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Apple Blocks Lawrence Lessig's Comment On iOS 7 Wi-Fi Glitch
destinyland writes "A glitch in iOS7 has cost "a significant number" of Apple users their Wi-Fi access, according to ZDNet. But they also report that Apple is now censoring posts in their "Apple Support Communities" forums where users suggest possible responses to their loss of WiFi capabilities (including exercising their product warranty en masse). "We understand the desire to share experiences in your topic, 'Re: wifi greyed out after update to ios7,'" read one warning sent to Lawrence Lessig, "but because these posts are not allowed on our forums, we have removed it." Lessig — who co-founded Creative Commons (and was a board member of the Free Software Foundation) has been documenting the ongoing "comments slaughter" on his Twitter feed, drawing attention to what he says is the Borg-like behavior of Apple as a corporation. Lessig "is now part of an angry mob in Apple's forums who upgraded to iOS 7 and lost Wi-Fi connectivity," ZDNet notes, adding that as of this morning their reporter has been unable to obtain an official response from Apple."
This. What did Lessig actually say in his post? If it was part of a thread saying that the software update had physically damaged the hardware, I can see why Apple would delete a thread full of erroneous advice or outright misinformation.
It looks like he reposted another user's comment that encouraged users to take their phones back to their place of purchase and demand a new iPhone in exchange. It also looks like most people with this wifi glitch are suffering from incomplete installations of iOS7 that can be remedied simply by backing up the iPhone, restoring the iPhone software from a clean image (i.e. "factory reset"), and then restoring the backup data to the phone. My guess is that Apple would rather people do the latter, which actually solves a software issue, than the former, which is wasteful not only in terms of iPhone hardware but time, since it's faster to restore phone than return it to a store and deal with clerks.