Slashdot Mirror
UK Consumers Reporting Contactless Payment Errors
leathered writes "The BBC reports that some customers of UK retailer Marks and Spencer have reported that the store's contactless payment terminals have debited their cards despite being in their bags or pockets, sometimes paying twice when they have used another payment method. The cards are supposed to work only when the card comes within 4cm of the terminal. Customers of fast-food chain Pret a Manger have been reporting similar problems, and in both cases cited the customers weren't even aware they had been issued with NFC-enabled cards by their bank."
Who would've thought that it's a bad idea?
And I will just repeat what I said when they first came out- why do we need this? Swiping a card is not difficult nor time consuming. Yet contactless is more expensive, more complex, and has remote "skimming" possible issues. It is far enough distance to be potentially dangerous, but not enough to be REALLY convenient (like leaving it in your pocket or purse). Meanwhile, the only problem with the old [card] tech has been reliance on magnetic strips that can and do wear out or get erased. So replace them with invisible IR barcodes or something. Or maybe *contact-full* chips that require touching something.
It reminds me of the phone pay-with-phone thing. I have to carry a wallet anyway for ID and other important documents (and yes, cash, which is the ultimate fall-back and non-tracking/anonymous payment method). Yes, I will also carry my phone. So it is somehow faster and more convenient to take my phone out of my holster, turn it "on", unlock it, launch a payment app, enter some stuff, position it correctly on a terminal, press some confirmation keys, turn it back off, and put it back into its holster. That is faster?
Yet we still don't address the MAIN problem with [credit] cards [at least in the USA]- the lack of confidential PIN codes to secure them from unauthorized use- and all us consumers are paying for that. At least I have noticed gas pumps and some other devices asking me for my zip code.... better than nothing I suppose.