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Google Gets Consumer Service Ultimatum From German Consumer Groups

Posted by samzenpus on from the or-else dept.

An anonymous reader writes "Google received an ultimatum Thursday from German consumer organizations that want it to start answering questions from its users via email. The Federation of German Consumer Organizations (VZBV) has asked Google to sign an undertaking that it will provide customer service by responding individually to users questions sent by email, said Carola Elbrecht, VZBV's project manager for consumer rights in the digital world at the VZBV. Signing such a document would expose Google to fines if it breached the undertaking. On the other hand, said Elbrecht, 'If Google does not sign it, we're going to court.'"

2 of 351 comments (clear)

  1. ...fuck it... by Anonymous Coward · · Score: -1, Offtopic

    I am just going to sum up 50% of the comments so far.

    "'MURKA. Gurmunee aint got no rights to make their own laws. It dont say they could in the constitution of the U.S. of A. Dem Gurmun shud shuddup and just take the laws that we gives to them. Else maybe we needs to drop some freedom on them. MURKA."

  2. Re:You know... by wagnerrp · · Score: 0, Offtopic

    That's not racism. He was deriding your country, not your ethnicity.