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Mechwarrior Online Developer Redefines Community Warfare

New submitter MeatoBurrito writes "The latest iteration of Mechwarrior was crowdfunded (without Kickstarter) as a free-to-play first-person mech simulator. However, despite promises to the founders, the game has been shifted to a third-person arcade shooter and now the community is rioting. This followed a series of other unpopular decisions; the developers decided to sell an item for real money that had a significant impact on gameplay, crossing the line separating cosmetic/convenience items and 'pay-to-win.' Then they added a confusing game mechanic to limit its use, which had the unfortunate side effect of making some strategies completely useless. From the article: 'PGI’s community practices showcase a fundamental misunderstanding of both freemium development and community management. The developer has never had to deal with such a large player base before, and it has never had to deal with the strains of continuous development before. Rather, PGI seems to be handling Mechwarrior Online in much the same way they might a AAA game: by keeping quiet and only discussing its work in vague terms. ... Mechwarrior Online’s road to launch is a cautionary consumer tale, fraught with anger and betrayal. It shows how a company can take a fan base dedicated to an old IP and completely alienate it through lack of communication, unpopular features, and oathbreaking. It shows how players need to be cautious of supporting a project based solely on the IP backing it.'"

6 of 189 comments (clear)

  1. I've been playing MWO since closed beta... by WilliamGeorge · · Score: 5, Interesting

    And I wonder what the heck the submitter / article author is smoking?

    Yes, they've done some things a lot of folks (myself included) have been unhappy with - I could list several things if you guys want - but the stuff in the summary is largely not true. What item is this he claims they have sold for real money (implying you can't get it with in-game currency) that has crossed the line into pay-to-win? I know of no such item!

    The biggest issue they've had recently is the addition of 3rd person view, which upset a lot of us - especially since they promised a separate 'hardcore' queue for those who didn't want to play with folks using 3PV, and then didn't follow through on that. They have made some other moves instead, though, which at least help: the real competition-level 12 vs 12 organized group games will not have 3PV available.

    On the plus side, the gameplay is generally fun and they have also done an *amazing* job with the mech designs! Are there things still to be done? Yes - tons! Are there things I would have done differently - yes, but they can't please everyone! But are they completely shifting to an 'arcade shooter'? Heck no! :)

    --
    William George
  2. managing expectations by fermion · · Score: 5, Insightful
    I would say it was more an issue of managing expectations and the fan base expecting something for nothing.

    When you "crowdfund" something you are giving money with really no basis for expecting anything in return. This is why I would rather just buy something instead of crowdfund it. I don't do investment, it is risky. I do do Kiva though for small amounts.

    This is problem with kickstarter and the like. Managing expectations. It looks like you are buying a product when in fact you are giving money to someone to develop an idea. This illusion of buying a product is reinforced by the limitation on 'fund my life projects'.

    In this case a game was produced. It sounds like due to financial constraints of running the game certain compromises had to made. This is standard. The initial concept is almost always unfeasible. Certain comprises have to be made during the engineering process. But the fact remains that apparently the money was used to develop a product that was, in general, like the product being advertised.

    What the firm maybe should have done is said that the original product could not be developed, and, BTW, we have no contract to give you anything, so we will just take the work done and make this complete other product, which looks almost the same, but we promise isn't, and you can pay just like anyone else. Which really is what they did but they tried to sugarcoat a bit better than that.

    --
    "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
  3. "Arcade shooter"? by _KiTA_ · · Score: 5, Interesting

    Hah, how sensationalist. No, they just added a third person camera like all the old Mechwarrior offline games and a bunch of tryhards who seem to know better than the developers -- and these sort ALWAYS think they know better than the developers -- are upset about it.

  4. Re:Maybe by fuzzyfuzzyfungus · · Score: 5, Insightful

    The fan base shouldn't be so whiny and picky. That goes for any fan base or gaming community.

    If you want a less whiny and picky fanbase don't, Just Don't base your game's appeal on a continuously-developed-since-1984 tabletop-wargamer-nerd cult hit. Especially not one with several successful-but-now-dated PC game interpretations already built by other developers.

    If you have made that mistake, don't double down on the stupid by systematically alienating players and pushing the game toward the direction of being a generic action/arcade title (because that's not a crowded genre where better-funded franchises will crush you like a bug or anything...)

    If you want to play the "This is my goddam gameworld, you don't have to like it, the door is that way!" strategy it's idiotic to base the game on a well-established franchise universe: it severely limits your creative options and ensures that you'll have a pack of fanboys with reference materials rules-lawyering you on every point. It's not as though there isn't a market for 3rd-person robot-blaster games, it just isn't called Battletech.

    If you want a prefab fanatical player base, (which you can get by adopting an established franchise universe), be prepared to keep in mind that, so far as the gamers are concerned, it's your job to turn the universe they care about into a game that does it justice. You are just the means. If you can do that, you get the advantage of having the buzz done for you to some extent; but if you try to push against them, they'll quickly take the stance that you aren't doing your job.

  5. Cool Shot by archer,+the · · Score: 5, Informative

    The top tier Cool Shot is what the author is saying was pay-to-win. I never used one. I built my mechs to not overheat and thus take advantage of opponents who did.

    I've been playing the game for 6 months. It's been fun, but I've just been finding it too repetitive lately. I'd still recommend it to anyone who likes the MechWarrior concept. Just be prepared to spend time on the forums learning how to play, as no tutorial is provided by the developer.

  6. What are YOU smoking? by N_Piper · · Score: 5, Interesting

    How about the part where the guy doing the "Ask the Devs" thread regularly take on questions that he answers with something along the lines of I don't know.
    Or that the Community Manager's only apparent contribution is getting big names in the "Let's Play" and Game reviewing to make videos of the game...
    http://www.youtube.com/watch?v=MIn-im_tWEg Reference Video
    Or that instead of a Valve style change log the updates instead focus almost exclusively on purchasable content, there wasn't even a foot note when all the weapon sound effects were changed.
    Do I even need to bring up the cluster fuck that is ECM? Bringing in the Raven mech whose role as a dedicated ECM platform is somewhat undercut by the fact that only one of the three versions can mount ECM at all was a bad idea made worse by the fact that ECM was totally overpowered to the point of totally disrupting the team alliance indicators making it impossible to tell who you were shooting at.
    Also to remind you the Hero Mech design are Cash money only variants different from any acquired with in game currency that also have a bonus to exp and in game currency.
    Really though the main gist of the post is that PGI has failed to keep people happy or to even make enough empty promises to hold off full out rioting, Remember back a few months ago when PGI went ahead and deleted over half the official forums because it was getting unruly, Or we can look at the bottom half of this post http://mwomercs.com/news/2013/08/730-september-creative-developer-update where they admit things are getting so abusive that they are considering calling police on some commentors...
    That is not a well managed community, not at all.
    I play in a group and have seen several Gold Founders (people who paid $120 to get into the closed beta) walk away in disgust or boredom.
    Things are going downhill.