20-Somethings Think It's OK To Text and Answer Calls In Business Meetings

RichDiesal writes "In an upcoming article in Business Communication Quarterly, researchers found that more than half of 20-somethings believe it appropriate to read texts during formal business meetings, whereas only 16% of workers 40+ believe the same thing. 34% of 20-somethings believe it appropriate to answer the phone in the middle of a meeting (i.e., not excusing yourself to answer the phone — answering and talking mid-meeting!). It is unclear if this is happening because more younger workers grew up with mobile technology, or if it's because older workers have the experience to know that answering a call in the middle of a meeting is a terrible idea. So if you're a younger worker, consider leaving your phone alone in meetings to avoid annoying your coworkers. And if you're an older worker annoyed at what you believe to be rude behavior, just remember, it's not you – it's them!"

Comments

Is this a surprise?

[Red Flayer]

Part of the list of things I go over with my new hires is basic business etiquette. I spend at least an hour per employee on it. The most annoying thing I find is people who have a mother/father/significant other who expect them to always answer the cell phone when they call it. My experience is that a lot of people we hire have never worked in a professional atmosphere before... I'm not sure if this is because of our hiring practices, or is because of the general habits of today's younger workforce. If I am in a meeting I scheduled, and someone my rank or lower answers their phone, I almost always immediately end the meeting, to be rescheduled later. I run meetings so as to waste the minimum amount of time required for everyone; I expect the same from others. The public shaming seems to work well at my current workplace.