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Retail Stores Plan Elaborate Ways To Track You

Velcroman1 writes "Retailers are experimenting with a variety of new ways to track you, so that when you pick up a shirt, you might get a message about the matching shorts. Or pick up golf shoes at a sports store and you see a discount for a new set of clubs. New technologies like magnetic field detection, Bluetooth Low Energy, sonic pulses, and even transmissions from the in-store lights can tell when you enter a store, where you go, and how you shop. Just last year, tracking was only accurate within 100 feet. Starting this year, they can track within a few feet. ByteLight makes the lighting tech, which transmits a unique signal that the camera in your phone can read. The store can then track your location within about 3 feet — and it's already in use at the Museum of Science in Boston."

6 of 195 comments (clear)

  1. Shopping for clothes . . . by PolygamousRanchKid+ · · Score: 5, Funny

    "Are you looking for something in particular, sir . . . ?"

    "Yeah, you got any tinfoil clothes . . . ?"

    --
    Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
  2. Minority Report by jamstar7 · · Score: 4, Interesting

    Sounds like that movie, Minority Report, when Tom Cruise went into that store with his new eyes and the hologram asked him "How are those Dockers working out for you?

    --
    Understanding the scope of the problem is the first step on the path to true panic.
  3. Yet another sensationalist summary by Anonymous Coward · · Score: 5, Informative

    Yay, more hype and wank trying to whip up the /. crowd into a frenzy.

    According to TFA (yeah, I read it, suck me) all the things listed here are features of a store-wide network that interfaces with an app on your smartphone. Yes, that's right, you have to manually add an app to your phone for these establishments in order for any of this 'tracking' to work. An app whose primary function is delivering ads and coupons to you.

    Seriously, aren't things already bad enough with the whole NSA thing? Is fear mongering and just plain making shit up really necessary?

    [captcha: congress]

  4. Re:Going to the leave the phone at home by icebike · · Score: 5, Insightful

    Shopping will be an event to put on facial makeup. Black lines for beneath the eyes and above the eyebrows (I think a tube of black lipstick will do nicely).

    Why inconvenience yourself by leaving your phone at home, when you can just avoid those store that use this tech?

    If I get a text message when I walk into a store I will never set foot in that store again. There are plenty of on-line
    shops that sell the same thing. I don't like busybody sales clerks hovering over my shoulder while I shop and I sure
    as hell don't expect to put up with some computer doing the same thing.

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    Sig Battery depleted. Reverting to safe mode.
  5. Sensationalist Fox News Story by guttentag · · Score: 4, Informative

    The summary is incorrect. The story is about retailers tracking customers who are running the retailer's app while shopping in the store so they can suggest related items. The article even leads off with a ridiculous photo of someone holding an iPad mini and looking at a listing for the item on the shelf. When was the last time you saw someone walking around a store with an iPad in their hand?

    In theory, if you're downloading the retailer's app and using it in their store on your phone, you are looking for "something extra" from the retailer. What they're talking about here is the app acting as a salesperson, noting where you are in the store and possibly what you might be looking at to suggest items you might want. It's a gimmick, though. The app may know where you are within a few feet, but it doesn't know what item you have in your hand, so it can't properly suggest products based on what you're about to buy while you're still in the store. All it can do is say "I see you're by the polo shirt table... want two of these? We'll give you a coupon for two for $20." This is no more effective than putting a dead tree sign on the table that says "polo shirts: 2 for $20." Dead trees are cheaper, and everyone can see them, resulting in more sales than limiting your promotion to the <1% of customers who are walking through your store running your app and paying attention to it.

    The way to make it somewhat more effective would be to tie it into what safeway is doing, where they keep track of everything you buy with your Safeway card and the highest prices you've historically been willing to pay for those items. Then they offer you a discount based on what they know your threshold is... and they offer the person 10 feet away from you a deeper discount on the same item because they see that she only buys the item when it's below a certain price. That systematic price discrimination is the greater concern, but the article doesn't mention that because the author doesn't get it.

  6. Interesting Submitter by guttentag · · Score: 5, Interesting

    The submitter, Velcroman1, has submitted hundreds of stories since October 2009, all of which link to Foxnews.com, but only five comments in the last two years... just one this year so far.

    Even more interesting is that stories submitted by MarkWhittington come up on Velcroman1's slashdot page as if they were Velcroman1's submissions... If you look at MarkWhittington's slashdot page, all of his submissions link to his own articles or opinion pieces on voices.yahoo.com or examiner.com. ALL of them. And also no comments. MarkWhittington apparently contributes his own content to these sites as a freelancer and submits them to slashdot to drive traffic.

    On page 2 of Velcroman1's slashdot profile Nerval's Lobster (nkolakowski@slashdotmedia.com, nkolakowski@geek.net) submissions start to show up. We've already established that Nerval's Lobster is Nick Kolakowski, a slashdot employee submitting paid content as user-submitted stories...

    It would be interesting to see what percentage of published slashdot stories are genuinely submitted by people who have no financial interest in the submission.