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Microsoft Azure Failure: SSL Certificates Were Updated... Sort Of

judgecorp writes "Microsoft has published an explanation of the failure of Windows Azure earlier this month. Users of the Azure storage saw that an SSL certificate had expired. Microsoft's explanation says that the certificate had in fact been renewed, but an update with the new certificate details was not prioritized, and hadn't actually been implemented till after the old certificate expired. There are more interesting details, but Microsoft says better alerts and more automation will stop this particular fault happening again."

6 of 103 comments (clear)

  1. Re:When will they accept Windows 8 as a failure? by theRunicBard · · Score: 5, Insightful

    Look, I know nobody cares, but Microsoft Azure has nothing to do with Windows 8. I'm also not sure it's a failure. Microsoft tried something new after getting great positive reviews for Windows 7, which is the BEST time to try something risky. Worst case, people skip one generation of Windows, and stick with... Windows. Best case, you redefine the PC interface. It is innovative, no matter how poorly implemented. Besides, Microsoft has a history of creating a shitty first version and then fixing kinks as time goes by. Was anyone expecting a good first version of Metro? The slow adoption numbers can easily be credited to how good Windows 7 is. Why would you switch? It costs $0 for me to stay on 7, and > $0 to upgrade. We won't be seeing many Windows 8 devices for a while. The timely upgrades brought about by Windows Blue might even spur more adoption (too early to tell, I think). Windows Phones I won't attempt to defend since I know nothing of them.

  2. Re:It won't happen again by phantomfive · · Score: 4, Interesting
    Yeah, and they also had the Sidekick outage with actual data loss. A lovely quote from that article:

    "I asked Microsoft for comment Saturday when I was writing this, in particular as to how the rest of its cloud might differ from the Danger set up. Microsoft said Sunday that its the fabric controller that manages the Azure service is built with redundancy in mind. "

    It may be built with redundancy in mind, but apparently it still has at least one single point of failure.

    --
    "First they came for the slanderers and i said nothing."
  3. Re:It won't happen again by 93+Escort+Wagon · · Score: 4, Informative

    Some of us remember when they forgot to renew hotmail.com. I'd say that might be worse...

    --
    #DeleteChrome
  4. Re:It won't happen again by Anonymous Coward · · Score: 5, Insightful

    I always back up my cloud data to a local harddrive, just to be safe.

  5. Typical scenario of ... by Skapare · · Score: 4, Insightful

    ... managers saying "we need to get this up and running sooner ... automating it reliably is hard to do ... just get it working and update things manually for now and we will automate it later". When later comes, everyone is working on something else.

    --
    now we need to go OSS in diesel cars
  6. Re:It won't happen again by phantomfive · · Score: 4, Insightful

    Of course I don't tell THEM that, I just build around them and let them think they are useful. Sometimes we have meetings whose sole purpose is to affirm the usefulness of the manager.

    --
    "First they came for the slanderers and i said nothing."