Slashdot Mirror

← Back to Stories (view on slashdot.org)

How To Stop AT&T From Selling Your Private Data To Advertisers

Posted by Soulskill on from the step-one-don't-let-them-have-any-private-data dept.

An anonymous reader writes "AT&T is ready to follow in its rivals' footsteps and begin selling the private usage data it collects from its subscribers' phones to advertisers. The data in question is anonymized, according to AT&T, but it includes very sensitive information such as customers' locations, Web browsing history, mobile app usage and more. Privacy is something of a hot button issue right now, so it is likely that a number of AT&T subscribers would prefer to not have their private data sold to advertisers. Luckily, there is a fast and easy way to opt out of AT&T's 'External Marketing and Analytics Reporting' program."

6 of 88 comments (clear)

  1. log in with telephone number and password... by lkcl · · Score: 4, Interesting

    hmmm... is this the password that by default if you've never set it is set to the 1st 4 digits of your Social Security Number, like it is for Bell South? and how many retries are you allowed on the login? it's not 9,999 is it? and what are the first 3 digits of a SSN? why that'll be the area you were born, which probably closely match with the area code of the telephone number. that just leaves 2 digits left to guess...

  2. Can't log on? Here's another way in by Khopesh · · Score: 5, Informative

    I couldn't log in through the proffered http://www.att.com/cmpchoice link.

    Another way in is through the standard payments portal. Once logged in there, you can go to Profile -> Account & User Information -> Marketing Preferences. This lets you opt out of direct marketing that they send to you. (Might as well take care of that while you're in there.) At the very bottom, below the buttons, is a link to "Update your privacy choices for External Marketing & Analytics reports" (which is the same cmpchoice link as above). Clicking it bypasses the login page since you're already authenticated.

    --
    Use my userscript to add story images to Slashdot. There's no going back.
  3. No Such Thing by Jane+Q.+Public · · Score: 5, Insightful

    "The data in question is anonymized, according to AT&T, but it includes very sensitive information such as customers' locations, Web browsing history, mobile app usage and more."

    We have known for years now that there is no such thing as "anonymized" data. I found out the other day that somebody actually built a browser for viewing so-called "anonymous" data from the AOL data release some years ago.

    Generally, all it takes is a little sleuthing, and all that "anonymous" data becomes anything but.

    We need a law. Seriously... if you know me I am not someone who would normally say that. But we need better privacy laws in this country. The Constitutional guarantee of privacy (and yes, before you argue, SCOTUS said it does exist) simply seems to have been falling on deaf ears.

    1. Re:No Such Thing by MacTO · · Score: 4, Insightful

      We needed laws that guaranteed customer privacy years ago. Unfortunately, it is far too late for those laws to be meaningful since businesses have found ways to generate revenues from customer data and they're not going to let go of that easily.

      At the very least, businesses will find loopholes in these laws. The most basic one is described in the summary: data is anonymized. From this perspective, businesses will claim that the data is property of their company and the anonymization process provides sufficient guarantees of privacy. The fact that it is possible to trace this data back to individual users would be beyond the scope of laws that most governments are willing to create simply because the businesses are, in a way, correct. Data with personally identifying information stripped is a product of the business because it is generated as a part of the businesses operations using the businesses infrastructure.

      Another possibility is to ship the data out of country, where customers are unlikely to be protected by privacy laws. Even if that country has privacy laws itself, it probably won't cover foreign citizens. Even if it did cover foreign citizens, it would be difficult for them to sue the appropriate entity in the appropriate jurisdiction.

      At the end of the day, it is best to assume that anything we do that involves a third party simply isn't private. In a sense, it even makes sense. We don't assume that our actions in a shopping mall are private since we are sharing that space with other people. Why should electrons passing over wires (or, in this case, RF spectrum) owned by a telecommunications company be any different? The same goes when we invite someone into our home. Even friends can gossip after all.

      I love the idea of privacy. I also recognize that it is difficult to protect. That is especially true when someone can benefit from violating your privacy. Since the threshold for privacy has been lowered incredibly far in recent years, I suspect that we will never be able to get it back. Such are the perils of leaping before you look: upon insisting upon an unregulated medium before understanding why prior media were regulated.

  4. Read the contract. by csumpi · · Score: 4, Insightful

    I'm pretty sure some of the tiny letter stuff on your contract says that by signing the contract you give them full permission to do whatever they want with all the data they collect from you.

    1. Re:Read the contract. by black6host · · Score: 4, Informative

      If the GP is referring to Straight Talk, you get unlimited everything (USA only) for 45.00/mo. Calls, texts, data etc. I've been using them for over a year and it's been fine for me. Plus, they use Verizon's towers so the coverage is excellent.

      Not in any way associated with them. I just use their service. I've got friends paying 60.00 plus a month for something like 700 minutes and that's on a dumb phone, very limited data. Why? The options are worth checking out......