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Xerox Confirms To David Kriesel Number Mangling Occuring On Factory Settings
An anonymous reader writes with a followup to last week's report that certain Xerox scanners and copiers could alter numbers as they scanned documents: "In the second Xerox press statement, Rick Dastin, Vice President at Xerox Corporation, stated: 'You will not see a character substitution issue when scanning with the factory default settings.' In contrast, David Kriesel, who brought up the issue in the first place, was able to replicate the issue with the very same factory settings. This might be a serious problem now. Not only does the problem occur using default settings and everyone may be affected, additionally, their press statements may have misled customers. Xerox replicated the issue by following Kriesel's instructions, later confirming it to Kriesel. Whole image segments seem to be copied around the scanned data. There is also a new Xerox statement out now."
Swapping numbers while copying may seem like bizarre behavior for a copier, but In comments on the previous posting, several readers pointed out that Xerox was aware of the problem, and acknowledged it in the machine's documentation; the software updates promised should be welcome news to anyone who expects a copier to faithfully reproduce important numbers.
The old analog process had nowhere to put the scanned image except onto another piece of paper. This is about scanning and performing bad lossy compression on the scanned documents badly, not copying. Copying is still high quality.