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Inside the Decision To Shut Down Silent Mail

Trailrunner7 writes with this snippet from ThreatPost:: "Silent Circle's decision to shut down its Silent Mail email service may have come quickly yesterday, and the timing of the announcement admittedly was prompted by Lavabit's decision to suspend operations hours before. But the seeds for this decision may have been sown long before Edward Snowden, who reportedly used Lavabit as a secure email provider, was a household name and NSA warrants for customer data were known costs of doing business. ... 'When we saw the Lavabit announcement, the thing we were worrying about had happened, and it had happened to somebody else. It was very difficult to not think I'm next,' Callas said. 'I had been discussing with Phil [founder and PGP developer Phil Zimmerman] over dinner the night before, should we be doing this and what the timing should be. I was looking at it from point that I want to be a responsible service provider and not leave users in a lurch. [The Lavabit announcement] told me I have to start moving on it now.'"

31 of 182 comments (clear)

  1. The Government Wins by EmagGeek · · Score: 5, Insightful

    This is called "oppression," when you live in fear of being the "next" target of government "scrutiny."

    1. Re:The Government Wins by Mitreya · · Score: 4, Interesting

      This is called "oppression," when you live in fear of being the "next" target of government "scrutiny."

      And what is the name for all of the businesses who just merrily went along with government requests? Apparently all of the big companies fought very little (if at all)

    2. Re:The Government Wins by Anonymous Coward · · Score: 4, Insightful
    3. Re:The Government Wins by bill_mcgonigle · · Score: 5, Informative

      And what is the name for all of the businesses who just merrily went along with government requests?

      Corporations. They make fascism much easier to implement. An out of control judiciary provides the nudges necessary to force most businesses to adopt a corporate form.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    4. Re:The Government Wins by JaredOfEuropa · · Score: 5, Insightful

      And apparently some did, and paid the price.

      Protecting the privacy of citizens should include (or even start with) protecting that privacy from governmental prying eyes. If a company is not obliged by law to comply with a request for information, they should be forbidden, by law, to comply.

      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
    5. Re:The Government Wins by The1stImmortal · · Score: 4, Interesting

      I think the blame on companies is rooted in the idea that big business will spend insane amounts of effort on avoiding taxation, or lobbying to make legal conditions more favorable to them, but then appears to resist very little when government agencies attempt to intrude on their customers (or users') privacy.

      Of course, it kinda makes sense. Whilst a government might be actively hostile towards its people, big business tends to view customers/consumers/users more like cattle - dispassionately and as disposable.

      In that light, companies that do tend to try to fight for their users (eg, a certain micro-blogging company) seem even more virtuous by comparison.

    6. Re:The Government Wins by bfandreas · · Score: 4, Insightful

      And what is the name for all of the businesses who just merrily went along with government requests?

      Corporations. They make fascism much easier to implement. An out of control judiciary provides the nudges necessary to force most businesses to adopt a corporate form.

      They so often use wishy-washy tools to convict people it beggars belief. WTF is mail/wire fraud? WTF is obstruction of justice? The Book doesn't clearly tell. And if they find you talked to somebody about this then they'll slap conspiracy on top of it. The general strategy seems to be to slap charge upon charge upon charge onto those cases in the hope that something might stick. And this is usually when juries will pronounce somebody guilty of a couple of the dozens of charges and send somebody into the slammer for things that are hard to understand. It also doesn't help that judges tend to be former DAs. Or that DAs use plea bargains to bully somebody to bear witness against their main mark.

      Also don't the Feds still pay corporate whistleblowers a percentage of the fines? A couple of years back I read of a guy who got 40 Megabucks for this.

      As a private person I'd be much more afraid of the DOJ than some faceless corp.

      --
      20 minutes into the future
  2. Re:American hi-tech has a significant ethics probl by Anonymous Coward · · Score: 5, Insightful

    I don't think there is any money directly attached. It's more of a threatened 'if you don't comply we throw you and your employees in jail' thing. Not sure how that would work out in a real world courtroom (I'd like to assume it would make it to court including a jury), but the companies likely don't want to chance it. Can't say I blame them in this case- it's looking like McCarthyism (http://en.wikipedia.org/wiki/Mcarthyism) all over again. Sorry for the rusty geek skills.

  3. PGP does not run on mobile devices by prz · · Score: 5, Informative

    We never liked the choices available for secure email for mobile devices, because no email client with PGP encryption was available for smartphones. Instead, we had to install PGP Universal, which is a server-based version of PGP, designed for enterprise environments, which does the PGP encryption and decryption on the server, with PGP private keys stored on the server. Not a good architecture for consumers in today's climate. We strongly preferred to do PGP on the client side, but we were a long way from having a PGP client for mobile devices. And even if we had a PGP client, we would still be stuck with email metadata exposure on the servers, even with the message body encrypted. That's why we were unhappy with Silent Mail, and why we were discussing a phaseout for some weeks before these events. The Lavabit event made it clear we could not put it off any longer. --Phil Zimmermann (spelled with two Ns)

    1. Re:PGP does not run on mobile devices by Anonymous Coward · · Score: 5, Insightful

      Secure email on mobile phones is not going to happen. The host is compromised.

    2. Re:PGP does not run on mobile devices by bill_mcgonigle · · Score: 4, Insightful

      The host is compromised.

      This is a good point. Dare I enter my GPG passphrase on a Droid, when Motorola is uploading some fraction of what I do to its servers in the background?

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  4. Because... by Anonymous Coward · · Score: 5, Informative

    US businesses are run under US laws even if they are outside the US. This is related to that whole 'you can't bribery, even in countries where that's the norm' thing others have talked about in previous article's comments.

    Basically in order to, as a US citizen, move your business abroad (without serious lobbying power) and forgoe the aforementioned issues, you're need to:
    A. Reincorporate the business in a foreign nation.
    B. Get your customer data transferred to the foreign nation without running afoul of US law.
    C. Not have US citizens who are on the board/in key positions intimidated through legal or extralegal means to provide governmental access to the information.

    Given that Zimmerman is one of the members of this particular company, and went through the predecessors to this with PGP, I'm pretty sure he's well aware of the legal ramifications both domestic and abroad at relocating his business.

  5. Re:Why not move? by rudy_wayne · · Score: 4, Interesting

    Instead of shutting these services down...why not move them outside of US control...you know...a different country.

    Name a country that won't turn over whatever information the U.S. government asks for and you'll most likely name a country where the government is worse than the U.S.

  6. Re:Why not move? by CaymanIslandCarpedie · · Score: 5, Insightful

    To reliably do this, they must move themselves and have a self-hosted solution. If you host your data with anyone else you need to believe they value your data more than the money to be made from it or you are worth the head-ache of annoyingly trying to protect it from government agencies.

    Over the last 10 years from time to time people within my company (which highly depends on privacy) have suggested hosting our servers/services with external hosting providers/cloud solutions. Every time I refuse. Their arguments are valid. It could be cheaper. It removes the hosting burden. These large providers are experts and could have better security. Even all of that being true the overriding truth as I see it is even though they may be better, cheaper, etc I can promise you we care about our data more than they will. FBI raids a data center for someone elses server and grabs our with it? Sorry, it was the FBIs fault! Any business reality makes handing over our data a legal requirement or just more convenient legally? Sorry we had to!

    The last few months revelations just confirm what I've always known. If security and privacy are your business and you take it seriously, you had better be hosting it yourself. Google may have better technical experts than you, but I promise the people who actually make decisions internally care more about your data and will fight for it more when you host internally.

    --
    "reality has a well-known liberal bias" - Steven Colbert
  7. Re:American hi-tech has a significant ethics probl by Nerdfest · · Score: 5, Insightful

    There's negligible money in complying with these (illegal) 'requests' fro data. Why spread FUD? If you want to do something about it, fix the damn US government. Personally,I'm still surprised a few of those companies haven't moved to Canada.

  8. Re: American hi-tech has a significant ethics prob by HiThere · · Score: 4, Insightful

    1) Actually the number of people who have access to it is over a million, so this requirement is satisfied.
    2) EVERYBODY is a reasonable suspect, so this requirement is satisfied.
    3) Terrorism is defined by the law in such a way that hiding what you are doing is plausible grounds for suspicion of terrorism, so this requirement is satisfied.

    Aren't you glad you're cool with mass survielance.

    --

    I think we've pushed this "anyone can grow up to be president" thing too far.
  9. Re:American hi-tech has a significant ethics probl by gl4ss · · Score: 4, Insightful

    I don't think there is any money directly attached. It's more of a threatened 'if you don't comply we throw you and your employees in jail' thing. Not sure how that would work out in a real world courtroom (I'd like to assume it would make it to court including a jury), but the companies likely don't want to chance it. Can't say I blame them in this case- it's looking like McCarthyism (http://en.wikipedia.org/wiki/Mcarthyism) all over again. Sorry for the rusty geek skills.

    sure there is money involved for the taps. it's not an extra tax. of course this applies only to the ~5 biggest service providers of nsa. and it's not a secret that telephone providers are not the one's footing the bill for phone taps.

    plus, what good is a jury consisting of people chosen by the court in secret who can only give a verdict that's secret and can't speak of it to anyone....

    --
    world was created 5 seconds before this post as it is.
  10. Re:Why not move? by Overzeetop · · Score: 4, Informative

    Antigua

    Nice climate, white sandy beaches, government not worried about telling the US where they can put their IP laws.

    --
    Is it just my observation, or are there way too many stupid people in the world?
  11. Re: American hi-tech has a significant ethics prob by JaredOfEuropa · · Score: 4, Insightful

    1) How would you guard against that?
    2) If it's based on individual suspicion, it's not mass surveillance anymore. Or do you mean everything is recorded but only released if an individual case merits it? That is not unreasonable in principle, but there would have to be an ironclad mechanism for releasing these recordings in approved cases only.
    3) Maybe you also want to include kiddie porn. And drug trafficking. And seeding sedition. And copyright violations. And if you don't want to include any of that, there are plenty of legislators and voters who do want this. See how that works?

    I also think that there are cases where mass surveillance would be warranted. But in practice I think the downsides and dangers, not to mention any honest person's right to privacy, far outweigh the potential benefits. Even if those benefits include not having the occasional occupied building or train blow up. Freedom does come at a price

    --
    If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
  12. Re:American hi-tech has a significant ethics probl by PopeRatzo · · Score: 5, Insightful

    It's more of a threatened 'if you don't comply we throw you and your employees in jail' thing.

    It's not the threat of jail, but the threat that things can start going wrong for any provider that does not play ball with the NSA.

    It's like the mafia thugs that come into the restaurant and sell the owner "insurance" because "a lot of bad things can happen, you know?"

    There is a very short window of opportunity to stop the Panopticon now. Unfortunately, the people in power have made it clear that nothing in the political process is going to stop them. The solutions, if they come, will be outside of the political process. They made it that way, so people who resist ubiquitous surveillance and surrender of privacy can be seen as "radicals" and "terrorists" and worse.

    There are some bad times coming, I fear.

    --
    You are welcome on my lawn.
  13. Re: American hi-tech has a significant ethics prob by spire3661 · · Score: 4, Insightful

    There are no cases where mass surveillance is warranted. Thats what a WARRANT is for, enabling justified and warranted action in a very limited scope. The idea being that Liberty infringement is a more serious concern then being able to record everything for possible safety. In principle, mass surveillance is unreasonable for human beings.

    --
    Good-bye
  14. Re: American hi-tech has a significant ethics pro by Anonymous Coward · · Score: 5, Insightful

    The Constitution is not a suicide pact. There are options between colonoscopy-level-surveillance and nuclear-price-of-feedom.

  15. Re:American hi-tech has a significant ethics probl by Anonymous Coward · · Score: 5, Informative

    I don't think there is any money directly attached.

    Qwest said no, and lost all their government contracts, followed by the CEO being arrested for having used said government contracts' value in financial reports.

  16. Re:American hi-tech has a significant ethics probl by Anonymous Coward · · Score: 5, Informative

    It isn't NSA money. Compared to the world's players, the NSA isn't that big. There are a lot of people who want that data too:

    1: LEOs in the US. That NSA info gets forked over to Joe DA who is being forced by the private prisons to shove as many people in jail as possible (or be replaced by someone who can), the NSA stuff is a gold mine. Find people texting at a location after dark at a park? Criminal trespass charges. Kids texting out of school, curfew charges. People on parole seen on a camera by someone else, big cash as those arrestees go in for the long haul. With the fact that all but two states in the US are required by contract to maintain 90% bed occupancy, someone has to fill those beds. Don't forget all the marijuana charges and charges of conspiracy (two people talking about a grow room can felony charges.)

    2: Insurance companies. Already, I have had to go through a physical because someone snapped a photo of me in a humidor and posted it onto FB, and the insurance company questioned if I were a smoker or not, then demanded the physical and drug test. Picture the gold mine they have.

    3: Other country's NSA-departments. Knowing who is a system admin at another country's sensitive /secret/top secret depot is very important, as that person can be given the $5 wrench treatment (or one of their family members) until they give up and do a Snowden. Think the US is good, China has far better technology, intel, and manpower at sigint.

    4: Companies and governments. If an area is starting to have water issues, get the people moving in to raise prices on that sky high.

    So, the NSA by itself isn't a threat. That data in other people's hands is. It would be nice if Google, Apple, etc. would not just keep passively handing items to advertisers, because they are on the verge of losing their entire subscriber (not customer) base to foreign services.

  17. Re: American hi-tech has a significant ethics prob by jelizondo · · Score: 5, Insightful

    How do you think tons of drugs from Mexico and Colombia get into the US every day?

    The Overlords want you to think that it is all due to corrupt policemen and politicians south of the border, but how does it get in and then gets distributed?

    Same answer, corrupt policemen and politicians. But they want the market for themselves, so yes, you try to do it on your own, you're a terrorist!

    --
    Be very, very careful what you put into that head, because you will never, ever get it out. - Cardinal Wolsey
  18. Re:Why not move? by jelizondo · · Score: 5, Interesting

    By your UID you should be old enough to remember Cayman Islands. Great place, white sandy beaches and a English-backed government.

    When the US Government (thru the OECD) decided that the 400+ banks in Cayman were laundering money, the Cayman government caved in and signed a treaty to provide OECD member states with access to bank information.

    Bear in mind, laundering money back then wasn't about financing terrorist organizations, it was about US citizens not paying taxes.

    More recently, the Swiss turned over data on US citizens who have (had?) Swiss bank accounts.

    Sorry, Antigua won't stand up to the US. No more than Cayman or the Swiss did.

    And no, it will not take a aircraft carrier and its group off the coast. It will only take a call from some senior D.C. politicians before they cave in.

    --
    Be very, very careful what you put into that head, because you will never, ever get it out. - Cardinal Wolsey
  19. Defy the govt and get burned. Not so easy. by Camael · · Score: 4, Interesting

    These service providers should be replying to the Government with "Hello no, bitches. Read the damn Constitution of the United States of America."

    Your sentiment is admirable, but lets not be naive. Former Qwest CEO Joseph Nacchio fought back against the government, just as you said. He is now jailed for six years.

    Former Qwest CEO Joseph Nacchio is currently serving a six-year sentence after being convicted of insider trading in April 2007 for selling $52 million of stock in the spring of 2001 as the telecommunications carrier appeared to be deteriorating.

    During the trial his defense team argued that Nacchio, 63, believed Qwest was about to win secret government contracts that would keep it in the black.

    Nacchio alleged that the government stopped offering the company lucrative contracts after Qwest refused to cooperate with a National Security Agency surveillance program in February 2001.

    Before someone makes the asinine argument that he was convicted of "insider trading", take note that he would be in the clear today if he had played ball, and the government awarded Qwest the contracts.

    My point is, resistance has a heavy price. I don't think we should be so eager to demand that others become martyrs when it is clear we are willing to do so little to protect them. As evidence, I point to how little is being done for Snowden today.

  20. You comply with the subpoena or go to jail... by Anonymous Coward · · Score: 5, Interesting

    We were a small ISP, and we got subpoenas multiple times per month. You don't say no to a court order, unless you want to spend some time in court/jail explaining to the judge why you feel like you shouldn't have to comply. This is fine if you're a hippie, have tons of time and money, nothing to lose, and could care less about eventually having a criminal record.
    Due to CALEA, we were required to buy equipment to fulfill "tapping" requests from law enforcement. http://en.wikipedia.org/wiki/Communications_Assistance_for_Law_Enforcement_Act You can thank Clinton and Congress (1994) for that.
    It was another cost of doing business if you wanted to be a service provider in the U.S. Don't like it? You do something else....and so I did.

  21. Re:American hi-tech has a significant ethics probl by Andy+Prough · · Score: 4, Insightful
    @hairy -

    The American public tweets their favorite sexual positions and post pics of themselves stoned on FB

    Some people do that stuff. And some people run large corporations and associations that guard their data and communications quite closely. America is not a homogenous group of pot-heads and sex-crazed teenagers.

    Some people are criminal defense attorneys and healthcare law attorneys and civil rights attorneys that are busy suing the government to defend the rights of citizens. You think they want their private emails reviewed by big brother?

  22. Re: American hi-tech has a significant ethics prob by aliquis · · Score: 5, Funny

    But spying on facebook chats will solve this!

    John Doe has invited you to Drug pickup September the 2nd 22:00

    John Doe 11:00
    Yo man! Those cocaine subs will arrive at (time & location) ... Please share and invite all your friends who may want to participate in the bidding process! Peace!

    Can't decide whatever to post as AC or aliquis. Score mod points and karma or forever be seen as a drug lord by the NSA.

  23. Re: American hi-tech has a significant ethics prob by Anonymous Coward · · Score: 4, Insightful

    Kiddie with a (semi)nude picture of itself on their own phone => kiddie-porn manufacturer

    Kiddie having received an above picture of same-agged other kiddie => pedofile

    A couple of kiddies having a relationship and the older one of them (even by couple of a months) becomes 18 => pedofile

    As a male taking a leak in the bushes and someone sees you => pedofile

    Drawing a nude kiddie on paper => kiddie-porn manufacturer

    And those are just the ones that went to court.

    Sorry, can't remember good generic examples about terrorism, save for that pretty much everything gets tagged with it

    Robbing a bank ? Terrorism

    Someone sees you when you show a gun to some friends ? Terrorism

    Taking pictures of a public object ? Terrorism

    Disagreeing with some "authority" which tries to tell you that that is illegal ? You're (must be) a terrorist.

    On other words: don't hold your breath. The ones with the authority probably have to much fun with having manufactured yet another reason to harras the common citizens and the citizenry is too eazy to scare (one way or the other) into cooperation.