How Deadbeat Facebook Friends and Using ALL-CAPS Can Lower Your Credit Score
McGruber writes "CNN has the news that some financial lending companies claim that Facebook social connections can be a good indicator of a person's creditworthiness. One company determines if you are friends with someone who was late paying back a loan; if so, that is bad news for you. It is even worse news if the delinquent friend is someone you frequently interact with. Another company gathers information from the manner in which a customer fills out the online loan application. The chances of getting a loan improve if you spend time reading information about the loan on their website. Conversely, if you fill out the application typing in all-caps (or with no caps), you are knocked down a couple pegs in that company's eyes. A third lender requires that small business borrowers grant them access to the borrowers' PayPal, eBay and other online payment accounts (what could possibly go wrong with that?), thereby disclosing real-time sales and delivery information."
There was a much better article about this in the Economist a few months back. The banks don't ask you for a list of your Facebook friends. It doesn't work like that. They get the information as part of your score from credit agencies. You will never even know it is happening. But I don't see why this is worse than other things they consider, like your zipcode or marital status. You are judged by the company you keep. Deal with it.
The summary leaves out that the companies described aren't the major financial institutions in the US. The one who checks to see if you're friends with someone who defaulted on a loan from the same lender? Lenddo, which makes loans in the Phillippes, Colombia, and Mexico. The one who LOOKS FOR ALL CAPS? Kreditech in Germany, which uses that and "up to 8,000 data points" when assessing the loan (though I can't argue with that; as someone sitting down with a banker in person and YELLING THAT THEY WANT A LOAN is probably not a reliable borrower).
As for whether lenders should just use FICO, if FICO is available? It's reliable and predictive, and more difficult to game, but in an emerging market where your prospective borrowers don't have FICO history, what do you do to suss out whether a borrower is likely to default or not?