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Does Apple Need To Get Serious About Security?

An anonymous reader writes "An article at The Verge makes the case that Apple's development of its cloud services hasn't been accompanied by the necessary effort to ramp up security to match users' increasing levels of risk. As evidence, they use a recent (and very simple) security hole that allowed anyone to reset an Apple ID password with just a user's email address and birth date. Apple's initial response failed to fully stop the exploit, and then it took several days for them to fix the issue. 'A server-side attack on Apple's cloud could get customers' credit card numbers and addresses, device backups with their encryption keys — as well as contacts and Apple IDs — anonymously and in bulk. Those systems may be defended like a castle, but bandits have plenty of places to chip away at private information at the periphery: intercepting wireless location data, cracking the still-private protocols for services like FaceTime or iMessage, or imitating iTunes updates to install to take over a user's phone. There's nothing sexy about securing these systems. None of them contribute directly to Apple's bottom line. And when it came to securing a business netting it an estimated $2 billion each year, Apple locked the screen door and left the front door open, without asking anyone else to check that the house was safe.' The article also points out that many other cloud service providers have detailed privacy and security policies, and actively participate in developing best practices, whereas Apple's procedures are shrouded in the company's typical secrecy. The article comes alongside reports of a way for people to DDoS other users' iMessage box."

17 of 84 comments (clear)

  1. Apple will get serious when you do. by rtfa-troll · · Score: 5, Insightful

    Apple needs to get serious at the moment that it's customers care or at the moment someone put's legal liability on them and not a minute earlier. Given that the effect of Paris Hilton's phone getting hacked was to vastly increase the sales of the model, I don't think that's going to happen some time soon.

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    1. Re:Apple will get serious when you do. by BrokenHalo · · Score: 2

      ...customers don't take security seriously.

      Disregarding your jibe about Microsoft (because it's irrelevant and I don't care about them anyway), Apple and just about everybody else is in a bind. They need their services to be available to the individuals who have signed up for them. But those individuals are often too overloaded to take the trouble to use strong passwords and/or multi-factor authentication when available. Even if they do, there's always the risk of interception. At the same time, the service provider has to offer a means to reset credentials when they have been lost or potentially compromised, but users need to do a lot of work to keep track of all the things they've said to them in order to facilitate this.

      Sure, wallet systems can take some of the drudgery out of authentication, but these do nothing for you if the provider (or your computer/connection) is compromised.

      I know how I feel when I have had to recover signon credentials. The process is tedious, and it pisses me off. And if the service provider makes it too hard for me, it pisses me off even more, even to the extent that I might take my business (FWIW) elsewhere.

      I don't have much sympathy for any individual who gets bitten by a virus or phishing exercise, since that is largely a matter for education and common sense, but the service providers definitely need a better means of securing login credentials and user data.

    2. Re:Apple will get serious when you do. by martin-boundary · · Score: 2

      Apple needs to get serious at the moment that it's customers care or at the moment someone put's legal liability on them and not a minute earlier.

      It's too late by then. Security needs to be designed into a system from the start. You can't put it in within minutes of somebody wanting it.

      See Microsoft, they've been trying for decades to retrofit security into their systems, and failing. You think Apple's engineers are can do better?

  2. Re:The more a phone is Cracked by Chris+Mattern · · Score: 4, Insightful

    Of course it was. But the fact that "Paris Hilton uses it" meant immensely more to most people than "she got owned because it was absurdly easy to hack" demonstrates security is not something that matters at all to most of Apple's customers, and thus is not something that Apple feels a need to matter to them.

  3. how many security issues has apple had? by alen · · Score: 4, Insightful

    compared to everyone else?

    that journalist was one case. the article mentioned a lot of scary things, but no one has done any of it yet. and some of these services have been around for almost 2 years.

    1. Re:how many security issues has apple had? by jbolden · · Score: 3, Insightful

      Actually Microsoft NT started with a capability based system, not a permissions system which is vastly vastly more secure. The problem they realized very quickly was that end users couldn't handle capabilities, and their application ecosystem wasn't compatible with it. Internet Explorer being an serious example because at that point it was the default shell. So end users ended up granting almost unlimited capabilities to most applications. At that point Microsoft began introducing permissions...

      I'd say Microsoft's NT problems are a classic example of different parts of Microsoft fundamentally disagreeing about objectives, like security vs. backwards compatibility.

      ____

      Apple's initially had overlapping permissions systems: the BSD based one, the NeXT based one and the various applications one from the mess that was OpenStep's security. They had to introduce a fourth one for connectivity to Microsoft networks. They've unified them somewhat and added 2 more security modules based on capabilities but they had a tremendous mess.

      _____

      Arguably:
      Microsoft started further ahead but couldn't handle the conflicts between competing interests.
      Apple had a total mess but made better compromises.

      That is the opposite of what you were claiming.

  4. Who says they aren't? by hsmith · · Score: 5, Interesting

    the famed incident was more of a social engineering hack than anything else. Which, lets be fair, you can have the best security in the world, but humans are the biggest weaknesses in any real system.

    Security is a constantly evolving game - people are constantly developing exploits. Could Apple be better? Everyone can. Are they bad? I don't think they are horrible.

    Hell, how many people don't even have PIN screens setup on their phone. Most people just don't care at all.

    1. Re:Who says they aren't? by GNULinuxGuy · · Score: 2, Interesting

      I think most people just realize PINs are more hassle than they're worth. Having to enter them all the time while in public with people and CCTV cameras everywhere it's not exactly a secret number anymore.

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  5. Bullshit by Anonymous Coward · · Score: 3, Insightful

    Every single one of these "possible attacks" exists in nothing more than the submitters mind.

    "bandits have plenty of places to chip away at private information at the periphery: intercepting wireless location data, cracking the still-private protocols for services like FaceTime or iMessage, or imitating iTunes updates to install to take over a user's phone"

    None of these things are possible. FaceTime and iMessage are encrypted end-to-end. iTunes updates are signed. If you want to know how they work, buy a fucking disassembler. Until then, don't spout off bullshit, it just makes you sound like an ignoramus.

  6. Not quite true by gnasher719 · · Score: 4, Informative

    "Anybody could access ... with just AppleID and date of birth" is not true. You needed someone's AppleID, date of birth, _and_ the knowledge of a clever hack. As a reaction, Apple first shut down the site, then fixed the problem.

    The "social engineering hack" won't work anymore once you switch your AppleID to two factor authentication. The disadvantage is that if you lose two of (password, backup code, trusted device), Apple _cannot_ restore your account. It becomes unusable. The reason social engineering won't work is that even a proven genuine account owner cannot get help.

  7. Re:My Experience by Runaway1956 · · Score: 2

    Actually - there are few similarities between Apple and Microsoft. The two greatest similarities are market hype, and financial success. And, we might say that each has enjoyed something of a cult following, although the cults themselves are quite different.

    I would elaborate further, but I'd be typing for half the day if I ever got started. Especially since I would probably start googling for citations on some of it.

    But, you go ahead and believe that Apple and Microsoft are similar on security. Whatever . . .

    --
    "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
  8. Paris = sidekick by jbolden · · Score: 3, Informative

    Paris Hilton was a spokesperson for Danger's HipTop (Sidekick on T-Mobile). That was the phone that got hacked. And her endorsement of the phone was well known prior to the hacking. They had huge Hollywood parties and she appeared in public using the phone regularly.

    Apple wasn't involved.

  9. No Need to Worry by Trip6 · · Score: 3, Insightful

    Apple will be irrelevant soon.

    --
    I hate being bipolar; it's awesome!
  10. Re:The more a phone is Cracked by larry+bagina · · Score: 3, Funny

    Also, it was made by asians, so it thinks all white people look the same.

    --
    Do you even lift?

    These aren't the 'roids you're looking for.

  11. Re: My Experience by Nerdfest · · Score: 2

    Why can't both be true? The new CEO doesn't seem to have the same luck or marketing ability. Even if they were an innovative company, you frequently still need marketing and luck to really succeed.

  12. Re:The more a phone is Cracked by 93+Escort+Wagon · · Score: 4, Informative

    Of course it was. But the fact that "Paris Hilton uses it" meant immensely more to most people than "she got owned because it was absurdly easy to hack" demonstrates security is not something that matters at all to most of Apple's customers, and thus is not something that Apple feels a need to matter to them.

    Wait. When Paris Hilton's phone got hacked a number of years ago, it was a T-Mobile Sidekick.

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  13. Re:The more a phone is Cracked by oPless · · Score: 2

    Apple can Quattruple-AES-4096 encrypt the phone and close ALL Bugs including Jailbreak, if Paris uses "1234" as PIN, it won't matter (and i firmly belive that 1234 is too complex a password for her anyways...)

    And for most people it seems. Have you read: http://www.datagenetics.com/blog/september32012/ ?

    If your default locking mechanism recommends a four digit PIN code and you have no way (like a bank) of enforcing a retry limit since it is possible to do a memory clone of your device, who is to blame if the mechanism fails? The customer who used it as it seemed to be designed or the engineer who chose the mechanism? The person who just went to a shop and assumed that the system they bought was fit for being a personal mobile device or the engineer who failed to make it that way.

    iPhone has a 4 digit PIN, and full pass phrase, complete with timed lockout after multiple bad passwords, and with the option of wiping the device.
    A six digit PIN would be nice, but would probably be birth dates too hohum.

    Samsung has come up with ideas such as facial recognition.

    I thought that was cool too. But once I had fooled it with a (bad) photo of me displayed from my iPhone I decided that it was a terrible idea. I'm sure it would have problems with my habit of growing a beard and shaving it off every month or so too.

    It would be perfectly possible to sell an RFID bracelet with the phone and unlock when within a few CM of it.

    Yes, because RFID and NFC tokens can't be hacked, cloned or masqueraded as ... http://www.libnfc.org/ has a nice toolkit there.

    Those are the ideas I can come up with in three seconds of thinking each of which is better than a PIN code.

    And probably why you've not got a role in the IT security industry too, I'd wager?

    I agree with your assertion that short PINs are a terrible idea, but biometrics are worse.
    However, there's a huge gap between what a user will accept and what's accepted as good practice.
    Users will undoubtably choose the lazy option.