How To Stop AT&T From Selling Your Private Data To Advertisers
An anonymous reader writes "AT&T is ready to follow in its rivals' footsteps and begin selling the private usage data it collects from its subscribers' phones to advertisers. The data in question is anonymized, according to AT&T, but it includes very sensitive information such as customers' locations, Web browsing history, mobile app usage and more. Privacy is something of a hot button issue right now, so it is likely that a number of AT&T subscribers would prefer to not have their private data sold to advertisers. Luckily, there is a fast and easy way to opt out of AT&T's 'External Marketing and Analytics Reporting' program."
perhaps the customers should sue to get their property returned
Don't use ATT
Molotov cocktails.
I don't even have a cellphone, you insensitive clods!
Well, this is /was going on.
I found that trying to find an article from the 90's (I think it was in the WSJ) about one man who tried to do just that - sue to get his personal information from the marketing firms - I think his strategy was to sue for monetary damages. IIRC/
The marketing people say that an individual's information isn't worth much but a list of thousands or millions of people is worth quite a bit.
Anyway, it's 2013 and the marketing industry (personal data industry) is as big and strong as ever.
Let's face it, all some big corp has to do is have their lobbyists go to Washington, spread some "gifts" around, and just whine how "it'll hurt their business" and America.
We NEED privacy laws like in Europe. We have this lop sided balance of power in this country.
hmmm... is this the password that by default if you've never set it is set to the 1st 4 digits of your Social Security Number, like it is for Bell South? and how many retries are you allowed on the login? it's not 9,999 is it? and what are the first 3 digits of a SSN? why that'll be the area you were born, which probably closely match with the area code of the telephone number. that just leaves 2 digits left to guess...
What's the difference between NSA Domestic Content and NSA Business Records?
I can see it in the leaks, there are 3 processes for getting data into the Stasibase, Domestic Content, Business Records, and Foreign Content. I assume any data that can be bought is classed as 'Business Records' and not subject to the protections of Domestic Content? Yes/No?
So AT&T making data available for sale, also makes it available as Business Content ? Is that right? Removing any protections on Domestic Content?
I couldn't log in through the proffered http://www.att.com/cmpchoice link.
Another way in is through the standard payments portal. Once logged in there, you can go to Profile -> Account & User Information -> Marketing Preferences. This lets you opt out of direct marketing that they send to you. (Might as well take care of that while you're in there.) At the very bottom, below the buttons, is a link to "Update your privacy choices for External Marketing & Analytics reports" (which is the same cmpchoice link as above). Clicking it bypasses the login page since you're already authenticated.
Use my userscript to add story images to Slashdot. There's no going back.
Thank you. This is confirmation your choices have been set.
Review Your Privacy Choices
If you want to change your policy preferences for a different account, log out of this account and log in using that account.
Feel free to print this confirmation for your records.
I was just thinking of switching to AT&T. Not anymore.
"The data in question is anonymized, according to AT&T, but it includes very sensitive information such as customers' locations, Web browsing history, mobile app usage and more."
We have known for years now that there is no such thing as "anonymized" data. I found out the other day that somebody actually built a browser for viewing so-called "anonymous" data from the AOL data release some years ago.
Generally, all it takes is a little sleuthing, and all that "anonymous" data becomes anything but.
We need a law. Seriously... if you know me I am not someone who would normally say that. But we need better privacy laws in this country. The Constitutional guarantee of privacy (and yes, before you argue, SCOTUS said it does exist) simply seems to have been falling on deaf ears.
I'm pretty sure some of the tiny letter stuff on your contract says that by signing the contract you give them full permission to do whatever they want with all the data they collect from you.
Thank you, that worked nicely.
I also unchecked all the direct marketing links, was a bit annoyed to find the 'text messaging' box was checked again when I went back to the page! Finally took on the second try. Verify they really did what you asked!
Of course, there is no way for a former customer to opt-out, is there?
My number originated with Verizon; was then ported to AT and then to Sprint.
It looks like I am hosed in this escapade since AT&T has previously told me that I cannot change options because I am no longer a subscriber/customer.
... I could get Lincoln's buddies to stop reading my telegrams!
Is it possible with any arbitrary smartphone to buy a prepaid anonymous SIM card and use that so that there is no direct tie between the card and a personal identity? Obviously one would still have to be careful not to disclose that in other ways, but it would make their job harder.
You don't think large advertising companies have some automated way of taking a GPS location, converting that to an address, then using public records to look up the owner of the property?
Give me a month of a homeowner's GPS data and access to public records, and I can write a program that will determine exactly who they are with a relatively high degree of certainty.
> I couldn't log in through the proffered http://www.att.com/cmpchoice [att.com] link.
Niether could I, and the URL I usually use (http://www.wireless.att.com/) has been taken down. I just talked to 611, and they verified it. I guess they're hoping most people that try to opt-out will give-up since they shut-off their servers.
Actually AT&T is a nightmare of never ending BS of privacy violation. Try and and follow their privacy settings help on their web stie: dead links, wrong information. agents that know nothing about the way privacy settings work. For example cmpchoice works for me which is different from that way I did it before through my web mail, About Ads link, but it's actually a different privacy setting, who knows how many settings there actually are to turn privacy violation completely off. The Marketing preferences is different and I couldn't get to it the way listed above.
The most frustrating thing is even if you opt out you don't know what your opting out of, you don't know if it's for all your accounts, whether it's just on the local machine (they make reference to cookie based security) and call ATT and you don't get information from them their agents because they just don't know. They are a truly evil company when it comes to privacy. Their method is to make it so complicated and confusing and have such poor information on how to do it and what it's actually doing that people just give up. I would leave ATT but it's a hassle and the next company will probably eventually just as bad.
actually, for slashdot it was a breath of fresh ass... i mean air :)
Switch carriers.
Complaining will avail you nothing. Ditto, the link referenced in TFS which just points the user to an "opt-out" page which will probably be just about as effective as those handy "unsubscribe" links you get in all that spam email. The only way you can stop your ISP from selling your data is to (attempt to) prevent them from having it in the first place. In other words, tunnel through a VPN and make sure you block any trackers you come across along the way.