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Ask Slashdot: Easy, Open Source Desktop-Sharing Software?

Posted by timothy on from the what-do-we-see-here dept.

N8F8 writes "Like many IT professionals, I provide a lot of free help desk-type support to friends and family. I've decided to expand my support work and create a site where veterans can receive free computer help. I'm using OSTicket for the ticket reporting. What I really need is an easy to use desktop-sharing system. In the past I've used TeamViewer because it is easy to use, but it is not really free for non-personal use. Recently I switched to Meraki Systems Manager because it is free — and it uses VNC — but unfortunately it isn't intended for the one-time-use type support I'll be offering. So I'm looking for a reliable, open source, easy to use desktop-sharing solution that I can set up on my site for people to join one-time-use help desk sessions."

3 of 116 comments (clear)

  1. Contact TeamViewer by Anonymous Coward · · Score: 5, Interesting

    Personally, I would just send the company behind TeamViewer a mail; explaining your case and see if they're willing to give you some leaway in this case.

    TeamViewer is an amazing piece of software that works really, really well.

    It's worth a shot, right?

  2. webrtc desktop sharing by Idimmu+Xul · · Score: 3, Interesting

    bleeding edge, but is cross platform and can be interfaced with your site seamlessly

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  3. Re:OMG by msobkow · · Score: 1, Interesting

    And no, just because you're providing free services to vets doesn't mean I don't think you should pay your share. Too many people try to demand "free" just because they're a "charity." If you're not a *registered* charity, pay your share.

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