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Shooting Yourself In the Foot, 21st Century Style

rueger writes "Right now there's an election happening in British Columbia. A desperate government is flooding Facebook with "Sponsored Post" spam (example) extolling the wonderful things that they plan to do if re-elected. There's one problem though. Every one of these posts is followed by hundreds of extremely negative comments added by people who either dislike the party in question, or Facebook spam in general. Desperate moderators are trying to control the 'discussion,' but seem to have no hope of doing so. What was thought to be a cool marketing tool has turned into a public relations disaster. Is this the worst use of social media in an election?"

44 of 172 comments (clear)

  1. Social media by eksith · · Score: 2, Insightful

    Still no one gets it.

    --
    If computers were people, I'd be a misanthrope.
    1. Re:Social media by Anonymous Coward · · Score: 5, Insightful

      It's not just about social media, very few even understands simple marketing.
      You still see advertisements that try to force themselves onto people, not realizing that this creates a connection with discomfort and the product.

    2. Re:Social media by swanzilla · · Score: 4, Funny

      Perhaps they should have consulted with a Social Media Expert. Preferably one well versed in SEO and targeted ad compaigns. Those guys are great.

    3. Re:Social media by Looker_Device · · Score: 2

      They build synergy by leveraging ecosystems and shifting paradigms, or some shit like that.

      --
      Your political party doesn't care about your rights and only represents corporate interests.
  2. Waitrose (upscale supermarket in UK) Twitter by cmdawson · · Score: 2, Interesting

    http://www.dailymail.co.uk/news/article-2205975/Waitrose-Twitter-backlash-I-shop-Waitrose--I-dont-like-surrounded-poor-people.html 'I shop at Waitrose because... I don't like being surrounded by poor people': Internet jokers hijack 'posh people's supermarket' Twitter stunt Supermarket asks Twitter why people go there using the hashtag #WaitroseReasons but got some answers it will not have liked Majority of people who replied concentrated on its posh reputation and only a minority gave serious answers 'I shop at Waitrose because Clarrisa’s pony just WILL NOT eat ASDA Value straw,' one said Another said: 'I shop at Waitrose because the toilet paper is made from 24ct gold thread' Waitrose's PR team tweeted back that they enjoyed 'most of them'

  3. "Worst" or "Best"? by Kwyj1b0 · · Score: 5, Interesting

    Depends on your point of view - as a publicity stunt, it is an epic fail. It should have also been expected. Keeping open discussions on the internet is inherently problematic, even if you are posting the most non-controversial of statements. Start a discussion on how cancer is bad for humans, and there will be someone posting about how good it is for population control.

    On the other hand, if some of the top government officials can be bothered to read the criticism, they might actually learn something. While democracy is great and all that, once people get into office they might as well be governing from the moon. It's easy for you to refuse to allocate funds to fix my roads if you don't use them on a daily basis.

    The internet has made it easy to offer feedback and that should (in theory) help people govern better. While it is true that we could always "write/call" our congressman, it isn't really practical when you get to higher levels of government (e.g. do my tax dollars go to fund a war or education).

    1. Re:"Worst" or "Best"? by fuzzyfuzzyfungus · · Score: 4, Insightful

      On the minus side, it has become readily apparent that the internet's SNR has some... room for improvement. It's also pretty easy for moderately competent jokers to combine trolling skills with sock-puppetry, poll stuffing, etc, etc.

      Even on parts of the internet where controlling the discourse is worth essentially nothing, some nutjob is probably wasting his life winning the edit war or posting about how he earns $68/hour working from home. If there were a location where politicians were actually listening(and, implicitly, money and power were available for allocation), you'd need explosives to cut your way through the astroturf...

    2. Re:"Worst" or "Best"? by locopuyo · · Score: 2

      One of the many reasons why government should be more localized Instead of one giant blanket.

  4. Re:clueless by rwise2112 · · Score: 3, Interesting

    the people running the show thought "let's market on facebook yeah!"

    and then they hired some fucktard that ruined their campaign.

    Actually I think the idea is dumb. Political ideas are very divided, you're either for these guys or the oposing party. Since people are more likely to relate negative opinions than positive ones, you can only expect negative public comments to outnumber positive ones - there's no way this could come across as a positive endorsement.

    --

    "For every expert, there is an equal and opposite expert"
  5. Politics, still they don't get it by captainpanic · · Score: 4, Interesting

    They still don't get it.

    The fact that politicians are allowed to lie in an election is just insane. Politicians present a budget that just is not balanced. If a detergent commercial would include lies of such magnitude, they'd be banned from tv. And the politicians wonder why people do not feel connected to politics.

    They still don't get it. Politicians shouldn't be using simple marketing at all. But because one is doing it, they're all doing it. They can only solve it together.

    1. Re:Politics, still they don't get it by InterGuru · · Score: 5, Insightful

      We denigrate politicians because they lie, but candidates who tell the truth don't get elected.

    2. Re:Politics, still they don't get it by Anonymous Coward · · Score: 4, Insightful

      When polled, the US voting public wants the Federal budget as a whole to go down but wants each individual item to go up. Are you surprised that the representatives they elect can't pass a budget?

    3. Re:Politics, still they don't get it by Anonymous Coward · · Score: 5, Informative

      Case in point: Jimmy Carter was naive enough to the nation the truth, and the public was so upset that they threw him out on his ass and put in a senile movie actor who told us things that made us feel good.

      If the public wanted politicians who told the truth, they would vote for them.

    4. Re:Politics, still they don't get it by Meeni · · Score: 4, Interesting

      A balanced budget is -not- a sound economic policy. Your budget must have a deficit approximately equal to growth rate. For some retarded reason, this is the way money is created (fed buys treasury bonds, emit money as a result), and available money needs to be commensurate with the size of the economy.

      Now the trick is that bonds have an interest rate. Hu ho. Creating money costs money. The second trick is that growth rate is notoriously difficult to predict accurately, in particular because growth rate strongly depends on public spending. Hence it is somewhat easy to "overestimate" the deficit that should be dialed in to result in best economic output (and it could be argued that being conservative would have direr economic results that overspending, by shrinking the economy today instead of creating a potential problem later, maybe never). Anyway, both issues result in permanent deficit increase, even in % of GDP, which is bad, but is somewhat the result of how "the system" works, independently of politicians ideas.

    5. Re:Politics, still they don't get it by Charliemopps · · Score: 2

      If a detergent commercial would include lies of such magnitude, they'd be banned from tv.

      Um... have you ever seen this?
      http://www.youtube.com/watch?v=2jkwQV_5Kb0
      That stuff literally eats holes in your close. And that dude was on so much blow while he was doing these commercials he had a heart attack and died. TV = Lies

    6. Re:Politics, still they don't get it by isopropanol · · Score: 3, Informative

      If the parent post is on topic, the poster is referring to the BC provincial budget recently passed. The governing party claims that it is balanced but several economists etc. who have been interviewed in the media say that it achieves being balanced by liquidating provincial assets and predicting unrealistic revenues from natural gas wells that have not been drilled yet.

    7. Re:Politics, still they don't get it by DickBreath · · Score: 4, Funny

      > Mostly because americans as a whole are retarded and cant balance their own checkbooks.

      Balancing your checkbook is an obsolete skill. Move into the 21st century.

      Everyone today knows that you spend by using credit cards. When they get maxed out, you just get new ones.

      Problem solved. See how easy that was?

      --

      I'll see your senator, and I'll raise you two judges.
    8. Re:Politics, still they don't get it by drinkypoo · · Score: 2

      Jimmy Carter was naive enough to the nation the truth,

      Did he tell them how much energy the military was wasting on maintaining the global status quo in order to keep the USA on top of global politics and the economy? No? Half a truth is worse than none.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    9. Re:Politics, still they don't get it by Anonymous Coward · · Score: 4, Insightful

      Sorry, this is a bold faced lie (or at least strongly misleading). First, even if you assume that the Fed has to buy treasury bonds (which they don't - think about the most recent QEfinity nonsense with MBS), the money supply doesn't have to grow. Many economists believe that a moderate rate of inflation (1-2%) is beneficial to economic growth (as opposed to slow deflation which would result with a constant money supply with a growing economy - see 1870-1900), but there is very little empirical evidence to support this position - it's taken mostly on (in my opinion, somewhat dubious) theoretical grounds relating to consumer and producer expectations. Further, even if you posited that the money supply must grow and the Fed must buy treasury bonds, there is still a huge surplus in government debt that would last 50+ years before we would run out of treasury bills/notes/bonds to add to the Fed's balance sheet.

      You can make arguments as to why sovereigns should run deficits. The need to run deficits to grow the money supply is not one of them.

      (Yes, IAAPHDE - I Am A PhD Economist)

    10. Re:Politics, still they don't get it by Runaway1956 · · Score: 2, Insightful

      Jimmy Carter was thrown out on his ass because he permitted the hostage crisis to last so long - right up through the election. Being a veteran, Jimmy Carter SHOULD HAVE had some idea how to handle that hostage situation. Instead of handling it, or getting the experts to handle it, he put together this special little Kum-By-Yah task force. And, watched that task force fuck itself in the desert.

      Being a NAVY veteran, Jimmy SHOULD HAVE known that if ANYONE could handle the mission, it would have been the Marines. (That is not to say that the Marines could have successfully completed the mission - that is only saying that IF ANYONE could do it, they could.)

      Jimmy Carter made a laughing stock of himself, and the Armed Forces with his Feel-Good-Circle-Jerk task force.

      You simply cannot magically wave a wand, and create a task force consisting of squids, jarheads, grunts, and whatever the fuck the Air Force people call themselves, and expect them to accomplish anything more than a cluster fuck.

      Zumwalt should have taught his protege something about leadership.

      They hostage situation may or may not have cost him the election anyway, but that major fuck-up guaranteed that he couldn't be re-elected.

      --
      "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
    11. Re:Politics, still they don't get it by Hatta · · Score: 3, Insightful

      They hostage situation may or may not have cost him the election anyway, but that major fuck-up guaranteed that he couldn't be re-elected.

      If the hostage situation guaranteed that Carter couldn't be reelected, why didn't the Iraq war guarantee that Bush couldn't be reelected? The Iraq war was a much larger fuck-up by orders of magniuted. The public doesn't care if you fuck up. They care whether or not you swagger when you fuck up.

      --
      Give me Classic Slashdot or give me death!
    12. Re:Politics, still they don't get it by GodfatherofSoul · · Score: 2

      People consistently rate the last few Presidents among the best ever because they've got goldfish memories. For some reason, Reagan has be exalted on the Right for things he never did and never believed in.

      --
      I swear to God...I swear to God! That is NOT how you treat your human!
    13. Re:Politics, still they don't get it by RevDisk · · Score: 4, Informative

      I'm not sure why you were mod'd +5 Insightful. At the time, long range helicopter operations essentially did not exist. Because of the failure of Operation Eagle Claw, significantly more attention was paid to Special Operations aviation. 160th SOAR is one example.

      The military dropped the ball, not Carter. I read several books on the incident, for obvious reasons. Failures can often teach more than success, if one pays attention and learns from mistakes. Of the 8 aircraft, 2 returned due to navigation issues. One's hydraulics failed. So, the military aborted, which Carter approved. Then a helicopter ran into a C-130. These were RH-53s, flown by U.S. Marines off the aircraft carrier USS Nimitz. It was the Marines that essentially killed the mission. Not really their fault, no one had done that sort of thing before and it allowed the US Army to develop its own special forces aviation.

      And essentially, that's what Carter's failure did. USSOCOM now consists of squids, jarheads, grunts, and zoomies. And they do quite well these days. Read Eric L. Haney's "Inside Delta Force" book sometime. His portrayal of Desert One is what caused me to do my own research. And led me to understand the military failed President Carter, not the other way around.

    14. Re:Politics, still they don't get it by Runaway1956 · · Score: 2

      My premise was, you don't wave a magic wand, and create a ready unit for a special purpose.

      You go on to show that Delta Force was created after the fiasco in the desert, in anticipation of future requirements that might be similar.

      And - how long did it take to integrate Delta Force into a viable unit?

      I think that you misunderstood my point, then proceeded to make my point stronger for me.

      At that point in history, just about the only mechanized units that had ever campaigned anywhere near that region were World War Two units, and the Israeli Defense Force. (I realize, aircraft aren't mechanized, but they are mechanical in many respects)

      The job had never been done, and no one knew how to accomplish the mission. My statement, IF ANYONE could have done the job, it would have been the Marines. But, instead, a politician decided to put ALL the services in on the mission, which no one knew how to accomplish.

      That pretty much assured that the impossible mission would fail.

      Jimmy failed the military, by handing them an impossible mission, then requiring them to assemble a hodge-podge spur-of-the-moment team for that mission.

      --
      "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
    15. Re:Politics, still they don't get it by uniquename72 · · Score: 3, Insightful

      Obama is -- in nearly all of his policies and goals -- a Reagan Republican. The hagiography surrounding Reagan by people who disagree with nearly all of his policies is truly bizarre.

  6. keyword: desperate by Anonymous Coward · · Score: 5, Interesting

    If the advertiser is truly desperate, it may have been worth the gamble.

    Here, I interpret "desperate" as "likely to lose." They may have realized that the normal route (kissing babies, buying TV ads) wasn't going to work.

    If you're going to lose, gambling big makes sense. The downside is losing (and you were losing anyway). The upside is winning (and it is huge).

    I always wondered if this is why immigrant Americans seem to start so many businesses...they have little to lose while us native born folks with equal skills have decent jobs and houses and see no reason to risk all that. (I'm biased, I still prefer arguing with my son over homework to driving a fancy car).

    1. Re: keyword: desperate by cyborch · · Score: 3, Interesting

      Really? You are making this about immigrants? I am here on a H1B visa and if I lose my job then I will get deported within 24 hours. I will lose my house. I will lose my car. I will lose everything I worked for after I came to the states. You can start a business and fail and all you get is a bad credit score. If I start a business and fail I lose everything!

  7. Why would anyone be surprised by MikeLip · · Score: 5, Insightful

    It's just an indication that the sheer ignorance on the part of government of the use of the internet in general and social media in particular is world-wide. Hell, the people who dreamed up the idea probably think spam is a good mass marketing tool. Politicians are the same everywhere - disconnected and with a blind sense of entitlement.

  8. Not surprising ... by gstoddart · · Score: 3, Informative

    When Facebook started injecting "sponsored content" into the news feed, I started getting quite annoyed and letting the owners of that content know in my comments to their link.

    As much as Facebook wants to sell ads, if the people whose ads are there are getting angry comments, they might figure out that people don't want it.

    When you start injecting ads into things people can comment on, you might quickly discover the people those ads are being sent to don't give a crap about you and your product. These ads are intrusive enough that people notice them and don't like them.

    --
    Lost at C:>. Found at C.
    1. Re:Not surprising ... by X0563511 · · Score: 3, Interesting

      Suggested pages etc all get flagged as spam from my end. If I can't flag it, I will leave a nasty comment behind.

      There's a reason I adblock. Shove your product/service/whatever right up your ass sideways.

      --
      For large sets, this will be our guide even unto death, for the LORD will work for each type of data it is applied to...
  9. Opposing forces by QilessQi · · Score: 3, Insightful

    Advertising -- especially political advertising -- is about controlling the message.

    Social media is about allowing the message to be debated.

    If you want the market penetration of social media, fine. But unless you can disable commenting, you have to take the bad with the good.

    1. Re:Opposing forces by fuzzyfuzzyfungus · · Score: 2

      Advertising -- especially political advertising -- is about controlling the message.

      Social media is about allowing the message to be debated.

      If you want the market penetration of social media, fine. But unless you can disable commenting, you have to take the bad with the good.

      I wouldn't be so optimistic. The Chinese, for instance, have been doing considerable R&D on the problem of 'guiding' the conversation without pissing people off by banning the medium entirely. Here in the Land of the Free, we have fine people like HB Gary Federal working on 'Persona management software' for more efficient sock-puppetry.

      I'd assume that, with a little more polish, Facebook will soon offer not only Sponsored posts; but(for a small additional fee) 'curation' of responses to sponsored content. Positive responses will receive greater visibility, negative comments will be made less visible or culled.

    2. Re:Opposing forces by drinkypoo · · Score: 2

      The Chinese, for instance, have been doing considerable R&D on the problem of 'guiding' the conversation without pissing people off by banning the medium entirely.

      But they do that in all forms of media. If you write a poem which criticizes the government and your neighbor reads it and reports you, they'll haul you off for that if they need more kidneys that day. We have already established here on slashdot that adding "...on the internet" doesn't automatically change stuff. The Chinese people are used to being pushed around in all other areas of their lives, so pushing them around on the internet seems only natural.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  10. We shoot ourselves in the foot every day by Anonymous Coward · · Score: 2, Insightful

    We let two corrupt groups of people both offer up a corrupt person to be our representative, and we get to pick which one we hate the least.

  11. Opposite side of the country by EmperorOfCanada · · Score: 4, Insightful

    The BC government has done such a horrible PR job that I don't like them from the opposite side of the country. I detest the government here yet I can make a bigger list of reasons to hate the outgoing BC government starting with the Chinese miners.

    This just confirms a pet theory that government needs to be wide open to the people. The internet is helping yet the BC government has thought that they could do what they want and somehow retain power by creating their own reality. This is becoming harder and harder to do but backroom deals still abound in most governments. Quite simply governments should not be able to hide almost any information. When I mention this to government people they say No No No that would prevent us from doing what needs to be done; to which I reply it would prevent you from doing what people don't want you doing.

  12. What really sucks by Anonymous Coward · · Score: 2, Informative

    Is that American style "politics of hate" have taken root here in Canada, over the last decade or so.

    Arrragggh! Pee pee doo doo he is a bad president I am mad I have no job blargh a blag a fucking bloo.

  13. Re:I Wish by CanHasDIY · · Score: 3, Insightful

    I wish the U.S. President and U.S. Congress would use the same tactics so they and everybody else would see how much they are all hated.

    The problem: There's a world of difference between not knowing what people think of you, and not giving a rat's ass.

    --
    An enigma, wrapped in a riddle, shrouded in bacon and cheese
  14. Usenet was great too, before AOL by 140Mandak262Jamuna · · Score: 4, Insightful
    Usenet between 1989 and 1998 was gold. Despite flame wars in places like soc.men and soc.women, or soc.culture.indian / soc.culture.pakistan in general the quality of discussions were good. Quality of information unbiased or the bias of the poster was obvious. The "travel agents survey" of soc.culture.indian was gold to the PIGS. (Poor Indian Grad Students). When commercial ISPs were being discussed, many usenet users predicted the death of usenet. They were prescient. Usenet died under the weight of spam and shills.

    Early internet had so many review sites that gave relatively unbiased information while the established players like PC Mag was seen to be basically shills. Eventually those review sites died or became shills or got lost in the noise of shill sites. Reviews in Circuit City, Best Buy, Costco etc all started out decent and died due to shills. Amazon seems to be fighting a losing battle with the shills.

    Essentially the basic rule is this: If costs nothing to post a review or a message, expect to be overwhelmed by spam and shills. It is simply vendors adapting to the new medium. No way good samaritans would be able to keep up with the volume churned out by the vested interests and they will be lost in the noise. Bold prediction: Same fate will befall wikipedia, eventually.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
    1. Re:Usenet was great too, before AOL by rubycodez · · Score: 2

      still quality porn there too

  15. Re:clueless by mark-t · · Score: 4, Insightful

    This is in Canada.

    There's more than one "opposing party".

  16. Can't control the message by RogueWarrior65 · · Score: 4, Insightful

    This is the dangerous side to social media. Because you can't control the message, things can spin wildly out of control particularly if the numbers aren't extremely in your favor to begin with. If you're a small company with a small customer base, one negative comment, justified or not, can destroy you. A negative comment can quickly go viral and they you're completely borked. You have no legal recourse to punish the liars and set the record straight. If you have an enormous positive following, that works to your advantage because they will defend you when someone brings up a negative even if it is true.

  17. Information from a Resident by Anonymous Coward · · Score: 2, Insightful

    The party in government is basically selling off everything owned by the government to either private corporations or semi-independant authorities, (authorities which apparently aren't covered by freedom of information legislation), doesn't understand that it was private debt that created the financial crisis, not public, that it wasn't anything in Canada that created the financial crisis, etc. Despite calling themselves Liberal, they are basically Conservatives, (the actual BC Conversatives just have those too conservative to consider joining a party labeled Liberal).

  18. Revisionist BS by ThatsNotPudding · · Score: 2

    The October Surprise is why he lost, period. The fix was in, soon to be followed up with Iran-Contra as payment-in-kind for their win.

  19. Re:clueless by Capt.DrumkenBum · · Score: 2

    There is no one worth voting for.
    I live in BC.
    I can't vote for the Liberals, because they are massively corrupt, and incompetent. Plus the woman who suppodedly is "leading" them is incapable of leadership of any kind.
    I can't vote for the NDP, because the last time they were in power they fucked the economy so badly it took over a decade to recover, and their promises sound like they have learned nothing.
    I can't vote for the Greens because they are a bunch of NIMBY assholes who obstruct any and all progress.
    I can throw my vote away on an independant, but what is the point?
    Nobody left.

    I am going to start building my bunker.

    --
    If I were God, wouldn't I protect my churches from acts of me?