Ask Slashdot: Package Redirection Service For Shipping to Australia?
An anonymous reader writes "I've recently moved continents, and one of the things I've noticed is the lack of the latest technology, as well as high prices for books and other goods here in Australia. I'm looking at package redirection services from the US, and there's a bewildering array of offerings, at a wide range of prices. What should I look out for? I'm hoping to reduce overall shipping costs to, but obviously worried about costs to deliver mostly empty boxes (yes, I'm talking about you, Amazon), damage to electrical goods from rough handling, packages going missing (does everything have to be registered post or tracked?), import duties (I'm not buying anything that should attract import duty, but still...) and overall costs (I'm not going to be buying frequently, just occasionally). What have other slashdot readers used, and what would they recommend?"
http://www.ozbargain.com.au/wiki/list_of_mail_forwarders
There is also a number of discussions like this one:
http://www.ozbargain.com.au/node/74601
I use shipito personally. Back when I used to live in Australia, and now that i'm in New Zealand. Great service.
I picked shipito after doing my research online, you probably should do some research and read up on some reviews and make an informed decision yourself.
You can tell how powerful someone is by the magnitude of the crime they can commit and be able to get away with.
As long as you keep the total value of what you are importing under $1000, you don't get hit with GST. If you were to, say, buy a PC overseas that costs over $1000, prepare to get slugged when it comes in through the post. If you have someone send something over, make sure that they price it as $999 on the customs form. I sent myself a computer from overseas and in my honesty/stupidity, priced it over the magic $1000 value and ended up paying about $200 in duties. Actually while you are in Australia, prepare to get slugged everywhere for tech. A high Australian dollar, and the fact that we don't locally produce any tech (we just dig rocks out of the ground and sell them), means that overseas tech companies here charge whatever the small Australian market will bear, and usually they typically price it on the side of unreasonable. Do I really need to talk about how terrible the internet speeds are here? No need to mention that in some places, the best you can get is 2Mbps ADSL? No? OK.
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Most people I know here with the same inclination use MyUS (http://www.myus.com/)
For group buying and ex-pat interaction, this (mostly Melbourne-centric) group is good to join: http://www.meetup.com/americans-in-melbourne/
Don't forget to check out the local hackerspaces for (among many other things) group buying and local knowledge. I highly recommend the Melbourne Hackerspace (CCHS - hackmelbourne.org)
Double? Try 20% more nominal, and 19% less (PPP).
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If you haven't seen it already, may I introduce you to Whirlpool Forums? It's an excellent resource and I'm sure they'll have some good info on this topic.
I have lived in Aussie for the last 8 years and am grateful every time I leave the doctor's office without having to fill out one stinking form. This is a wonderful country. Support the Australia economy where you can. There are some good online bookstores like Booktopia. If you can't find any joy there, try the Bookdepository and Abesbooks in the UK (owned by Amazon?) They have low shipping costs. There is a large online electronics industry here. Maybe it won't be quite as cheap as buying from the US, but if you have a problem with the order, it won't take months of overseas troubleshooting to figure out. Australian ebay will give you access to the China markets.
The average income in Australia is more than double in the US thats why prices are higher.
No, I'm afraid it isn't. Median Household income in the US is about 50k USD. That's across the whole US, podunk cow towns to NYC. The Australian "capital territories" are averaging 60k USD per household. Across all of Australia it's 43k USD.
Not even at parity, much less "more than double." I can't imagine how you became so misguided; carefully reconsider from where it is you've chosen to get your information.
The GP was correct; the cost of the Australian welfare state is built into the cost of consumer goods, among other things.
You voted for it. Pay it. People trying to squirm out from under the weight of the statist utopias they've built should provide guidance to others.
Maw! Fire up the karma burner!
I've used a Shipito consolidation account for 5 months to send stuff to Brisbane. This is what I learned:
0. I pay $50/year for an account, which gives me an address in California (Suite 123456, 123 Something St., Sometown CA, 90250). When a package arrives for me, they list it on my web based UI with a photo of the package and shipping label.
1. The cheapest freight out to Australia available through Shipito is TNT, but the cost varies from $15/lb for 8lbs, down to $4/lb for 30 lbs.
2. The optimal weight package to consolidate and send off to Australia is 29.5 lbs. Shipito adds a $10 surcharge for heaviness if the package exceeds 30 lbs.
3. It is cheapest to minimise the number of small packages you send in to your Shipito account because they charge $4.50 per piece to consolidate each incoming package into the big box that they send to Australia. Their literature makes it seem like only $2.50, but really it is $4.50 because there is a handling fee and a consolidation fee for each item. So, if you want to order 10 books from Amazon, get them sent to your Shipito box in Caliornia as on shipment of 10 books and you will only have to pay $4.50 handling and consolidation fees. If, however, you let Amazon send you 10 individual packages of 1 book each, Shipito will charge you a total of $45.00 handling and consolidation to put the same 10 books in your big box that goes to Australia.
4. Watch your Shipito account like a hawk. If a package goes missing and you don't tell them within 10 days, too bad. You have no recourse.
5. A package can be delivered to Shipito by Amazon's courier, but Shipito might not ever credit it to your account, in which case you better read #4 again. Until the package is assigned to your account, it hasn't arrived.
6. Their customer service is not aleays good. However, once you have received a reply from a service agent, if you continue to send further enquiries directly to that agent's email address you may get better customer service than if you just use the forum or the general address.
7. Fill out the online customs declerations each time a package arrives. It makes it easier for you to calculate when to close off a consolidation because you can see when the value of all packages is getting close to $1000 or the weight close to 29.5 lbs. You need to send the consolidation before it is worth over $1000 to avoid being charged GST in Australia.
8. They do some annoying things like if you let the package overstay the maximum of 90 days in storage, they just remove it from your a/c without warning and say too bad. So be vigilant about their rules, and don't expect them to be as understanding as some other more mature businesses.
9. If you follow all the above guidelines, Shipito is a good service that will save you considerable amounts on freight, and enable you to buy stuff from US vendors who will only ship to a US address.