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Tech Companies Looking Into Sarcasm Detection

Nerval's Lobster writes "Now here's the greatest thing ever: French tech firm Spotter has apparently devised an analytics platform capable of identifying sarcastic comments, according to the BBC. Spotter's platform scans social media and other sources to create reputation reports for clients such as the EU Commission and Air France. As with most analytics packages that determine popular sentiment, the software parses semantics, heuristics and linguistics. However, automated data-analytics systems often have a difficult time with some of the more nuanced elements of human speech, such as sarcasm and irony — an issue that Spotter has apparently overcome to some degree, although company executives admit that their solution isn't perfect. (Duh.) Spotter isn't alone: IBM, Salesforce, and other IT vendors are hard at work on analytics software that can more perfectly determine when you're mouthing off, you little punks. In theory, sarcasm detection can help with customer service, and judging how well products are doing on the open market... and we all know it's going to work perfectly, right? Nothing could possibly go wrong with automated platforms built to assess the nuances of human speech."

2 of 167 comments (clear)

  1. Yeah... by ackthpt · · Score: 5, Funny

    Like that's going to work.

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    A feeling of having made the same mistake before: Deja Foobar
  2. Re:Great! by plover · · Score: 5, Interesting

    The problem comes with professional violators of Poe's Law, such as Stephen Colbert's character, "Steven Colbert of the Colbert Report". He's a parody of every right wing nut job talk show host. His schtick is to take a right-wing agenda item and push it beyond its obvious short term benefits to its logical but socially detrimental conclusion, where he continues to defend it even more vigorously using Republican platform talking points, ad hominem attacks, and every other logical fallacy he can throw at it. He does this consistently without ever breaking character. And he has a flock of brilliant writers who are able to help him pull this off night after night.

    As a matter of fact, he is so consistent that he was mistaken for an actual right wing comedian, and was invited to speak at the White House Correspondent's Dinner in 2006 where he lampooned George W. Bush to his face for fifteen straight minutes. Very few of the faithful present laughed at the routine. President Bush turned red almost from the get-go, politely grimaced out a smile, sat through the entire speech, and left the stage immediately after Colbert finished. I have no doubt that heads rolled within five minutes. ( My favorite joke from the event went something like, " 'Those naysayers claim that this administration is just rearranging the deck chairs on the Titanic.' That is a terrible metaphor. This administration is not sinking. This administration is soaring! If anything, they are rearranging the deck chairs on the Hindenburg!" )

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    John