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Ask Slashdot: Why Do Firms Leak Personal Details In Plain Text?

An anonymous reader writes "Having entered my personal details (full real name, home address) to websites with an 'https://' prefix in order to purchase goods, I am still being sent emails from companies (or their agents) which include, in plain text, those same details I have entered over a secure connection. These are often companies which are very keen to tell you how much they value your privacy and how they will not pass your details on to third parties. What recourse does one have to tell them to desist from such behaviour whilst still doing business with them if their products are otherwise desirable? I email the relevant IT team as a matter of course to tell them it's not appropriate (mostly to no avail), but is there any legislation — in any territory — which addresses this?"

3 of 252 comments (clear)

  1. depends by bloodhawk · · Score: 5, Interesting

    It really comes down to what their privacy policy says, the country you are in and if they claim they do not share any information with 3rd parties and you were smart enough to use separate email addresses or unique identifying information so you can show the information had to originate with them then in many countries there definitely are legal avenues you can follow. But for the most part you are shit out of luck, find someone else to deal with. I started creating unqiue information that I can easily map to individual sites so I will know who is fucking me over whenever I register somewhere.

  2. Re:Name and address? by Zontar+The+Mindless · · Score: 5, Interesting

    I am sure that the incredible fucktards at Air China who sent recently sent me a flight confirmation would like to know that.

    It contained my full legal name, home address, and phone numbers. This does not bother me so much, as this is Sweden where most information of this sort is considered public knowledge. Want to know how much my flat is worth and what I paid for it? Did I pay taxes last year, and if so, how much? Feel free to hop on over to Skatteverket and file an info request.

    The email also contained this:

    Identifying document: US Passport
    Identifying document number: #XXXXXX
    Identifying document valid until: xxxx2020

    Until 3 days ago, as I have not yet actually used this passport for travel, the only people on Earth who knew this number were me, the US Dept of State, and the Swedish Migration Bureau. Now who the fuck knows. Who THE FUCK knows.

    And my girlfriend cannot understand why I threw a fit over this, or why I am talking about legal options.

    --
    Il n'y a pas de Planet B.
  3. Re:Name and address? by Bing+Tsher+E · · Score: 5, Interesting

    The Government could fix the whole SSN issue by doing something direct and simple.

    Publish all SSN's in a big directory.

    They were never intended to be 'secret numbers' that would be used to validate anybody's identity. They were registration numbers for the Social Security System.

    Publishing them ALL would force businesses and organizations to come up with real 'secure identifiers.'