Zynga Puts Random Stranger In Customer Support Role

An anonymous reader writes "A server error has meant that for the past few months, a man not associated in any way with social gaming powerhouse Zynga has been getting customer support emails. When Zynga failed to return his messages, he started replying to the customers himself. Hilariously." Sadly (though perhaps some of his correspondents would disagree), the glitch has now been fixed.

Comments

Re:Souds like a dick move

[mark-t]

Not replying at all wouldn't have cost him any time at all. He made a deliberate choice to misrepresent himself as somebody who worked for Zynga the moment he replied to one of those emails when he had already confirmed they were not actually intended for him. The fact that Zynga did not correct the issue no more gave him permission for him to misrepresent himself as a Zynga employee than a tax rebate in your favor that does not get corrected even after you tell them about it entitles you to spend that extra money.

Being a dick and laughing at somebody else who might not happen to know as much as you simply because of their ignorance is... well... just that: being a dick.