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Experiences and Realities of an Homesourced IT Worker

toygeek writes "Some companies have small corporate offices with a few desks and some basic staff, and the balance of their staff works from home. I have worked for two companies that have home-sourced their staffing. I wish to take you through my journey in working from home in the IT world and share some facts that I've accumulated along the way."

7 of 114 comments (clear)

  1. Do not want by MacDork · · Score: 4, Interesting

    Work from home is a trap. I would only consider working from home if my employer is me. Work from home blurs the lines between home life and work life to the point where you are always on call. I work 40hrs a week as a software developer and sys admin. The rest of the time in my week is mine.

    1. Re:Do not want by Anonymous Coward · · Score: 5, Interesting

      Sorry to hear you had a sadistic employer who took advantage of his ability to contact you outside the office, but it's not always like that. In my case, I found that working from home allowed me to work fewer hours. When I went to the office every day, I was forced to stay there 8 hours a day even if I had finished my tasks in 5. Working from home, I do what I need to do for my own company and then pursue my own interests. Plus, working from home is not necessarily working from home as a reliable internet connection can be had cheaply nearly everywhere now. I was able to backpack Asia for months while still fulfilling my duties.

    2. Re:Do not want by MysteriousPreacher · · Score: 4, Interesting

      Another problem of working from home is that it hinders the building of contacts. A lot if what I can do is through chance contact: I go for a smoke and get chatting with a person in logistics. I receive and email from somebody, who I realise is in the building, so I go chat with them. Face to face makes a difference. It's way easier to fix something if I've had a beer or two with the right people. It's not deliberate; more serendipitous resultsof wanting to be social, and more easily done in person.

      --
      -- Using the preview button since 2005
  2. Been doing it for 2 decades now - love it by notthepainter · · Score: 5, Interesting

    I'm an iOS developer (and used to do OS X) who has worked at home for over 2 decades now. I did have one year where the new boss wanted me in the office. (I upgraded bosses via the resume route eventually.) And I once was laid off because I refused to move halfway across the country (new boss wanted me sitting there.) You need discipline to not blur the line between home and work. For me that means regular hours and an office with a door that shuts. Once place I lived even had the office in a studio that was attached but I needed to go outside to get to it. I loved it. Family also knows what working means and treats it as such. I wouldn't change it for anything.

  3. Ryan knows what he's talking about... by urbanriot · · Score: 4, Interesting

    A large component of my job is working from home and my experiences are entirely the same as Ryan's. I often start 'work' as soon as I wake up while sipping my morning coffee and before I know it the day is over at 6 PM and I've worked through what regular people think of as breaks, hopefully having snacked at some point in between. There are entire weeks of week days where I don't leave the house for no explainable reason other than I have no reason to and I'm tired. Similarly to Ryan, I have to remind myself to shower for the benefit of people I may encounter throughout the day and wear clean clothes.

    There is the benefit of saving gas, avoiding car maintenance, less time involved in a commute and the convenience of having access to things like juicers or blenders for a healthy bite to eat when I think about it. I can also change throughout the day as the weather changes and that's always convenient. However since I'm in a seasonal climate there are additional energy costs that would be absorbed by an employer.

    I suppose additional benefits include the ability to loudly listen to whatever music I like if I'm not actively voice communicating and I suppose I'm less likely to die in a car accident.

    The question is, is this a big deal that seriously affects the quality of my life? No, not really, there are also pros and cons about working in an environment with more structure and the time I save in avoiding a commute, I could make it up at an office with less personal distractions. I wouldn't say one way is better or worse than the other for me, they're just different.

  4. Careful what you wish for... by Stiletto · · Score: 4, Interesting

    If your job can be done from home, it can be done from India.

  5. Work from home a trap? Depends .... by King_TJ · · Score: 4, Interesting

    I currently work in I.T. for a company that is fairly flexible about my working from home. Truthfully, the biggest issues with it are the more subtle things. Since many of the people I do support for have to be in the office the vast majority of the time, there's that psychological issue where they don't see me, so they begin to feel like I don't put in as much time/effort as they do. (And by the same token, I eventually start feeling a sense of guilt or concern that I'll get perceived that way if I don't make an appearance sometimes, despite there really being no pressing reason to spend money on the gas to drive 45 minutes into work and back again.)

    The "always on call" thing is definitely a problem, especially since there are only a few of us working in I.T. supporting around 150 users in multiple time zones. If one of us is on vacation, you can bet on getting at least a few calls or emails about "need it now" issues happening after you should really be done for the day. But I don't find it's any worse working from home than in the office? Either way, people are going to put in their requests whenever they need to and you either see it on a PC at home or on a PC at work, or on your smartphone while you're out someplace. If you don't push back a bit ,saying "This time is now MY time... so I'll just ignore this one until tomorrow.", then yes - you're caught in a trap. But it's a trap you allowed yourself to get locked into....