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Charlie Stross: Why Microsoft Word Must Die

Jeremiah Cornelius writes "Rapture of the Nerds co-author Charlie Stross hates Microsoft Word, worse than you do. Best of all, he can articulate the many structural faults of Word that make his loathing both understandable and contagious. 'Steve Jobs approached Bill Gates... to organize the first true WYSIWYG word processor for a personal computer -- ...should it use control codes, or hierarchical style sheets? In the end, the decree went out: Word should implement both formatting paradigms. Even though they're fundamentally incompatible... Word was in fact broken by design, from the outset — and it only got worse from there.' Can Free Software do any better, than to imitate the broken Microsoft model? Does document formatting even matter this much, versus content?"

24 of 479 comments (clear)

  1. Here's the real problem he has by phantomfive · · Score: 5, Insightful
    Like the rest of us, he's perfectly happy to use many of the other tools around, but at the end he finally gets to his point:

    somehow, the major publishers have been browbeaten into believing that Word is the sine qua non of document production systems. They have warped and corrupted their production workflow into using Microsoft Word .doc files as their raw substrate, even though this is a file format ill-suited for editorial or typesetting chores. And they expect me to integrate myself into a Word-centric workflow, even though it's an inappropriate, damaging, and laborious tool for the job.

    So his publisher is forcing him to use Word. I would be annoyed as well. I know at least some publishers accept PDF (and some even LaTeX). So maybe he should just choose a different publisher.

    --
    "First they came for the slanderers and i said nothing."
    1. Re:Here's the real problem he has by mellon · · Score: 4, Insightful

      Publishers sometimes will accept camera-ready PDF, but that's a _lot_ of work, and in the age of digital publishing, a complete non-starter, because PDF is more like paper than text. Submitting in MS Word is much easier. It's a royal pain in the ass, especially since the MS Word document is essentially a consumable, and is thrown away as soon as the publisher goes to typesetting. It means that page proof edits have to be done by hand, and that second editions often don't capture all the page proof corrections, because those corrections never go into the word document unless the author does it, but that's also time consuming, because the author has to not only incorporate the page proof edits, but all of the copyedits as well.

      The whole thing is a monumental waste of everybody's time—if it were possible to do all the edits to the same document, throughout the life of the book, it would be much more efficient. Style-sheet-oriented HTML is actually a better choice than Word, but nobody uses it because there isn't a good HTML editor that does change control.

    2. Re:Here's the real problem he has by fluffy99 · · Score: 4, Insightful

      Both Word and HTML suck for physical publishing purposes, as neither truly describes a page layout. Anyone who's been frustrated by paragraphs suddenly flowing over a page break, or tried to view html on different browsers has experienced that problem. Sending the publisher a Word doc gives you no guarantee that why you get back looks like what you had on your screen. PDF and PS at least nail down the exact page layout.

      There are great uses for flexible standards like ebook format, because they aren't restricted to a particular page layout. Ebooks can flow to the readers screen size and whatever font size they picked. PDFs suck for digital books because they don't reflow.

    3. Re:Here's the real problem he has by isaac · · Score: 4, Insightful

      I have no idea what lawyer work demands from a word processor, though.

      Once upon a time, it demanded WordPerfect because docs had to be just that. Aggro clerks of court would shitcan anything that deviated from the expected (monospace) fonts, spacings, margins. I'm sure that's still true, though I know standards have slipped a bit - proportionally-spaced fonts are allowed now (Times New Roman seems to have become the standard.)

      I took a summer job helping a white-shoe law firm convert from WP51 to Word over one summer almost 20 years ago. It *was* madness back then but their IT department was all over that windows 95 shiny shit.

      Word sucks, but like Excel, it's a highly-evolved (or at least accreted) multi-tool. There's no single replacement for it.

      -Isaac

      --
      I am not a lawyer, and this is not legal advice. For Entertainment Purposes Only.
  2. ugh by Sneftel · · Score: 5, Insightful

    Yes, let's enumerate all the structural untidinesses of Word. Let's blame that application -- which held its own, against many, many competitors, not because of a megacorporation strong-arming it (remember, MS was not always a megacorp) but because it was good at doing what users wanted it to do -- for the inelegance of its data model. Let's compare it to SGML, which is so much nicer and easier and so much more elegant if you're a programmer and can appreciate that sort of elegance, and if you're not a programmer, well then for god's sake why are you touching a computer?

    If you want SGML, you know where to download it.

    --
    The opinions stated herein do not necessarily represent those of anybody at all. Deal with it.
    1. Re:ugh by K.+S.+Kyosuke · · Score: 5, Insightful

      which held its own, against many, many competitors, not because of a megacorporation strong-arming it (remember, MS was not always a megacorp)

      Actually, that's most likely the reason why it succeeded. 1) MS pushing their OSes through anticompetitive practices (confirmed in court!), 2) MS having intimate knowledge of their own OSes helping them write better apps, 3) customers buying MS Office for various reasons including more hassle-free operation on their PCs, 4) the whole network effect thingy kicking in.

      --
      Ezekiel 23:20
  3. Re:Long live TeX and LaTeX by K.+S.+Kyosuke · · Score: 4, Insightful

    TeX is horrible in the sense that it's a glorified macro processor state machine, with every character in the input stream potentially changing everything in the output DVI - text itself, formatting registers - you can't tell form the character other than by continuing processing the Turing-complete macros, all of them capable of changing every aspect of the processor state! Change that one character? Regenerate the whole document! Good bye, interactivity. Good bye, inspectable structure. It's perfect for the hard-core typesetting jobs, but lousy as a document platform in any other sense than the typesetting one. (But it would be nice to have good exporters for it in as many applications as you can get. And when I say "good exporters", I mean template-driven export engines with fine-grained tuning, not some "just export it, I'll tweak the styles by hand" thingy. Remind me, why do we have computers again? To automate stuff? I thought so.)

    --
    Ezekiel 23:20
  4. Malice vs. Incompetence by mystikkman · · Score: 5, Insightful

    Joel Spolsky has an excellent write up on why the Office file formats suck. A must read.

    http://www.joelonsoftware.com/items/2008/02/19.html

    He actually worked on Excel leading to funny anecdotes like this one

    http://www.joelonsoftware.com/items/2006/06/16.html

    1. Re:Malice vs. Incompetence by Anonymous Coward · · Score: 5, Insightful

      Do you really believe Word has advanced and improved since 2006?

      The disbelief part is that an article from 2006 is still relevant to describing Word.

    2. Re:Malice vs. Incompetence by JaredOfEuropa · · Score: 4, Insightful

      If you want to get a taste of the state of things in 2013, take a look at the clusterfuck that is Sharepoint. They haven't learned from their own mistakes, nor from standard practices like separating text, meaning (metadata), formatting and layout. SP is actually worse at pretty much any system we're replacing with it, and those are all 5-15 years old.

      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
    3. Re:Malice vs. Incompetence by colinrichardday · · Score: 4, Insightful

      He discusses why the file formats are the way they are, but I'm not sure he says they suck.

    4. Re: Malice vs. Incompetence by Mabhatter · · Score: 4, Insightful

      Exactly. Office Documents are a "done" trchnology now. Microsoft frankly doesn't give enough of a damn to bother fixing it at this point... Is operational leverage over big installs that there is still "secret sauce" embedded in the spec.

      Microsoft can throw HUNDREDS of millions of dollars at devs to implement the crappier parts of win/x86 MS Word formats on ARM or PPC with each revision. Ultimately rewriting just helps people get away from MS at this point, why bother.

      Much of Bill's strategy in the 1990's was simply to swamp even their own partners and OEMS with so much incompatibility they spent all their time fighting eachother and not him.

  5. Ob WP Post by rueger · · Score: 4, Insightful

    Yes, I still pine for WordPerfect 5.1, and even the early Windows versions.

    Three words: Reveal, Codes, and Acerson.

    With just those you could do damned near anything.

    To this day, likely close to ten years since I stopped using WordPerfect, I still find myself clobbered by strange MS Word formatting edicts, with no obvious way to get rid of them.

    At least with WP you could see why something was weird, and fix it.

  6. All word-processors suck by dskoll · · Score: 4, Insightful

    I've used Wordstar, Wordstar 2000 (or 3000?), WordPerfect, MS Word, and OpenOffice/LibreOffice writer and they all pretty much suck. Most people misuse them. They don't integrate well with other software. And they produce ugly results.

    I wrote my master's thesis using FrameMaker which was quite a bit better. However, for my current document-production needs, I use LaTeX. I maintain the manuals for my company's software products and we have a great workflow for building the manuals. The same Makefile that builds the software also builds the manuals: PDF versions directly from the LaTeX and HTML versions using htlatex run on the LaTeX sources. Then a post-processor fixes things up so that our HTML documentation is linked context-sensitively from the web pages of our app, and special goodies like embedded training videos are placed in the HTML documentation at the right place.

    The power and control we get from this workflow is unmatched.

  7. Rapture of the Nerds author doesn't like Word? by mschuyler · · Score: 4, Insightful

    That about says it. Nobody else cares. I've been using Word since it came on two 5-1/4" floppy disks and included a mouse and used every version since what? 1983 or so? (Before that I used Zardax on an Apple ][ and, of course, WordStar.)

    There's not a damn thing wrong with Microsoft Word. It is quite adequate--superb, even--for 99% of the people 99% of the time. I've written several 300 page books with it, including extensive indices, sidebars, tables, graphs, and pics and it works just fine. No, you can't do EVERYTHING you might want to do with it. And you might actually have to put some time in learning how it works, but ONE thing is CERTAIN:

    It's not going to go away. The chances of it going away are equivalent to the chances the United States will convert to driving on the left. Only the nerds care about the arcane details under the hood.

    Nobody else gives a rip.

    --
    How about a moderation of -1 pedantic.
    1. Re:Rapture of the Nerds author doesn't like Word? by Princeofcups · · Score: 5, Insightful

      There's not a damn thing wrong with Microsoft Word. It is quite adequate--superb, even--for 99% of the people 99% of the time. I've written several 300 page books with it, including extensive indices, sidebars, tables, graphs, and pics and it works just fine.

      Will you hate me if I tell you that you could have created that book in less than half the time with Framemaker, the best publishing application of it's time, damn you Adobe for abandoning it! One major problem with most Microsoft supporters is that they live with such blinders on. "Word is great" is synonymous with "I've only ever worked with Word and now know so many work arounds for all its deficiencies that I'll never change." Word and Excel have so much legacy cruft that I find them mostly unusable. In the words of Larry Wall, simple things should be simple, and hard things should be possible. I can't think of a single Microsoft application that follows that mantra.

      --
      The only thing worse than a Democrat is a Republican.
  8. Re:Long live TeX and LaTeX by westlake · · Score: 4, Insightful

    enough said!

    MS Office is designed for use by the 9-to-5 clerical worker --- not the outside studio or in-house team that designs your four color catalogs, print adds, brochures and annual reports.

  9. Am I Asking Too Much? by rueger · · Score: 5, Insightful

    My number one wish for any word processor, but especially Word, is a switch that says:

    I'm writing a document that will be printed out on paper with black toner.

    At a minimum, I don't want e-mail addresses or URLs changed to blue, or underlined, or hyperlinked.

    My number two wish is a switch that says:

    Anything pasted into this document will adopt the formatting of the line into which it is being pasted.

    I cannot think of a single instance, ever, when I wanted the formatting from some web page to be carried over into my document. My final wish is to find a word processor that assumes, or at least makes really easy to specify, that the Page One Header will not be used on subsequent pages. I don't recall how Word does that these days, but in LibreOffice it involves creating a style just for the first page. Assuming that you've managed to Google the specific forum post that tells you that.

  10. Re:W. Richard Stevens writes: by Blakey+Rat · · Score: 5, Insightful

    Gee, I can't imagine why people would use Word over this.

    Christ. This article, like so many here at Slashdot, summarizes to: Usability matters. Usability matters A LOT. Open source developers still don't fucking get it.

    Here's a thought: if you want people to stop using Word, why not make something better than Word? Shocking.

  11. Re:Long live TeX and LaTeX by Anrego · · Score: 4, Insightful

    So much this!

    Word is popular because it is can be manhandled by just about anyone with basic computer skills into producing a passable document. Most people doing anything more complex have a variety of tools available with various trade-offs in functionality and learning curve.

    This is largely true about most popular products. Tools which are technically inferior for a purpose are used because the gap in technical fitness is smaller and lest costly than the difference in skill required to use the better suited tool. Cheaper to have the hammer than can pound in most nails when you don't really care as long as it holds, then go get the specialized hammer when you do..

  12. Re:Long live TeX and LaTeX by tftp · · Score: 5, Insightful

    you are supposed to write things. Then you twiddle how it looks a bit at the end.

    That's hardly how any business document in existence is written. Layout is considered at the same time as the content. Presentation is often more than 50% of the value of the document. It is essential to be able to make edits right in the final output. Nobody is willing to print the DVI, then mark it up with a red pen, and then to find corresponding code that programs that piece of the document, and then to change it ... and once you change something on page 1, things cascade down to page 100 - pictures and tables jump onto different pages, blank areas show up where none were before... this means you need to redo the DVI and review after every change. To compare, a WYSIWYG wordprocessor gives you exactly what you are going to print for given page settings. You just go from the first page down and make your changes. That's why MS Office (and WordPerfect before that) rule the office space, not TeX. Those wordprocessors do a pretty good job on having things done your way, with background pagination and other niceties.

  13. Re:Lack of competition = stagnation by nuckfuts · · Score: 4, Insightful

    With formal printed documents becoming less popular and an increasing emphasis on on-screen presentation and collaborative editing, is a word processor still a good model to manage business information? We have far more powerful (and systematic) formatting capabilities in numerous browsers that can render HTML+CSS content.

    You must be kidding. Microsoft Word has far more formatting capabilities than any HTML + CSS content I'm familiar with. Try creating text with a multi-coloured gradient fill and a drop shadow. Try representing a complex mathematical equation. Try inserting a pie chart. Try inserting a date field that updates automatically. Try rotating a block of text by an arbitrary number of degrees.

    Then consider that fact that many people using word processors in business today are capable of doing all these things without knowing a single thing about coding.

  14. Re:Lack of competition = stagnation by nuckfuts · · Score: 4, Insightful

    Sure, very easy. Just go learn MathML, SVG, and JavaScript. Apparently your idea of the "real world" is where everyone is conversant is 4 or 5 programming languages. As opposed to what actually happens in almost every business around, where people with minimal knowledge of computers and zero knowledge of programming can produce what I described with a single, widely-known application.

    The assertion that Microsoft Word should be deprecated in favour of a hodgepodge solution like yours, in the majority of situations, is laughable.

  15. Re:Lack of competition = stagnation by nuckfuts · · Score: 5, Insightful

    Here's an imaginary scenario: As a consultant I go into any business and say "I've got a bright idea. Let's get rid of Microsoft Word and start using HTML + CSS + MathML + XML + SVG + JavaScript + whatever WYSIWYG editors I can find for them". You know what else would be imaginary? My credibility.