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Tesla Motors Battles the New York Times

redletterdave writes "Days after the New York Times released a brutal review of Tesla's electric Model S sedan, Tesla CEO Elon Musk has fired back, claiming the Times article was completely bogus and misleading. In the article in question, Times writer John Broder took the Tesla Model S on a test drive from Washington to Boston, stopping at various service plazas in Delaware and Connecticut well within the projected 265-mile range of the car, as rated by the EPA. However, Broder's Tesla Model S, despite a heftier 85 kilowatt-hour battery for an extra 100 miles of range in 'ideal conditions,' died shortly before reaching its final destination. Broder blames the cold weather and heating issues for his abridged trip; Musk, however, claims the driver did not follow Tesla's instructions, which is why his trip was cut so short. 'We've taken great pains to ensure that the car works very well in the cold, which is why we're so incensed by this ridiculous article,' Musk said."

15 of 700 comments (clear)

  1. CEO Switchout by regular_guy · · Score: 5, Funny

    You're driving it wrong.

    1. Re:CEO Switchout by Anonymous Coward · · Score: 5, Funny

      You obviously haven't parked in Harlem.

    2. Re:CEO Switchout by hrvatska · · Score: 5, Informative
      From the reporter's account it doesn't seem like his route deviated in any significant way from what he had advised Tesla he would be taking. As noted in his reply to Musk's accusations,

      Mr. Musk has referred to a “long detour” on my trip. He is apparently referring to a brief stop in Manhattan on my way to Connecticut that, according to Google Maps, added precisely two miles to the overall distance traveled from the Delaware Supercharger to Milford (202 miles with the stop versus 200 miles had I taken the George Washington Bridge instead of the Lincoln Tunnel). At that point, I was already experiencing anxiety about range and had called a Tesla employee from the New Jersey Turnpike to ask how to stretch the battery. She said to shut off the cruise control to take advantage of battery regeneration from occasional braking and slowing down. Based on that advice, I was under the impression that stop-and-go driving at low speeds in the city would help, not hurt, my mileage.

      Before I set out from my home in suburban Washington, I informed Tesla that I intended to make a brief stop in New York and that I would spend the night in the vicinity of Milford rather than attempting to make it to Boston, which was theoretically possible with a full charge at Milford, although it was a bitterly cold night — and that clearly affects the car’s range. I added 185 miles of range at Milford, knowing that I wouldn’t need 242 or 265 miles before recharging the next morning.

      When I parked the car for the night at a hotel, the range meter showed 90 miles remaining, and I was about 45 miles from the Milford Supercharger. As I recounted in the article, when I awoke the next morning the indicated range was 25 miles. The rest of that story is told in the article, including a Tesla official’s counsel, which I followed, that an hour of charging at the Norwich, Conn., utility would restore much of the range lost overnight, which had disappeared because of what he called a “software glitch.”

      I don't see where the actual size of his detour (2 miles) or style of driving, as he described it, should have had a dramatic effect on the vehicle's range. It doesn't seem like the problem, at least according to his account, is between the seat and the steering wheel.

    3. Re:CEO Switchout by blackraven14250 · · Score: 5, Informative

      Based on that advice, I was under the impression that stop-and-go driving at low speeds in the city would help, not hurt, my mileage.

      He's thinking that repeatedly cycling between 0 and 10 is going to help his mileage. Do you really think that anyone driving a hybrid would think this is the case?

      Why does a reporter get an exemption for being an idiot? Driving in NYC for 2 miles is a massive detour when you consider the weather - not only was he losing lots more charge in those 2 miles than in the next 50 of cruising with gradual changes in speed, he also likely had the heat on, which is just going to drain the battery even faster than before.

    4. Re:CEO Switchout by blackraven14250 · · Score: 5, Informative

      Two miles in Manhattan probably took him an hour to an hour and a half. Look at the Google estimates for the Delaware to NYC (2 hours 26 minutes) and NYC to Milford (1 hour 26 minutes) legs of the trip - it totals under 4 hours. He left Delaware at 12:24pm, and arrived in Milford at 5:45pm - that's more than 5 hours, and almost 5 and a half. He spent more than an hour in NYC, probably an hour and a half, with at least 30 minutes in pure stop-and-go hell, since he's in midtown right around the time traffic starts to build up.

    5. Re:CEO Switchout by dcollins · · Score: 5, Interesting

      Well I must say that 2 miles in Manhattan is unlike driving anywhere else. For example: I have two options to take a bus out of New York to get to Boston, each on opposite sides of the island -- the width being very close to 2 miles. Taking the bus starting from the west side actually adds about 1 hour to the overall trip, just trying to get out of Manhattan.

      "She said to shut off the cruise control to take advantage of battery regeneration from occasional braking and slowing down. Based on that advice, I was under the impression that stop-and-go driving at low speeds in the city would help, not hurt, my mileage. "

      I can't imagine how someone would think those situations to be comparable: highway driving vs. cross-town in Manhattan are practically the defining opposite points of the driving spectrum. "Occasional slowing down" is not the same as "stop-and-go" every block for 50 block-stoplights.

      --
      We know where leadership by an anti-intellectual "strongman" who scapegoats minorities and likes boisterous rallies goes
  2. Re:Unexpected consequences of paywalls. by CityZen · · Score: 5, Informative

    Delete your nytimes cookies and then you should be able to read the article.

  3. A little information by NewtonsLaw · · Score: 5, Informative

    Lithium batteries really don't handle cold temperatures very well at all -- one of the many reasons that aircraft have continued to use good old fashioned Nickel-cadmium or lead-acid batteries (until the Dreamliner came along).

    When they're too cold, they neither take a full charge, nor do they deliver their rated capacity or maximum current.

    I would say that, given the weather on the East Coast of the USA during the drive, this played a significant factor in the lack of range encountered -- but I acknowledge that it may not be the only factor.

    Perhaps another factor is the enhanced need to heat the passenger compartment. Unlike a regular IC-powered car, there's very little "waste heat" in an EV so perhaps over-zealous use was made of the electric heating - thus producing further heavy drain on the battery and reducing range.

    The problem (for Tesla) is that people don't want an EV that comes with a long list of "don'ts" and "cautions" in respect to power management and the effects of low/high temperatures on range. They just want a car they can unplug, jump in and drive -- with an unqualified guarantee of a known range. That's effectively what they get now with their IC-powered cars and that's what they want from any replacement.

  4. Re:Musk to NYT by LordLimecat · · Score: 5, Funny

    nor do I own a car with a battery.

    Do tell? Do you have to start it lawnmower style?

  5. Re:Musk to NYT by MightyYar · · Score: 5, Insightful

    Since I'm not rich enough to afford one of these, yet I still have two cars, I'm going to go out on a limb here and say that I wouldn't expect people to use their electric luxury car for long trips. Hell, we take our less-efficient car (minivan) on trips because it is more comfortable. It seems to me that the Times was looking for a way to fail the car to make their story better. Most of us would probably commute in this thing.

    --
    W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
  6. Estimated range by zwede · · Score: 5, Insightful

    I used to have a 2005 BMW. Whenever I filled it up it would show 330 miles to empty. Yet after 200 city miles the tank would be dry. Amazingly the car was not able to see the future and know how many lights I'd have to stop at. What a crap car. I'll write a scathing article about it.

  7. Re:Fault Irrelevant: Shows Flaw by Anonymous Coward · · Score: 5, Insightful

    Do you want a car that you have to remember to plug-in overnight?

    Do you want a car that won't start just because you forgot to turn the headlights off overnight?

    Do you want a car that won't start just because you lost your key?

    Do you want a car that won't drive sideways just because the rear wheels are fixed?

    Do you want a car that can only travel on the ground?

    Do you want a car that spews noxious nitrogenous and greenhouse-inducing exhaust? That even spews exhaust at all?

    Do you want a car that stops just because you ran over some sharp detritus?

    I could go on, but perhaps you get the point that we have learned to put up with a lot of bullshit from our cars. Slightly different bullshit is slightly different.

  8. Re:He forgot to charge the car....... by Anonymous Coward · · Score: 5, Insightful

    The reported range dropped overnight because HE FAILED TO PLUG IT IN. Which the manual tells you do. So he disregarded the manual. Then he got in a car reporting 32 miles of range and drove it 51 miles until the battery was empty. Would a reasonable person do that? No.

  9. Re:Fault Irrelevant: Shows Flaw by pla · · Score: 5, Interesting

    The difference is, with a gas car, once a week. With an all electric, every day.

    A 20 gallon tank at 14MPG (aka a typical pickup) or an 11 gallon tank at 26MPG (typical passenger sedan) both have a comparable total range. You don't, however, generally drive 300 miles a day (or if you do, you know the location and hours of every gas station on the way), so you wouldn't need to "top off" your EV any more "daily" than you would that same pickup or sedan.

    That said - Every night, you park your car somewhere in the vicinity of conveniently available grid power. In exchange for five seconds of plugging it in every night, you never need to stop at a gas station in the cold rain and then need to go inside to see the clerk when the stupid damned machine can't read your credit card or the ticket printer breaks.

    Do I sound too much like an apologist there? Hey, the Tesla S costs way too much and I don't have one. But I won't hold things against it that apply to any vehicle on the road. Cars take a certain minimum level of basic care and feeding, whether you feed them dead dinosaurs or uranium electrons, to function properly. Simple as that.

  10. Re:Fault Irrelevant: Shows Flaw by estitabarnak · · Score: 5, Informative

    Right, the power needs to come from somewhere. But electricity transmission is significantly more efficient than gas transmission, there's the difference. A non-trivial amount of gas is used to drive gas to a station so you can get it. Last time I checked, the EPA estimates that electrical transmission is 10% more efficient than taking gas to a gas station.

    Doesn't change the fact that coal is shitty, but you can't really polish a turd.