... (My full time job involved researching proximity algorithms)... Using Wifi as proximity, you can tell that say these 5 particular people are in a room, but you have zero idea the spatial relation of each of these 5 people to each other, without the aid of other sensors. Wifi or bluetooth will not give you spatial relationships in any meaningful manner.

    For example, if my signal strength to the AP is 80%, and your's is 80%, that does not mean we are next to each other. We can be on opposite sides of the AP, or we can be at some other arbitrary location, where each of us has a different obstacle blocking the direct line of site to the AP, reducing the signal strength by differing amounts. Plus we have no idea what the transmit power is on each device.

    You may be able to get a reasonable guesstimate of proximity to the AP, but not spatial orientation to the AP. (ie, you are within 20 ft of the AP, but you don't know in which direction), and certainly not between each peer. The phone will not be able to give you proximity information to another phone using wifi, because the stock chipset on Android and iOS does not give you access to read these beacon packets from arbitrary un-connected devices. I've been able to get it to work in the lab, but only when I use specific hardware/chipsets, with special drivers/firmware.

    So all I'm saying is that people are making this to be a bigger deal than it is.

  11. just don't automatically join public wifi by pikine · · Score: 5, Informative

    Actually, you don't even need to turn off wifi. Just set your phone to not automatically join any public wifi. Wireless clients, including the phone, compiles a list of access points you can join using the ESSID broadcast from the access point. In other words, the access points just dumbly advertise their presence and don't know who are looking until your device tries to join.

    --
    I once had a signature.
    1. Re:just don't automatically join public wifi by shutdown+-p+now · · Score: 4, Informative

      Because it's not FUD, and you're wrong.

  12. Re:Don't use 4G constantly by Jafafa+Hots · · Score: 4, Funny

    Me, I leave my cell phone at home.
    First, I never have a problem with the battery running out during a call...
    Plus I never have calls come in at inconvenient times.
    Also, I don't have to remember to shut it off in movie theaters and doctor's offices.

    These advantages are so great, I'm thinking of inventing a cell phone that can't be taken from your home. Maybe use some kind of tether.

    --
    This space available.