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Australian Govt Forces Apple, Adobe, Microsoft To Explain Price Hikes

An anonymous reader writes "Live outside the U.S.? Tired of paying huge local price markups on technology products from vendors such as Apple, Microsoft and Adobe? Well, rest easy, the Australian Government is on the case. After months of stonewalling from the vendors, today the Australian Parliament issued subpoenas compelling the three vendors to appear in public and take questions regarding their price hikes on technology products sold in Australia. Finally, we may have some answers for why Adobe, for example, charges up to $1,400 more for the full version of Creative Suite 6 when sold outside the U.S."

17 of 371 comments (clear)

  1. So obvious.. by Anonymous Coward · · Score: 5, Funny

    Printing the instructions upside down costs money silly.

  2. Re:Valve / Steam... by NFN_NLN · · Score: 5, Insightful

    I already know the answer. It's the same reason Canadians pay far more for the same items in the US even though our dollar has been at parity for years now.

    There was one scandal where Bombardier, a Canadian company receiving government money, was charging Canadians more for ATVs made in Canada than they charged in the US. So effectively the Canadian government was subsidizing a company to rip-off it's own citizens.

  3. Translate this to legalese: by Anonymous Coward · · Score: 5, Insightful

    "Why? Because fuck you. That's why."

    1. Re:Translate this to legalese: by NFN_NLN · · Score: 5, Funny

      Please mod +5 informative. This is the actual answer.

    2. Re:Translate this to legalese: by Anonymous Coward · · Score: 5, Funny

      I believe that's "fuck you mate"

    3. Re:Translate this to legalese: by ShanghaiBill · · Score: 5, Funny

      This is the actual answer.

      No it isn't. The real reason is that Australia has a relatively small population, so the cost of translating all the documentation into Australian is spread across fewer customers.

    4. Re:Translate this to legalese: by Tacticus.v1 · · Score: 5, Insightful

      I'll take that into account the first time i see 'colour' in a manual.

    5. Re:Translate this to legalese: by GreenTech11 · · Score: 5, Informative

      That'd be because the majority of pharmaceuticals are covered under the Pharmaceutical Benefit System, ie, subsidised by the government as part of free and universal health care. I'm sure that if the Australian government didn't do that, we'd get an especially large "fuck you" from the pharma companies as well.

      As far as media goes, I'm hopeful that something might come of this, it's one thing on physical products (where at least you can put it down to "shipping"), but when buying the exact same software, (or even the same song), costs at least 100% more, then there is no other explanation than price gouging. Particularly galling when most of these countries don't pay much Australian tax on their Australian profits either.

      --
      Laughter is the best medicine, except if you have a broken rib.
  4. Re:The FED by NFN_NLN · · Score: 5, Funny

    When you print money to pay off debts the currency devalues and it is a no brainer. THe exchange rates are going downhill as the house wants to debate whether to default or not eveyr 3 months.

    Therefore, the Bank of Australia wants a higher percentage to avoid the risk as the dollar is the worlds worst currency right now with the highest risk. ... Well Japan might be tieing the US in this area if the government improves more printing of money.

    So MS responds with the 30% premium to convert dollars to Australias currency by passing it on to the consumer.

    IT also explains why healthcare costs are skyrocketing up with insurnace, food, housing and student loans while incomes decline. All this free money given to rich by low interest rates inflates the money supply.

    Holy shit. It's a real life application of the Chewbacca Defense. This is amazing... :)

  5. No, we're not price gouging by Anonymous Coward · · Score: 5, Interesting

    Interestingly, one Australian company made the submission that it was cheaper to send an employee business class from Australia to the US to buy a certain piece of software there, stay for a night or two in a hotel, fly back, and pay import and/or GST at customs than it was to get the software locally.

    1. Re:No, we're not price gouging by Anonymous Coward · · Score: 5, Interesting

      Don't worry, that won't be the case for long, (and not in a good way) companies would love to make buying something outside your local authorized dealer illegal.

      It may not be illegal yet, but Adobe has already moved in that direction.

      Adobe closed off their international sales for several weeks while they reviewed their international pricing, right as we needed to bring on more people for a new project. After a few weeks of being told we'd be able to buy more licenses any day now, we sent someone to the US to buy a couple of retail copies so we could at least have new people doing more than just surfing the net. Within 24 hours of installing the US boxed copies we had Adobe on the phone demanding to know why our company was running pirated copies of their software, and threatening to revoke *all* of our licenses if we didn't remove them immediately. Turns out they consider running a US boxed copy in a foreign country as a breach of contract and will cut you off. Eventually they had to admit that we had been trying, continuously, to buy a copy from them, and agreed to let us continue until their online store reopened so we could replace the copies we were running.

  6. Re:Valve / Steam... by Wizarth · · Score: 5, Informative

    Actually, Valve is mentioned in the article as one that people wanted investigated - but not as one that required a subpoena to provide information. This suggests that Valve voluntarily told them how their pricing works.

    Which, as far as I know, is "We set what price the producer wants us to, or they refuse to sell on Steam at all."

  7. Re:bad idea ? by arth1 · · Score: 5, Interesting

    difference in pricing models like this encourages piracy.

    True, and then companies will hike the prices up in the regions with high piracy rates to "compensate", which makes the piracy problem even worse, and you have an ever-escalating cycle.

    But the problem here is price fixing, using protectionist legislation as the method of artificially controlling the prices of products that have a near-monopoly in the market.
    The only real solution to this is to disallow region based controls, and turn the laws around so that it becomes illegal to restrict users based on geography.
    A free market is anti-competitive unless it's free for the buyer as well as the seller.

  8. Re:bad idea ? by Lotana · · Score: 5, Funny

    Let me have a go:

    Monkey == Human
    Robot == Overlord
    Zombie == Politician

    What do I win?

  9. Re:Valve / Steam... by Austerity+Empowers · · Score: 5, Interesting

    While I have no love for those companies, I wonder if the answer to your questions isn't going to be obvious (and annoying). It's "known" here in the US, that Europeans are willing to pay more for the same goods, and thus we charge them more for the same goods. Americans are known for choosing to buy cheap crap that will break in a week because it's cheaper, therefore more reliable vendors have to go lower to make the sale. Going to the farthest extreme, the Chinese are known for stealing software, movies, etc. and thus to make a sale there the price has to be very low.

    They call this "market based pricing", and I agree that it is actually quite a destructive practice, but I don't think it's illegal.

  10. Re:Valve / Steam... by quantumphaze · · Score: 5, Insightful

    And yet if I was to go overseas and buy as many copies of Photoshop as I can fit in my bag, jet back to Oz and resell them it is illegal.

  11. Re:Valve / Steam... by icebraining · · Score: 5, Insightful

    You seem to be under the misguided belief that costs determine prices. In the real world, that's only rarely true,

    Microsoft, Adobe, etc are not charities like the Raspberry Pi foundation; they adjust their prices in order to maximize their profits.

    In an ideal scenario, competition would lower the prices. There are many reasons why this doesn't happen in this market, but you can thank government-granted monopolies like patents for a big chunk of that - it's kinda hard to compete when you can't even implement FAT on your OS without paying Microsoft.