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Immigration Reform May Spur Software Robotics
dcblogs writes "The Senate's immigration bill may force the large offshore outsourcing firms to reduce their use of H-1B visa-holding staff, forcing them to hire more local workers and raising their costs. But one large Indian firm, Infosys, will try to offset cost increases with software robotics. Infosys recently announced a partnership with IPsoft, a New York-based provider of autonomic IT services. With IPsoft's tools, work that is now done by human beings, mostly Level 1 support, could be done by a software machine. Infosys says that IPsoft tools can 'reduce human intervention.' More colorfully, Chandrashekar Kakal, global head of Infosys's business IT services, told the Times of India, that 'what robotics did for the auto assembly line, we are now doing for the IT engineering line.' James Slaby, a research director of HFS Research who has been following the use of autonomics closely, wrote in a recent report that the IPsoft partnership may help Infosys 'reap fatter margins by augmenting and replacing expensive, human IT support engineers with cheaper, more accurate, efficient automated processes,' and by improving service delivery."
Judging from the summary, they're looking to replace support more than production. I'm pretty sure this isn't a new idea... all you need is a cassette tape playing "Have you tried turning it off and on again" on a loop.
Yes, but will "shibboleet" still work?
go away, I have replaced you with a shell script. A small one.
Who holds the copyright on that phrase?
I first thought of Edison, but then it occurred to me that this was actually Tesla's approach...
Ezekiel 23:20
At our office we use software hardware. It really saves on the hardware hardware costs.
"When information is power, privacy is freedom" - Jah-Wren Ryel