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'This Is Your Second and Final Notice' Robocallers Revealed

nbauman writes "A New York Times consumer columnist tracked down the people who run a 'This is your second and final notice" robocall operation. The calls came from Account Management Assistance, which promises to negotiate lower credit card rates with banks. One woman paid them $1,000, and all they did was give her a limited-time zero-percent credit card that she could have gotten herself. AMA has a post office box in Orlando, Florida. The Better Business Bureau has a page for Your Financial Ladder, which does business as Account Management Assistance, and as Economic Progress. According to a Florida incorporation filing, Economic Progress is operated by Brenda Helfenstine, with her husband Tony. The Arkansas attorney general has sued Your Financial Ladder for violating the Telemarketing Consumer Fraud and Abuse Prevention Act. The Florida Department of Agriculture and Consumer Services investigated Your Financial Ladder, but the investigator went to 1760 Sundance Drive, St. Cloud, which turned out to be a residence, and gave up. The Times notes that you can type their phone number (855-462-3833) into http://800notes.com/ and get lots of reports on them."

2 of 235 comments (clear)

  1. Re:Effectiveness of "Do Not Call"? by MBCook · · Score: 5, Informative

    The Do Not Call list works very well for what it was intended to do. It stops legal calls from businesses you have no association with. Do you remember the "would you like to change long distance providers" calls? What if Dish Network could call you every week to ask you if you wanted to switch off cable?

    The problem is that the DNC list does *nothing* to stop the following groups:

    • Political organizations - law doesn't apply
    • Charity solicitation - law doesn't apply
    • Surveys - law doesn't apply
    • Scams - they're already breaking the law

    Congress chose to allow the first 3 for their own benefit, and no law can stop the fourth, only really tough enforcement and holding phone companies accountable.

    --
    Comment forecast: Bits of genius surrounded by a sea of mediocrity.
  2. Blacklists work by zwede · · Score: 5, Informative

    On Android: Create a contact (I call it "Spam"). Click settings->More and add to reject list. Whenever you get a spam call, select "update existing contact", select "Spam" and no more calls from that number. For a home phone, use a VOIP provider (I use and can recommend Galaxy Voice). They should have a web page that lets you add numbers to a blacklist. Also select the "anonymous call rejection" feature which will block all calls where the caller id has been intentionally blocked. By doing the above it is very rare for me to receive a spam call.